Oral & Maxillofacial Surgery Reviews
2.6 out of 5 stars based on 32 reviews on Google.
Jaimie F · 4 out of 5 stars · 5 months ago
After reading other reviews, I was anxious (to say the least) about having my appointment here. I saw a resident, Connor McAllister, and he was amazing.. truly seemed to care and went the extra mile to try to help/get answers for a unique issue I've been having for over a year. He gave me more answers than any other provider I've seen previously actually. The other staff were friendly enough. My only complaint was how long I was in the waiting room, to the point I had to go say something before I was called back. I was there for about 1.5-2 hours, for a 20 minute appointment. I can't speak on procedures or surgeons, as I don't need one after all, so my review is based on the first consultation/Connor himself.
Jodi C · 1 out of 5 stars · a month ago
How dare you speak to patients, especially senior citizens, the way you spoke to my family member this week! Your staff, especially Fran, need to find a new profession if they can't be kind and patient on the phone!
Jennifer Brado · 1 out of 5 stars · 11 months ago
Absolutely the most horrific experience of my life! They refused to do a sedated extraction (13 teeth) because of my age (64). Dr and assistant were laughing literally as I had tears running down my face. When I went to leave (drooling blood), I found one of my teeth 10 feet from the chair on the floor. They are butchers!!! Will report them to the American Dental Association.
Amy “CoffeeAddict” Bowen · 3 out of 5 stars · a year ago
I have to go back there to have 9 teeth extracted after telling them my insurance company would not cover a partial lower denture. They took all my teeth except for those. It's taken me 3 years to work up the courage to go back to my dentist. Major abscess now. I REALLY hope they can do a virtual pre op or something because I live over 3 hours away from them and I don't want to drive 6 hours round trip for a 20 minute appt.
April Rena White · 1 out of 5 stars · 7 months ago
cannot get anyone to answer phones! been calling for a week puts you on hold and says your next caller for over 30 minutes
Reviews provided by Google.
About Oral & Maxillofacial Surgery
Oral & Maxillofacial Surgery is part of Eastman Institute for Oral Health at the University of Rochester Medical Center, located at Strong Memorial Hospital in Rochester, New York. The clinic offers dental implant treatment along with associated bone grafting and soft tissue grafting procedures, performed by oral and maxillofacial surgeons who also handle tooth extractions, jaw surgery, and related surgical care.
This is a hospital-based surgical clinic staffed by oral and maxillofacial surgeons who are board-certified Diplomates of the American Board of Oral and Maxillofacial Surgery, trained through hospital-based surgical residencies. Patients interested in dental implants can expect a referral-based process, with appointments made by calling the clinic directly, and the office works with patients on insurance coverage and payment arrangements, including interest-free payment plans through outside providers.
About the Care Team
The clinic's care is provided by oral and maxillofacial surgeons who are board-certified Diplomates of the American Board of Oral and Maxillofacial Surgery. These surgeons complete four to six years of hospital-based surgical residency training, and their scope of practice includes dental implant procedures, corrective jaw surgery, wisdom tooth removal, and treatment of facial trauma, facial pain, and TMJ disorders. The website does not name specific surgeons practicing at this location.