Lowell Family Dental Practice

K. L. · 3 out of 5 stars · 3 months ago

I have very mixed feelings about my visit. On one hand, they got me in for an appointment quickly. I arrived today and was asked if I had filled out the online forms, and wasn’t made aware of any when I booked the appointment. I was disappointed to find that the room wasn’t enclosed; I say this because I specifically mentioned having sensory issues. Thus, it was REALLY loud (even for someone without sensory issues). There was a lot of debate about who was going to take my x-rays. The first assistant was lovely. A second came to take over and basically shoved the instrument into my lout with force, to the point I actually gagged. I immediately said “no” and that I couldn’t continue because that was far too rough. She adjusted, but even then, it was a struggle because the instrument barely fit into my mouth. The dentist was nice enough. He asked permission before doing anything and explained things. That said, I saw him cross-contaminate a few things. When doing my flossing, he used the same part of the floss. I even got to my car after feeling something was amiss, and was able to floss more out from an area in between my back teeth. There is still some build up on my lower teeth that I can see even without a magnifying glass/head lamp. And I’m not surprised since he stood over me the entire time rather than sit down. That said, this could also be due to him erring on the side of caution since I struggle with scraping; though I did mention I would rather just have my teeth clean and get through it. He also wound up leaving the suction on the little bulb under my tongue and it’s extremely red and a bit angry at the moment. All in all, I’m not sure that I’ll be going back… and some of this experience is exactly why I hate going to the dentist, and why it’s likely going to take me quite a while to build up to going back again. And before any of you come at me, I had no cavities and just had minor build up by my permanent retainer. I was very explicit when making the appointment that I had sensory issues. In no way is this a sensory friendly environment, and I can very much see many others feeling overstimulated. It was both a loud and chaotic environment.

Katerina Duval · 5 out of 5 stars · 4 months ago

I absolutely adore and love this dentist office!! I’ve only been coming here since last year but I’ve already felt very comfortable and at ease getting my dental work done here as well. The office is lovely and welcoming. The staff is wonderful and informative as well as very professional and knowledgeable. I definitely would recommend them 10/10!!!

Lynda Yoeun · 5 out of 5 stars · 5 months ago

Let me start by saying I was skeptical about a dentist for my son because he’s autistic. I decided to pick Lowell Family Dental Practice was because I’ve read a lot of good reviews! And thank god I did because my son loves it each time he goes there because the staff are absolutely friendly, patient and nice to him . Thank you for all you do and happy holidays to everyone there !

Stephen Fitzgerald · 5 out of 5 stars · 6 months ago

I am 73YRS old and in all my years of going to a dentist i must say they made feel very comfortable at my visit i would strongly recommend to anyone. They're very honest about everything they say and do! And I am looking forward to my next visit. And I must say there people are very friendly and helpful!

Stephanie Morrison · 5 out of 5 stars · 8 months ago

I had Dr. Bowen he was probably one of the best dentists I have ever been seen by before. I’m always a nervous wreck going to the dentist and Dr.Bowen couldn’t have been more comforting. I instantly felt better being there, he was thorough explained everything to me step by step, unbelievably sufficient took care of everything that needed to be done at the very first visit. Procedures that other dentists have taken weeks or months to get done. Friendly, kind, informative all around incredible dentist!