Panama City Smiles

Angela Campbell (trubloodfan27) · 5 out of 5 stars · 3 months ago

First and foremost, Jaycee is amazing, as is Nadia. The man I saw upfront, whom I saw someone refer to Cap in other reviews, were amazing. I have been here twice to see Dr. Wasson. First for an extraction and filling, now for a root canal. My first visit I cannot say enough good about. I see everyone stating billing is an issue, but I did not have that experience. Nadia came back and talked to me about everything, even providing an estimate if we had to go a different way since Dr. Wasson was apprehensive about the filling due to the decay in the tooth. I called first thing Monday morning a week later because the filling was still hurting, Cap got me in within a half hour. Straight back as soon as I got there and Dr. Wasson was in about 10 minutes later. He is very kind and great with the local. I had no discomfort to speak of during my root canal. Overall, my visit was good. My only complaint would be after my service was done, I had a few questions but he was already degloved and almost out of the room before the dental dam was out of my mouth. But, he is still an amazing dentist and did not cause me any pain even with my dental apprehension so I will definitely be back and have him as my dentist.

Nicole Bailey · 5 out of 5 stars · 4 months ago

I had a chipped tooth and after calling at least 10 other dentists in town with no luck, this office was willing to see me the same day even though I was not an established patient. They took care of the issue quickly and made the entire process stress free. Every person I interacted with was kind, professional, and welcoming. I am truly grateful for how helpful and efficient they were and would highly recommend them.

Brandy Love · 5 out of 5 stars · 3 months ago

First visit went great. Very knowledgeable and helpful explaining everything to me. I love how they gave me a plan with everything broken down. Easy to understand. Will be returning just got to save up some money. Thank you for the good experience!

Gabriela Florez · 5 out of 5 stars · 4 months ago

I have the best time at panama city smiles. I love Alexis and how she cleaned my teeth Akta too she’s been cleaning my mouth for awhile. Dr.Barret is such a sweetheart she always take a look at my teeth. Courtney is the BESTTTT assistant i’ve ever had , that’s my girl. Nadia is the best front desk a the best help , they are willing to work with you. I hate the dentists and getting my teeth cleaned but they made it kind of better. Everyone should go to Panama city smiles , I’m gonna try an insert pictures of my teeth because they are flawless and white and clean. For the pic zoom in on my teeth they look real good 🥰🥰🥰🩷🩷

Sarah Alvey · 3 out of 5 stars · 3 months ago

I’ve been going to this office for about a year for my Invisalign treatment, and clinically my experience has been great. The providers I’ve seen have been professional and kind, and the dentist I see most often is patient, gentle, and always takes time to answer my questions. I used to be very anxious about dental visits, and they truly helped change that for me. However, I’m disappointed with how a recent billing issue was handled. After updating my insurance and discussing a balance in person, I believed everything had been resolved. Instead, I later learned a $107 charge from April of last year had been sent to collections without any additional notice, despite me continuing active treatment and making significant payments toward my Invisalign and retainers. This appears to have been related to an insurance coordination issue, and I’m frustrated that it escalated to collections rather than being clarified directly with me while I was actively being seen in the office. The clinical care has been wonderful, but the administrative handling of this situation has been very disappointing.