Oral Surgery Services Reviews
5 out of 5 stars based on 576 reviews on Google.
Rhonda Armond · 5 out of 5 stars · 5 months ago
I was very nervous and shocked I didn’t cancel! I had a really bad experience having my upper wisdom teeth out many years ago but this was so much better!! Everything went smoothly and seemed so fast. The staff were friendly and reassuring. They took their time explaining the process and made sure it was painless. They called this morning to check on me and explained that if I need anything to call. I’ve had little to no swelling and haven’t really needed the pain medication that was prescribed. I expected to be down most of the weekend recovering but the next morning I went grocery shopping and did some light housework. I am so glad my dentist recommended Dr. Smith!!!
Marsha Walters · 5 out of 5 stars · 5 months ago
Dr. Ferguson and his staff were extremely kind and nurturing the entire time. They understood my apprehension to have the procedure done and made sure that I was relaxed the entire time! They addressed all of my questions and ensured my understanding of what would be done! It was definitely a positive experience.
Scherll Hotard · 5 out of 5 stars · 2 months ago
The Best !!! I have had several oral procedures with Dr Ferguson @ his Gretna Office. Very Friendly & Professional Staff !!! All your needs are met pre and post surgery, any & all questions answered + Videos, and all medications will be discussed, prescriptions were written and handed to my Mother upon discharge. I highly recommend Dr Ferguson for all your Oral Surgery Needs.Follow up call was placed evening of and day after procedure.
George Lae, Jr · 5 out of 5 stars · 3 months ago
The procedure went well but the post op instructions could have been more detailed. I did not know I was getting several prescriptions until I was already home. By the time the pharmacist had them ready it was almost 3 hrs since I left the office. I did not receive any suggestions on best way to clean the opening. I tried to call office but received no answer.
Jennifer Beckwith · 1 out of 5 stars · 4 weeks ago
This practice is predatory and will try to ruin your mouth and your credit. My husband was referred due to a dark spot on x-ray in his jaw. When he went for his appointment he was informed that insurance might not cover the testing. He offered to pay up front for services. He was not allowed to. Fast forward to several appointments later, he still doesn’t have a definitive diagnosis, and insurance has finally denied payment for the appointment. Instead of sending any single bill, they allow months to go by until someone calls my husband and tells him he needs to set up a payment plan or be sent to collections. He drives to both locations to pay. Only to start receiving calls from their collections company 3 days later. The office claims they did not send his account to collections, but the collections notice we received today states otherwise. They refuse to admit what they did, or call us back when we’ve tried to ask questions. Unless you’re 100% sure your insurance will cover all of what you’re having done- don’t risk it.
Reviews provided by Google.
About Oral Surgery Services
Oral Surgery Services is an oral and maxillofacial surgery practice serving the greater New Orleans area, with a location in Metairie, Louisiana. The practice focuses on dental implant placement along with a full scope of oral surgery care, including wisdom teeth removal, tooth extractions, bone grafting, and full-arch restoration. Patients considering dental implants can expect a consultation appointment that includes a thorough examination and a personalized treatment plan.
According to the practice, dental implants are the only tooth replacement option that helps prevent bone loss, because the implant post is embedded in the jaw bone and stimulates it much like a natural tooth root. The practice states that implants can be used to restore a single missing tooth, several teeth, or a full arch, with a final crown designed to blend in with surrounding teeth. The team says it aims to treat patients with gentle, thorough, and personalized care throughout the process.
Meet the Doctors
The practice's oral surgeons are Dr. Demarcus Smith, DDS, and Dr. Michael G. Ferguson, DDS, MD. According to the website, they are board-certified oral and maxillofacial surgeons who perform the full scope of oral and maxillofacial surgery, including dental implant placement, at the practice's Metairie and Gretna locations.
