Oral & Facial Surgery of the Shoals LLC - Sheffield

Phyllis Grissom · 5 out of 5 stars · 3 months ago

I was treated so well before my oral surgery by receptionist, nurses, & Dr Mark Mcllwain DMD MD.All were professional,efficient,caring,,calm,attentive,& experts at their work. My surgery went great,5 extractions, 5 bone grafts, minimal swelling, pain easily controlled & resolved more by next day. Was awake till bedtime,slept all night after surgery.Dr Mcllwain is the best on oral surgery.I’ve had surgery twice by him over the years & he is trained & determined to do the work to perfection treating you like he would like to be treated.I’ve never heard anything but good outcomes about Dr Mcllwain in my years as an RN working for Helen Keller Hospital 23 years.Thank you Dr Mcllwain & staff.Phyllis Grissom

Jeremy Boyd · 4 out of 5 stars · 3 months ago

Very friendly and knowledgeable staff. My surgeon actually teaches this stuff too. My only reason for a star reduction is that they don't work with Medicare or medicare advantage plans, so i have to borrow money to do this. And it's not cheap. I had a large portion of it already, but i still needed around $800 more.

Rebecca Wos · 2 out of 5 stars · 6 months ago

EXTREMELY OVERPRICED!!! 300% INCREASE IN COST FOR PROCEDURES IN 2 YEARS... We have used this office several times, both Dr. McIlwain and Dr. Nestor. In the past, I would say we had good experiences, although I definitely prefer Dr. Nestor's "bedside" manor. Both my daughters had wisdom teeth removed here, and were treated well and efficiently, with no problems. I had an implant two years ago and was pleased with the service and process, although it was a little pricey. Because of our past experiences, I recently returned when I had a cracked tooth and needed an extraction. Only when I returned after several months of allowing the bone graft to heal, was the cost for the implant presented and was 3 TIMES the cost of two years ago. I know there's been some inflation, but there's no call for that much of an increase. For an established office to increase the price by that much is basically highway robbery! There has been no change in the process and the overhead cost cannot have increased enough to increase prices for a procedure on one person by $2000! Imagine how much they are netting with all the procedures they perform each week...

L G B · 5 out of 5 stars · 3 months ago

Been using this business at the Florence and Sheffield offices and have been impressed with their attention to detail and promptness in responding to anything I have questions or a problem. I recommend this business to anyone needing dental help! It was EASY giving them 5 stars and feeling great about it!

Anne Ray · 5 out of 5 stars · 7 months ago

I went in for a consultation before having 3 teeth extracted, very uneasy and uncertain. The first thing I told Dr. Frederick was I just wanted peace of mind. Between him and his nurse Erin, that’s exactly what I got and I feel good about my appointment the end of December. Everyone was kind and friendly and compassionate.