Mcnally Brothers Oral Surgery Reviews
4.1 out of 5 stars based on 27 reviews on Google.
Sam · 1 out of 5 stars · 5 months ago
Deeply Disappointed and Misled.
I rarely leave reviews, but my experience here was bad enough that I feel obligated to warn others.
This office completely misled us about insurance coverage. Before the appointment, we specifically asked whether the procedure would be covered and were told yes. We trusted their word.
After the work was done, they suddenly claimed insurance wouldn’t cover it — and then sent us a bill for the full amount.
When we tried to discuss the situation, hoping they would take responsibility for the misinformation or at least work with us on a reasonable payment plan, they were totally unhelpful and unwilling to budge. No accountability, no compassion, no effort to resolve their own mistake.
The lack of transparency and professionalism was shocking. There are plenty of dental offices that treat patients with honesty and respect — unfortunately, this is not one of them.
I strongly recommend going elsewhere.
Kate Thompson · 5 out of 5 stars · 6 months ago
I was very nervous and scared for my extraction. However, Emma and Dr. Ambrogio were so kind and patient with me. I called with follow up questions to ease my mind and Emma was so nice and put my mind at ease. Thank you for making this experience less stressful for me.
rachael Walsh · 5 out of 5 stars · 6 months ago
Went for a tooth pull. Everyone from reception to assistant to doctor Ambrogio were amazing. I was very nervous, they we patient kind and overall wonderful. They pulled my tooth in about two minutes. I would highly recommend.
johnny lavoy · 1 out of 5 stars · 2 months ago
I followed my dentist there from another practice. While i think he is great the staff at the practice was much less then that . I decided to switch dentist rather then deal with the receptionist and dental assistant .
maximillian Hanson · 5 out of 5 stars · 4 months ago
McNally brothers oral surgery had excellent service, they took great care during the entire procedure, carefully explained everything that they would do, and it was over in maybe 30 minutes. Would Highly recommend.
Reviews provided by Google.
About Mcnally Brothers Oral Surgery
McNally Brothers Oral and Maxillofacial Surgery is an oral surgery practice with three offices in western Massachusetts and northern Connecticut, including its Enfield office at 115 Elm Street. The Enfield location sits near the heart of town, close to Interstate 91 and U.S. Route 5, with on-site parking, and it serves patients from Enfield as well as nearby communities such as Suffield and East Windsor, Connecticut and the greater Springfield, Massachusetts area. The practice describes a 90-year history and states that its surgeons are board-certified oral and maxillofacial surgeons who practice the full scope of oral and maxillofacial surgery.
For patients considering dental implants, the practice offers a full range of dental implant and bone grafting procedures, including single and multiple tooth replacement, options for patients missing all of their upper or lower teeth, implant supported overdentures, and All-on-X full-arch dental implants. Supporting procedures listed on its website include ridge augmentation, sinus lift, socket preservation, and pre-prosthetic surgery, along with 3D imaging for treatment planning. The practice also provides wisdom teeth removal, tooth extractions, corrective jaw surgery, treatment of facial trauma, oral pathology, jaw joint (TMJ) disorders, and exposure of impacted teeth, and it offers sedation services, including intravenous sedation, to help patients stay comfortable and combine treatments into fewer visits. Financing options and insurance information are available through the practice.
Meet the Doctors
The practice's clinical team includes Dr. Christopher R. DeSesa, DMD, Dr. Erik Sayles, MD, DMD, and Dr. Riccardo Ambrogio, DMD. According to the practice's website, all three are board-certified oral and maxillofacial surgeons whose work ranges from dental implant and bone grafting procedures to corrective jaw surgery, wisdom tooth removal, and the diagnosis and treatment of facial pain, facial injuries, and jaw joint disorders. The website does not specify which surgeons see patients at the Enfield office.
