Nusmile Dental

Rick Stillwell · 1 out of 5 stars · 6 months ago

well I'm not one to normally take to social media and write a terrible review, besides there is a polite word or words I can use to describe the service I never received, But that was my fault I was told. my gums shrank to much for the upper denture to fit properly and be effective, forget even being able to see the teeth up top when someone asks me if I even have the denture in? Now I haven't even mentioned anything of the implants and the bridges that were installed on the bottom that same day. yes I said bridges 3 in total in 3 years, oh and this was my fault as well I was told!! I'm still searching for what it is I did wrong, seeing I really never could eat anything that took a little bit of biting and chewing. oh speaking of biting the day of the surgery when I came out of sedation, My first reaction was to swallow after being knocked out for 6 hours and I was slapped in the head by one of the two women that had their fingers down my my throat saying I thought you were going to bite me! I should have known right then and there that this was going to be a bad experience for the next 3 years. now I'm sitting here with no teeth in my mouth. no bridge in the bottom. a denture that don't stay in have called several times. I've messaged no response. I went through to a devastating pain a week ago when bottom bridge broke. what was left of it and wouldn't stop moving in my mouth and tore one of the pins out of my gum. meanwhile still no return call. seems I couldn't really speak. I tried to text still no response. I don't understand it. all I wanted was what I paid for, A New Smile. that was 2023. it's now 2026 and I'm still waiting for that new smile that you can see my teeth. it's just got to be one of the worst experiences I've ever had in my life and I've been through quite a few, But I didn't pay 20k plus for those experiences. just to be so depressed and dissatisfied more than I can express, and to be ignored, I believe the generation of now has a word for it? I've been ghosted by this business that I I paid good money for a service and products I never received!!! but I am sure because I've been told this twice now by the dentist in there that it was my fault. My fault that the dentures they made can't be seen or even function properly to be able to eat and the implants and bridge made for my mouth break not even 6 months 2 months after I walked that off. that's from this last one. 6 months on the one before that in the same area. same side but it's my fault, I'm still not sure how I did it? like I said, never really could eat anything that took effort and took my dentures out every night. and and I even slept with a damn rubber mouthpiece just in case. I did grind my teeth while I was subconsciously asleep but that was my fault. never been told told by a company that I paid money to. that was my fault for something that I just I'm over what I can't. I can't do this. I got to put this in someone else's hands. it said post a picture notice. the one screw never find any others. I think I swallowed them while I was sleeping with the rubber mouthpiece in.

Yevgeniya Werner · 5 out of 5 stars · 6 months ago

I had a really great experience at this dental clinic. The staff is very friendly, professional, and genuinely caring. From the moment you walk in, everything feels organized and comfortable. The dentist took the time to explain everything clearly and made sure I felt at ease throughout the visit. The whole team is attentive and respectful, which makes a big difference. I’m very happy I found this place and would definitely recommend it to anyone looking for a trustworthy and welcoming dental office.

Jerry Nelson · 5 out of 5 stars · 4 months ago

I went in for my consult for dental implants on a Saturday , I have been to several other Dental offices for this same type of appointment, from the second I walked into the door Patricia knew exactly who I was, this made my experience different from the start. The staff was very knowledgeable and polite, the focus on Customer Service made me feel like someone besides myself genuinely cared about the process as well as the results. When preparing for a major life changing event like dental implants it can be scary because of the amount of information alone. I haven’t made my decision yet as to which dental office I’m going to go with, but I do know that NuSmile set the standard and has skyrocketed to the top of said list.

Karen Duffy · 5 out of 5 stars · 4 months ago

I about crawled in 4+yrs. due to another dentist miss treatment. Dr. O'Neil took the project on. The infection already spreading through out. Yet, Being my front teeth I was more concerned about not having front teeth. Dr. addressed & fixed the dental debocle quickly.. What a mental relief. She has all top equipment, is thorough so it feels pricey for us on fixed income. In long run well worth it. My Lyme infection continued also aided in making more of my front teeth to fall out. Now I was frantic, including my crowns. My condition was worse, Lyme co-infections & hEDS +++. Just had heart attack on the cath table. Well, not many dentists want to take a chance on you. Guess who bailed me out? You got it, Dr. O'Neil & Dr. Ryan. As I sit here teary eyed trying to put into words.This story is much longer & Dr. O'Neil & wonderful staff pulled me out of real life altering mess more than once. Thank you, God bless

Kkristine · 5 out of 5 stars · 4 months ago

I had such a great experience at NuSmile thanks to Alexis! She was so kind, professional, and helpful from the moment I called. She answered all of my questions, made everything easy to understand, and had such a welcoming attitude. Great customer service like hers really makes a difference. Thank you Alexis for being so patient and amazing!