Location: Payson, AZ, 134 E Arizona 260 85541
Phone: (928) 363-4149
Website: http://mountainfamilydentistry.com/
4.5 out of 5 stars based on 48 reviews on Google.
John Keebler · 5 out of 5 stars · 4 years ago
Awesome Awesome Awesome!!! Dr. Sloan really knows his stuff. I had to have a plate replaced and he assured me that metal was better and at no extra cost. He really takes the time to explain your options to you. His staff is also excellent. Blessings, John
Mark M · 5 out of 5 stars · 9 months ago
I've been coming to Dr. Sloan and his dental team for about one year now. Dr. Sloan has great bed side manor. He always takes the time to converse and wants to understand your issues and concerns. Attention to detail sees to be his forte each visit. I also wanted to share my experience of how difficult the office manager Caroline's job can be at the front desk. I whinessed it first hand in the lobby. Even when a patient was being very difficult, clearly pain and had difficulty understanding their bill. Caroline was cool, calm and collected and extremely professional. Take stalk in the fact that people will sometimes say thing's on a Google review because they are in pain or they simply can't pay for dental services rendered to them. Come and enjoy an exceptional dental experience with this expert dental Family in Payson, AZ! Five ⭐ ⭐ ⭐ ⭐ ⭐!
Veronica Shortt · 1 out of 5 stars · a year ago
I went to mountain family dentistry for 3 fillings. All went great except for the last one, it felt achy & sensitive during and after eating. I made an appointment for them to take a look at it. They offered me a 730am appointment which was fine with me. I didn’t ask their office to open their doors early for me. This is when their next availability was. I sat in the chair, they poked my tooth with that little tool, two minutes later they said everything looked good and I was good to go. I was a happy customer. Driving home they called me saying I owned $59. They said it was originally $100 to see them today but they brought the price down before calling me. I gave them the $59 in exchange of a 1 star review and cancelled future appointments. After spending over $600 for the work I had done, in my opinion, I wouldn’t charge my customers in the field that I’m in. As a family owned business we want our customers leaving happy. When they offer to open their doors early for a reoccurring customer, I’m hoping they kindly tell the customer that there is a fee for that. If a customer is feeling discomfort from the work that they did, Im hoping that they kindly tell the customer that they will be charged for it. Integrity & good customer service goes a long way.
Austin · 1 out of 5 stars · a year ago
Had a wisdom tooth extracted, not once did dentist clean extraction sight and let all of debris from grinding the tooth fall into tooth socket allowing it to heal over all them and cause bone spurs for over 3 months, not to mention having to extract them myself when they start poking though my gums to come out
Brandon Broadwater · 5 out of 5 stars · a year ago
I was in a lot of pain and hadn't been to a dentist in over 12 years. My mom recommended Mountain Family Dentistry to me. The front desk person was super nice, the assistant made me feel more confident that I was in good hands, and Dr. Sloan is probably the best dentist on planet earth. Even with the best of the best, I didn't have to empty my bank account to get work done. Thank you!
Reviews provided by Google.
Mountain Family Dentistry, located next to Bashas' in Payson Village in Payson, Arizona, is a general and family dental practice that provides dental implant solutions, including All-on-4 and full-arch treatment, alongside services such as crowns, dentures, root canals, extractions, fillings, cosmetic smile design, and braces. The practice describes itself as offering fair and affordable pricing, along with a membership discount plan for patients without insurance.
For patients considering dental implants or full-arch replacement, the office says its team works to help patients understand their options and find a treatment approach that fits their needs and budget. The practice accepts most insurance plans, offers payment plans, and notes that staff can communicate with Spanish-speaking patients, which can make the process of exploring implant treatment more approachable for the whole family.
The practice's dentist is Dr. Derek R. Sloan, DDS. According to the website, Dr. Sloan is an Air Force veteran who trained at the University of California at San Francisco School of Dentistry, graduating near the top of his class with recognition for his cosmetic dentistry skills. He earned a B.S. in chemistry from Arizona State University, is a native of Arizona, and speaks fluent Spanish.
