4.9 out of 5 stars based on 351 reviews on Google.
Paula Daniels · 5 out of 5 stars · 3 months ago
When my dentist told me that we had reached a point of no return with my front arch bridge, he sent me to Dr. Kim for an implant consultation. I have to admit. I really did not want to go through the pain and expense of implants, however, I realized that I should have done this many years ago.
My dentist will tell you I was never a fan of dentists but I trusted his judgment on this treatment plan.
Was he ever spot on. When I met Dr Kim, he explained the entire procedure and developed a plan for me that I could actually live with. He and his entire staff are the best I've ever seen. I never thought it was possible to have 2 dentists be your best friends. So if any of you are hesitating, don't wait. Just do it. You will feel so much better about yourself that you did.
Thank you Dr. KIM and your team.
Keep up the good work.
Shirley Shemer · 5 out of 5 stars · 3 months ago
Oral Surgery Partners are great. Dr. Nguyen was professional, friendly, and reassuring, which really helped ease my anxiety after a previous bad wisdom tooth experience. The nurses were incredibly warm and kind and made me feel at ease throughout the entire process and the front office staff was very helpful and supportive. I needed two same-day aftercare visits for dry socket pain, and they handled everything quickly and professionally. Highly recommend.
Shelley Macchi · 5 out of 5 stars · 4 months ago
Oral Surgery Partners of Milford is wonderful! The entire staff is kind and caring. My daughter had her wisdom teeth out last year and had a great experience with Dr. Steve Chi-Young Kim. But more recently, she had an abscessed tooth that needed emergency surgical intervention. They saw us immediately without an appointment and the surgery she needed was done right away that day. The staff and Dr. Kara McLaughlin were phenomenal in their care compassion toward my daughter and their expertise.
Kathleen Kavanagh · 5 out of 5 stars · 3 months ago
The staff was great! Very informative and patient. Dr Kim took his time and answered all of our questions and put my son at ease for his upcoming surgery.
Rakesh Kumar · 1 out of 5 stars · 4 months ago
I had all four wisdom teeth removed at Oral Surgery Partners on a Friday, but their failure to send my prescriptions to CVS left me without any pain medication over the entire weekend. Their emergency hotline, which promised a response within 2 hours, took more than 24 hours to reply, only texting me the next evening to say the scripts were resent—by then the pharmacy was already closed. The intense, throbbing jaw pain and discomfort made eating, sleeping, or even speaking unbearable, turning what should have been manageable recovery into pure agony. Their negligence not only could risk complications like infection or dry socket but also showed a complete disregard for post-operative patient care.
Thank you for your response. I understand privacy concerns, but the issue was a clear delay in sending my post-surgery prescriptions (pain meds, antibiotics, and steroids) on a Friday, with your after-hours hotline taking over 24 hours to respond instead of the promised 2 hours. This left me in significant pain and at risk of complications over the weekend, which could have been avoided with better follow-through. I reached out multiple times and only got the scripts resent late Saturday—too late for the pharmacy. While the surgery itself went well, this lapse in post-op support was disappointing and affected my recovery. I'd be happy to discuss privately if you'd like to address it further. I can discuss if your office can lift my phone call.
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About Oral Surgery Partners - Milford
Oral Surgery Partners is an oral and maxillofacial surgery practice with an office at 208 Main Street, Suite 116 in Milford, Massachusetts, and a second location in Northborough. The surgeons practice the full scope of oral and maxillofacial surgery, with a focus on removing wisdom teeth and diseased teeth, bone grafting to rebuild missing jaw bone, and the surgical placement of dental implants. The practice also diagnoses and treats pathological and cosmetic problems, as well as disease and injuries of the jaws and face. Its stated mission is to help patients live healthier lives in a caring environment where comfort and health come first.
For patients considering dental implants, the practice describes implants as a foundation for replacement teeth that look, feel, and function like natural teeth. Its implant services cover single tooth replacement, options for people missing all upper or lower teeth, implant supported overdentures, bone grafting for implants including sinus lifts, ridge augmentation and socket preservation, and an approach the practice calls Teeth-in-an-Hour. The office uses 3D imaging and offers intravenous sedation with a staff trained to assist with anesthesia. Oral Surgery Partners serves Milford, Northborough and surrounding communities including Franklin, Mendon, Holliston, Hopkinton, Medway, Bellingham, Hopedale, Westborough, Framingham, Natick, Ashland and Marlborough.
Meet the Doctors
The practice's clinical team includes Dr. Steve Chi-Young Kim, DDS, Dr. Kara McLaughlin, DMD, and Dr. Steven Nguyen, DMD, MD, all oral and maxillofacial surgeons. The practice states that all of its surgeons are board certified. Dr. Kim is a Diplomate of the American Board of Oral and Maxillofacial Surgery, earned his Doctor of Dental Surgery degree at the University of Toronto, and completed his oral and maxillofacial surgery residency at New York Presbyterian Hospital, Weill Cornell Medical Center, where he served as chief resident. Dr. McLaughlin grew up in Medway, Massachusetts, received her Doctor of Dental Medicine degree from the Harvard School of Dental Medicine, and completed her oral and maxillofacial surgery residency at Tufts University School of Dental Medicine and Tufts Medical Center. Dr. Nguyen is a Diplomate of the American Board of Oral and Maxillofacial Surgery. He earned his Doctor of Dental Medicine degree from Tufts University School of Dental Medicine and his Doctor of Medicine degree from Albert Einstein College of Medicine, and completed a six year integrated oral and maxillofacial surgery residency at Mount Sinai Downtown and Jacobi Medical Center in New York City, serving as chief resident in his final year.
