Nickel City Dentistry Reviews
4.9 out of 5 stars based on 445 reviews on Google.
Cathy Roland · 5 out of 5 stars · 3 months ago
Nickel City Dentistry is the BEST Dental experience I ever had! The whole team at the Hertel Avenue office was Amazing, Dr, Palotta was very compassionate and understanding of my concerns. But it all started with my phone call on Monday Alyssa, Receptionist was Amazing! When I walked in for my appt the next day Alyssa was attentive. Aamna, Dental Assistant was funny yet considerate, she really put me at ease. After seeing Dr. Falotta there was a cancellation so they had me see Kaitlyn, Hygienist, again Compassionate and understanding and explained everything thoroughly just as Dr Falotta did!! I’ve been telling everyone about this office! Thank you for being You 🫶
2/25/26
I’ve had two visits with Kaitlyn, Dental Hygienist since my initial appt on 1/6/26. Every visit from the moment I walk in and greeted by the Amazing Alyssa at the front desk makes you feel truly Welcomed and is very knowledgeable about Insurances. And as for Keen Kaitlyn, she made me feel comfortable and understood my worries, she is a very compassionate human-being.
I can’t say enough about this Office, but again Thank You for being YOU 🙏💜
Iana Cathey · 5 out of 5 stars · a month ago
Love it there!!! The lady who assisted my daughter was the best! She made both of us comfortable. Thank you for making her first dentist experience enjoyable ❤️❤️
Melissa honeybee Maldovan · 4 out of 5 stars · 8 months ago
I’ve always loved this place, everyone is super friendly and attentive. They’ve always cared and catered to my needs. I was so happy when they opened up near my neighborhood, besides being in Snyder, it made life so much easier when I had young kids. Even though my husband and I grew up in Snyder. He chose to stay at that location. We’ve both been happy.
However I had a 6 month cleaning this week and was very disappointed to find out that Dr. Augello will no longer be coming there on Tuesdays. I honestly would have liked a heads up ahead of my scheduled day especially since I’ve been seeing her for many years.
Sandra Pallotta · 5 out of 5 stars · 3 months ago
Dr. Pallotta is treating me for Invisalign and I couldn’t be happier with her treatment plan and results thus far. Kaitlyn my, hygienist did an amazing job and was very thorough cleaning my teeth resulting in a very bright smile. Highly recommend these ladies and Nickel City Dentistry.
Ray Burkett · 3 out of 5 stars · a month ago
The experience was ok, before I left their office I specifically asked if I needed to pay anything for my visit? The receptionist answered NO you’re all set for today. So now I get an email from them asking for $49 as my part of payment for the consultation…
Reviews provided by Google.
About Nickel City Dentistry
Nickel City Dentistry, located on Hertel Avenue in Buffalo, New York, is a general dental practice that also offers dental implant treatment, including All-on-4 and full-arch options. Patients considering implants can expect the practice to plan, place, and restore implants in house, which means fewer referrals to outside specialists for many cases.
Beyond implants, the practice offers a full range of general and cosmetic services, including same day crowns, dentures, root canals, and extractions, so patients can often address related dental needs, such as extractions or denture support, at the same office. The practice describes a focus on patient comfort and clear communication throughout treatment, with same day fittings that help avoid going without teeth during the healing process.
