Maine Oral & Maxillofacial Surgery Associates, P.A Reviews
4.1 out of 5 stars based on 149 reviews on Google.
Rich Johnson · 5 out of 5 stars · 5 months ago
Dr. Kang and the team here have been great. Had my lower wisdom teeth extracted. The initial consultation gave me all the information and confidence to trust that I was in good hands. I had no complications and they were quick to call back if I had any questions/concerns pre and post-surgery.
Shanna Cox · 5 out of 5 stars · 4 months ago
The team here has provided incredible care for all my teens’ wisdom teeth removals. When I had a wisdom tooth kick up issues, this is where I asked to be referred to.
From the honest advice on the phone about how to best handle my referral, to the care to get me seen, through the consult with the doctor, it’s clear this office culture puts their patients first. Highly recommend.
Jillian Brice · 1 out of 5 stars · 4 months ago
If I could give a negative number, I would. They don't even deserve a zero. Dr Wang did not care at all that I was having pain. He didn't believe me, told me to take meds that i couldn't take, that negatively interacted with one of my regular meds. He never checked. Then he was accusatory when I suggested it was a dry socket. He did not help. He did not ask what was wrong. He treated me like i was lying. Thankfully I've run out of wisdom teeth and won't ever have to see him again. Highly recommend finding someone else to go to.
Patience Huey · 5 out of 5 stars · 3 months ago
The surgeon is exceptional. Unfortunately, the same cannot be said for the front office staff.
I initially gave the benefit of the doubt, assuming I may have encountered someone having a bad day. However, after multiple interactions over an extended period of time—both for myself and while assisting clients as a case manager—the pattern has remained the same.
The staff are routinely dismissive and frequently interrupt callers before they can finish speaking. Interactions often feel robotic and transactional, as though the goal is simply to get through the conversation rather than actually listen to or assist the person on the other end of the phone. There is little effort to engage, clarify concerns, or provide the level of professionalism and empathy that patients deserve. Instead of feeling heard, callers are often left feeling rushed, disregarded, and frustrated.
Every time I have to contact this office, I find myself dreading the interaction because I know I am unlikely to be treated with basic courtesy or respect.
One particularly troubling interaction occurred while I was coordinating care for an individual experiencing homelessness. Despite my role as a professional case manager and my access to the individual's verified information through an electronic health record, the front desk staff completely disregarded my professional input and spoke to me in a condescending manner. Rather than working collaboratively to help a vulnerable patient access care, I was met with unnecessary resistance and disrespect.
As someone who works every day with some of the most vulnerable members of our community, I understand that healthcare is stressful and that offices are often busy. What I do not understand is the consistent lack of professionalism, empathy, and basic customer service demonstrated by the front desk staff. In the midst of Maine's ongoing dental access crisis, patients and providers alike deserve to be treated with dignity.
The surgeon's skill and quality of care are the only reasons I continue to recommend this practice. The office staff, however, are doing a tremendous disservice to an otherwise outstanding provider.
David Gammon · 5 out of 5 stars · 5 months ago
I can’t begin to say how happy I am with this dental practice, my wife had three teeth pulled this morning she is also suffering from Alzheimer’s disease middle stages, most people don’t understand this disease and treat those that have it almost to the point of being rude.
Everyone today treated her with the utmost courtesy and respect and helped her through this
Thank You Dr Wang and your entire team from the lady at the front desk and those working in the back, I. Wish I got some names so I could thank each one of you but you know who you are.
Again Thanks so very much
Reviews provided by Google.
About Maine Oral & Maxillofacial Surgery Associates, P.A
Maine Oral & Maxillofacial Surgery Associates, P.A, located in Auburn, Maine, provides dental implant care along with All-on-4 and full-arch treatment options. The practice, serving Auburn, Lewiston, Lisbon, and surrounding communities, has been providing oral and maxillofacial surgical care to patients of all ages since 2004.
For patients considering dental implants, the practice also offers related services such as extractions, care for impacted canines, and treatment for traumatic dental injuries, along with sedation options for surgical procedures. The team focuses on attentive, patient-centered care aimed at restoring oral health and function while keeping each person's comfort in mind.
Meet the Doctors
The practice's clinical team includes Dr. Terry Wang, DMD, MD, and Dr. Tony Kang, DMD. Dr. Wang earned his Doctorate of Dental Medicine from the University of Louisville School of Dentistry and his Doctor of Medicine from the Medical College of Pennsylvania Hahnemann University, completing an oral and maxillofacial surgery residency at Allegheny General Hospital in Pittsburgh. He has been treating oral surgery patients since 2001 and is a Diplomate of the American Board of Oral and Maxillofacial Surgery. Dr. Kang completed his Doctor of Dental Medicine at the University of Alabama at Birmingham and a four-year training program in oral and maxillofacial surgery, medicine, and anesthesia at the University of Cincinnati Medical Center, and is also a Diplomate of the American Board of Oral and Maxillofacial Surgeons.