Location: Dallas, TX, 7859 Walnut Hill Lane #290 75230
Phone: (214) 363-6040
Website: https://www.northtexasoralsurgery.com/preston-hollow-office/
4.9 out of 5 stars based on 462 reviews on Google.
Rick Bennett · 5 out of 5 stars · 2 months ago
I was certainly not looking forward to the extraction of one of my wisdom teeth but the folks at Oral Surgery Associates could not have been more pleasant or caring. From the receptionist to Sarah the PA, to Dr. Finn, these people made an unpleasant experience much easier to deal with. I highly recommend these good people and I'll be back if the need arises.
Lucero Gomez · 1 out of 5 stars · 4 months ago
I had a stressful experience with this office that I think others should be aware of. I went in for a planned extraction of all four wisdom teeth with Dr. Finn on 03/20/26, and I later realized that one of the molars that was supposed to be removed was completely missed. It’s important to keep in mind that I was told, and paid for, all four teeth to be removed, and when I left after my surgery, I was under the impression that all of them had been extracted. I went in for a follow-up appointment on 04/21 to confirm my concerns, and unfortunately, I was right. Because of this mistake, I had to schedule a second procedure to remove the missed molar that should have been handled during the original visit. For my first procedure, I was put completely under anesthesia. For the second procedure, I was given the option to either go fully under again or do local anesthetic. I chose local because my body had already gone through a lot after being put under the first time. What was mentioned to me was that since I would not be going fully under, I could return to work afterward. However, after actually going through the second procedure, there was no realistic way I could have returned to work. To their credit, they offered a refund for the copay of my missed extraction, which was $112, and I did not have to pay for the second procedure. The office staff I communicated with, Connie and Netti, were incredibly kind and empathetic throughout this process, and I truly appreciate how they communicated with me. It felt like they were doing their best to support me, but that the way this situation was handled was more of an operational or systemic decision outside of their control. I communicated multiple times that I was seeking some form of compensation for the wages I lost due to having to take another full day off work from both my day and evening jobs. After those conversations, they ultimately decided not to provide any additional compensation beyond the refunded copay. While I understand there may be limitations on what they can offer, it was disappointing that no responsibility was taken for the financial impact this situation caused. The response leaned on what is “technically or medically possible,” such as being able to return to work the same day, but that did not reflect my actual experience. After my second procedure, once the numbness wore off, the pain significantly increased, and while the prescribed medication helped, it also made me drowsy and unable to safely or realistically return to work. This made the response feel dismissive of the real-world impact their mistake had on me. I also want to add that writing this review puts me in an uncomfortable position because I do not normally like to leave reviews like this. However, I felt it was important to share my experience honestly because it is painful when you try to advocate for yourself and feel like you are not being heard. I do want to be very clear that I am not questioning the quality of care or the skill of Dr. Finn or his team. Aside from the missed tooth, both procedures went smoothly and my recoveries were overall positive. The second recovery was more painful for me, though I understand healing can vary from person to person. My intention is not to suggest that the surgeries were performed poorly, because they were not. This review is simply to share the full experience, including the reality of going through a second surgery and recovery process, which was both physically and logistically challenging. Mistakes can happen, and I understand we are all human, but how they are handled matters. In this case, I’m left dealing with the inconvenience and financial impact of something that should have been done correctly the first time. I would recommend confirming all details very carefully before and after your procedure.
Julie Rushin · 5 out of 5 stars · a month ago
Highly professional team! Outstanding communications! Dr. Dingwerth was right on target, efficient, communicated all options and was just easy to talk to. My outcome is stellar and I would highly recommend this Walnut Hill office and Dr. Dingwerth.
john o'shaughnessy · 5 out of 5 stars · 5 months ago
If you need to get your teeth worked on, this is the place to go. Experienced staff that are not pushy. Dr. Dingworth did a great job on my wisdom teeth. His staff were professional, sweet and personable. The pricing was very reasonable and the process was quick clean and painless.
Christina Kuo · 5 out of 5 stars · 3 months ago
Dr. Dingwerth was great for my daughter. She was very scared to get her teeth extracted and needed to be sedated. He was very patient with her and answered all her questions as well as giving her confidence that it would be a smooth procedure. He was great in following up with us and being available for any concerns.
Reviews provided by Google.
Oral Surgery Associates of North Texas serves patients in the Preston Hollow area of Dallas from its office at 7859 Walnut Hill Lane, Suite 290. The practice focuses on oral and maxillofacial surgery, with a special emphasis on tooth extractions, wisdom teeth removal, and dental implant treatment, including full arch options such as All-on-4. Patients are typically referred by their general dentist for surgical procedures, and the team works alongside referring dentists to coordinate care from consultation through healing.
For patients missing one tooth, several teeth, or a full arch, the practice offers implant placement designed to restore a stable, natural feeling bite. The office is part of a larger group of oral surgery locations across North Texas, so patients benefit from a team of surgeons who share training and techniques across offices. Same day implant options are noted on the practice website for qualifying patients, and the Preston Hollow office handles scheduling, insurance questions, and financial policy directly for local patients considering implant surgery.
The Preston Hollow office is staffed by the surgeons of Oral Surgery Associates of North Texas, including Douglas J. Dingwerth, DMD, MD, Maxwell D. Finn, DDS, MD, William R. Walstad, DDS, Phillip Newton, DDS, MD, and Michael Ray, DDS, MPH. These doctors are listed on the practice's official Preston Hollow office page as the surgeons associated with this location. They provide oral and maxillofacial surgery services including wisdom teeth removal, tooth extractions, and dental implant placement, including same day implant options for qualifying patients.
