Oral & Maxillofacial Surgery Reviews
4.8 out of 5 stars based on 357 reviews on Google.
Xinyi Jiang · 5 out of 5 stars · 5 months ago
I really appreciate Dr. Jeffrey Collins for performing wisdom surgery to me on Sep 11, 2025! I visited him for consultation first. One nurse and Dr. Jeffrey Collins were very friendly and knowledagble. I was very scared for the wisdom surgery so I delayed it for many years. This time, I had to do this surgery and searched multiple clinics and figured out Dr. Jeffrey Collins in this specific clinic is in my network. Dr. Jeffrey Collins's calmess, professionalism, and knowledge made me feel better and decide to remove my four widsome teeth. After my successful surgery, I seldom had side effects and pains. The clinic's post surgery process is also smoothy. A nurse called me to ask how was I doing after one day of my surgery, which made me feel warm. I also called the clinic's office monthly to ask when I can receive my refund. The staff was friendly as well to explain to me the process. After three months (may be due to a slow process by my insurance to deal with my claims), I received a refund from the clinic! I appreciate Dr. Jeffrey Collins and his team for helping me overcome one of my fears and have an awesome experience! I would recommend him to my family and friends!
Jenny Kremer · 5 out of 5 stars · 6 months ago
Dr Collins was very nice and explained the upcoming procedure I would need including pros/cons, what to expect, etc. He reassured me about any concerns I had. The woman that brought me back to the room noticed that I was anxious & reassured me and was overall incredibly kind and made me feel a lot better about being there.
Anthony Ianniccari · 1 out of 5 stars · 4 months ago
Probably the worst experience I’ve had. I had a wisdom teeth appointment scheduled for 2:30 PM, but by 4:10 PM I still hadn’t seen the doctor. I got so frustrated that I left, feeling like my time was completely wasted. If you have a scheduled appointment, I’d suggest showing up at least an hour late to actually be seen on time. Overall, a terrible experience I won’t be coming back.
Ingrid daugue · 5 out of 5 stars · 7 months ago
I was nervous about my tooth extraction, but Dr. Balcerak immediately put me at ease. He was knowledgeable, professional, and took the time to explain everything clearly. The procedure went smoothly, and I’m very pleased with the care I received. Highly recommend Dr. Balcerak!
Daniel Ledger · 5 out of 5 stars · 8 months ago
Dr. Collin’s and his staff were amazing. I went in for consultation to have infected wisdom tooth removal and ended up having procedure same day due to infection. Dr Collin’s and his assistants made the whole procedure and experience very much painless. They explained the steps and what would be happening.
Reviews provided by Google.
About Oral & Maxillofacial Surgery
Oral and Maxillofacial Surgery Associates, P.C. is a full scope oral and maxillofacial surgery practice with two offices in the western Chicago suburbs, including this location at 1940 West Galena Boulevard, Suite 1 in Aurora, Illinois. The practice's surgeons treat a wide range of problems relating to the mouth, teeth and facial region, including dental implant surgery, wisdom teeth removal and corrective jaw surgery. For patients replacing missing teeth, the practice describes implant placement, bone grafting for implants, sinus lift and ridge augmentation procedures, and implant supported overdentures, and it offers information on the cost of dental implants.
The office uses digital radiography and cone beam CT, also known as three dimensional imaging, to plan and carry out treatment. Additional services include tooth extractions, exposure of impacted teeth and jaw surgery, and the website provides instructions for before anesthesia and after implant surgery, wisdom tooth removal and extractions. The practice accepts CareCredit financing and offers online patient registration for the Aurora office. Its second office is in Hinsdale, and the practice serves the Chicagoland area including Aurora, Naperville, Oswego, Yorkville, Batavia, Plainfield and Wheaton.
Meet the Doctors
The practice's clinical team includes Richard J. Balcerak, DDS and Jeffrey K. Collins, DDS. Both surgeons are diplomates of the American Board of Oral and Maxillofacial Surgery. Dr. Balcerak earned his dental degree at Loyola University School of Dentistry, joined the practice in 1986 and became a partner in 1994, with special interests in orthognathic surgery and complex implant surgery involving bone graft reconstruction. Dr. Collins earned his dental degree at the University of Illinois at Chicago College of Dentistry in 2001, completed his oral and maxillofacial surgery residency at the University of Michigan Medical Center, joined the practice in 2005 and became a partner in 2008. He is a Diplomate of the National Dental Board of Anesthesiology and is past president of the Aurora Dental Society, with special interests in complex dental implant surgery and hard and soft tissue reconstructive surgery.
