Manchester Dentistry and Braces

Matthew Frank · 2 out of 5 stars · 2 months ago

Can we normalize NOT having to wait over 20 minutes when you’re the first appointment of the day? If I was 20 minutes late you best believe they would cancel my appointment, charge me for that appointment, and make me come back another day. Oh and the dentist wasn’t even here…. Make it make sense! The hygienist was nice, quick once I got back there, but the girl behind the desk had an attitude and a half and felt the need to blame everyone and everything else…. The two stars is only for the hygienist only. Can we normalize NOT having to wait over 20 minutes when you’re the first appointment of the day? If I was 20 minutes late, you best believe they would cancel my appointment, charge me for that appointment, and make me come back another day. Oh, and the dentist wasn’t even here…. Make it make sense! The hygienist was nice, quick once I got back there, but the girl behind the desk had an attitude and a half and felt the need to blame everyone and everything else…. The two stars are only for the hygienist. Get it together! Get it together!

Mason Ekblad · 2 out of 5 stars · 2 months ago

The service at the office was good. The doctor and hygienist did their jobs well. The office did not. I got new insurance and called to ask if they accepted it. They told me just to text them a picture of the card and they would call me back. They never called back. I have also been receiving the same bill from them for over 6 months. When I called to ask about it they said I didn’t owe them anything as all my cleanings were covered. They said they would take care of it but it’s been months and I still receive texts, emails, and mail about the bill. Whenever I called to ask I cannot reach a person no matter which number I call (this could be due to the fact I can only call during lunch or at 4:30). I have since moved to a better managed dentist office.

Olga Dunin · 5 out of 5 stars · 3 months ago

Doctor Carlos is a very friendly and talented doctor, which is so important for successful treatment. He pulled a tooth for my 86-year-old dad, and my dad could not be more grateful for the amazing job he did. The entire staff was also very friendly and helpful. We give them 5 stars and highly recommend this office!

Gerri roberts · 5 out of 5 stars · 2 months ago

I recently had a visit for a Crown prep and Dr M and assistant treated me with much respect and caring touch,the process was painless and I didn’t have any concerns they didn’t address I would recommend this office if you are in need of dental care… thumbs up! Then returned for final placement and Honestly the easiest visit and perfect results .., Very Happy with the outcome. Thank you

Kelley Scott · 1 out of 5 stars · 2 months ago

I have had multiple unsettling experiences. Exsenive wait time. Bring a magazine. If your appointmentis after 12pm you will wait 45 minutes or more. They tresspassed me. The male assistant was having a bad day at 9 am. He was verbally rude when I told him he ripped the bracelet like heart monitor off my arm from behind me. Know one in office asked me what happened. Our insurance/ co pay. Pays your bills at least find help that wants to work with public with utmost customer service. I think there was some mis communication. This man Scared me. I will never recommend this place ever.