Location: Memphis, TN, 1251 Wesley Drive 38116
Phone: (901) 398-0793
Website: https://www.momsg.org/
4.8 out of 5 stars based on 843 reviews on Google.
Pamela Holmes · 5 out of 5 stars · 3 months ago
Staff and Dr. Staples made me feel comfortable and they were very friendly. I didn't feel nervous at all. They were very patience and made sure I was okay. I will be going back. Excellent customer service
teresa cansler · 4 out of 5 stars · 5 months ago
The surgical tech was absolutely amazing. The doctor's bedside manner was great, he explained everything so that I had a clear understanding. The only thing that needs addressing is the receptionist. She doesn't have a good personality and she doesn't greet the patient to make them feel welcomed and comfortable. I understand that she is a new hire, but please give a little coaching.
Shelia Edwards · 5 out of 5 stars · 5 months ago
I had already sent a review, but it was so nice I can say it twice, yesterday was my second time visiting Memphis Oral and Maxillofacial Surgery, the first time I was referred, this time I cut out the middle man and made my own appointment, both experiences was remarkable I was in and out with no problems, the entire staff is very professional kind and willing to answer any questions you may have, (that's within their scope). It is so nice to know that their is atleast one medical facility that has true compassion for the people. There was hardly any waiting time and the surgery was quick, The price was good for me, I expected to pay more, some would say it is pricy, but coming from the medical profession, i know the dangers that could happen, it was worth every penny to know that i was in good hands, I trusted them enough to go twice and I will trust them again and again, may God bless these gifted people. Thanks guys.
Stacey Brown · 3 out of 5 stars · 3 months ago
I am leaving this review on behalf of my son as he was the patient and I was not. What I experienced was phone calls not being answered, being put on hold for 20 minutes. And when a call was answered, it was immediately placed on hold, there was no, Thank you for calling. Can you please hold? None of that. When I actually arrived to the appointment, the lobby is very nicely decorated and comfortable. The young lady at the window who receives you is very pleasant... When I sat down with the young lady who runs your insurance, I realized she was the one who said, please hold without letting me even respond. This young lady needs some guidance. I am sure I am not the first one to complain about this young lady. She's very abrupt and rude on the telephone. She seemed more pleasant while I was sitting there in front of her. However, as a teaching moment, as this is your business, and she is one of the 1st people your patients see, you as Dentists, should teach her how to answer your telephone. Teach her to be pleasant and accommodating. My other complaint is centered around you as dentists, i feel it would have been beneficial if you were to come out and explain to the patient's parent what happened, if it went well, what to expect...etc. Also in this age of technology, why in the world are you issuing PAPER prescriptions? Very antiquated. Electronically send them in...
Lydiah Cotto · 5 out of 5 stars · 5 months ago
This place is the best. I have always been afraid of dental offices because my experience has always been bad until I was referred to this office years ago. I literally cried like a baby because I was so afraid but these group of professionals was so caring. So I went back to them on yesterday this time I cut out the middle man and scheduled my own appointment I saw another doctor, I was still afraid but this group of professionals did not drop the ball on professionalism nor compassion. It is so comforting to know that in a world of little compassion that it still exists in some medical facilities. PS no pain meds needed after surgery, thank guys.
Reviews provided by Google.
Memphis Oral and Maxillofacial Surgery Group provides oral and maxillofacial surgical care in Memphis, Tennessee, including dental implant solutions such as All-on-4 and full-arch treatment. The practice sees patients at two locations, an East Memphis office and a Methodist South hospital office, and describes its goal as bringing specialty surgical care with a personalized, patient centered approach to the community.
For patients considering dental implants, the team says it aims to keep every visit as comfortable and stress free as possible, taking time to explain procedures, answer questions, and address anesthesia and surgical needs individually. The practice states that its doctors provide anesthesia during surgical procedures and that they would only recommend treatment they would use for their own family members, reflecting an approach built around trust and clear communication throughout the implant process.
The practice's clinical team includes Dr. Ronald Carlton Staples, D.D.S., F.A.C.S., who is board certified by the American Board of Oral and Maxillofacial Surgery and has served on the faculty at the University of Tennessee Health Science Center College of Dentistry, and Dr. Richard D. Meekins, Jr., D.D.S., who is also board certified by the American Board of Oral and Maxillofacial Surgery and has taught undergraduate clinical instruction at the same institution.
