Hailey Rose · 5 out of 5 stars · 3 months ago
Hands down a very kind team, I have severe anxiety and they made me feel comfortable through my extraction. The Dr. was so quick and gently as well. Would definitely recommend their facility.
Peak Implant & Oral Surgery - Albany
Location: Albany, OR, 1040 24th Avenue Southwest 97321-7539
Phone: (541) 924-9000
Website: https://www.oregonoms.com/contact-us/albany-or-office-map/
Peak Implant & Oral Surgery - Albany Reviews
4.9 out of 5 stars based on 582 reviews on Google.
Cynthia Eddings · 1 out of 5 stars · 3 months ago
My daughter was scheduled to have 4 wisdom teeth extracted and chose to have her procedure done at this location. Dr David Howerton was fantastic as was the clinical staff who assisted in caring for her. The reason for the 1 star review is purely because of the unprofessionalism and rudeness of the front office staff. Not all of them but Fran is mostly who I'm referring to. She was rude, condescending and very confrontational to the point that I asked her why she was being rude and she said " I'm not being rude, i just have a very strong personality". The story is this: They sent my daughter home from the consult a few weeks earlier with a statement indicating that she would be expected to pay $1800 on the day of her procedure. We arrived for the procedure and the person at the front desk (not Fran) said that we would have to pay $1500 today. I asked if they had ran the insurance and what the contracted rate was because I wasn't going to pay more than I was responsible to pay. Since they are contracted with our insurance Delta Dental they have contracted rates and I'm not responsible to pay beyond those rates. At that point, Fran who was watching from another desk, came over to where I was. I repeated my concerns to her and all the while she was giving me dirty looks and said that I just needed to pay the $1500 and they would refund me if the insurance paid more. I told her that was not how this should work. I explained that I was willing to pay my portion but I was not going to pay more than I am responsible for. She stomped away saying she was going to get the manager and that the manager would take care of this. She was gone several minutes and came back with someone but didn't come and talk to me, they spoke with someone else at a different computer. After several more minutes the manager (I'm assuming) walked away and Fran and the other person who was entering things on the computer printed out a new statement. They say my total now is $1100. They said that they entered their contract rates with my insurance so now my balance is correct. I then was informed that i had a $61 credit they would put on my bill because they had made my daughter pay up front for her consultation and the insurance had now paid their portion. So I paid the $1100, even though i didn't want to. Not because I don't want to pay what I owe but because I don't believe they charged me correctly. We as consumers should be able to ensure we are spending our money appropriately and not to be bullied when we ask questions to clarify the bill. I've never encountered a more unprofessional, unwelcoming visit to a providers office. I would not recommend them unless they make changes to how they treat people. This really ruined what could have been a great experience since the Dr and clinical staff were great. PS. Fran also complained to her coworkers about a patient who she had just been speaking to on the phone and she was loud enough for the people in the waiting room to hear her. Very unprofessional Edit: I received a refund of $270 in February 2026 because I was still overcharged even after speaking about contract rates. They did send the refund without prompting which was nice
Nick Feskens · 1 out of 5 stars · 4 months ago
Dr Howerton did my wisdom teeth in october 2024. He did all 4 in 45 minutes, two were impacted, and set me on my way. Now, i have a Crossbite, Overbite, and severe TMJ disorder in both sides of my jaw. This was never the case before. I returned to him recently to hopefully understand what was going on-and he basically laughed in my face because he didnt want to take accountability. Every dentist, chiropractor, and ortho ive seen points to the surgery and that there was a mistake made. If you have the slightest unsure feeling about this place, walk away. Its not worth your money. And when they tell you every appointment is free after surgery, dont listen. Trust me, its not.
AngeLeah Andersen · 5 out of 5 stars · 7 months ago
From start to finish, the experience was phenomenal. Excellent customer service. Doctor is truly a gem of a human being on top of being an incredibly intelligent, and skilled surgeon. Calm, reassuring, thoughtful, kind, patient, caring employees made the process worry-free. Detailed instructions, reassurance and a 24-hour phone line to call in case of any question or concern. I recommend Peak Implant & Oral Surgery to anyone and everyone.
April Bauguess · 5 out of 5 stars · 3 months ago
Everyone was wonderful! Very professional and kind. Nice facility. They were able to see me early. They helped a ton with insurance billing, saving me a lot. So grateful! Highly recommend.
Reviews provided by Google.
About Peak Implant & Oral Surgery - Albany
Peak Implant & Oral Surgery is an oral and maxillofacial surgery practice with offices in Albany, Salem, and Corvallis, Oregon. The Albany office is located at 1040 24th Avenue SW and can be reached at 541-924-9000. The practice describes itself as well established, having served the Albany, Salem, and Corvallis communities for over 30 years, and its surgeons focus on wisdom teeth removal, dental implant placement, and intravenous sedation and general anesthesia. Beyond implants and wisdom teeth, the practice's services include bone grafting, sinus lifts, ridge augmentation, socket preservation, tooth extractions, jaw surgery, facial trauma care, oral pathology, and treatment of temporomandibular joint (jaw joint) disorders. Cone beam three dimensional imaging and platelet rich plasma therapy are also listed among its offerings.
For patients considering tooth replacement, the practice offers a full range of implant solutions, including the All-on-4 treatment concept for full arch replacement, zygomatic implants, immediate implants, and Teeth-in-an-Hour. Its stated goal is to restore smiles with replacements that are durable, functional, and natural looking, beginning with a comprehensive examination and a personalized treatment recommendation. The practice notes that its doctors hold hospital privileges at Salem Hospital, Albany General Hospital, and Northbank Surgical Center, that its staff is specially trained to assist with general anesthesia and intravenous sedation, and that its surgical assistants hold Dental Anesthesia Assistant National Certification. The Albany office is open Monday through Thursday from 8:00 AM to 5:00 PM and Friday from 6:00 AM to 1:00 PM, and the practice serves patients throughout the Willamette Valley, including Albany, Corvallis, Lebanon, Sweet Home, and Salem.
Meet the Doctors
The practice's Albany office is served by its team of oral and maxillofacial surgeons: Dr. David W. Howerton, DMD; Dr. Joel K. Hopkin, DMD, MD; Dr. Gabriel M. Kennedy, DMD; Dr. Jev Clark, DMD, MD; and Dr. Demetri Howerton, DMD, MD. Dr. David Howerton graduated from Oregon Health & Science University School of Dentistry, became a diplomate of the American Board of Oral & Maxillofacial Surgery in 1991, and serves as a clinical assistant professor in the university's oral and maxillofacial surgery department. Dr. Hopkin is also an Oregon Health & Science University dental graduate, a diplomate of the American Board of Oral & Maxillofacial Surgery, and a clinical assistant professor at the same department. Dr. Kennedy graduated from the University of Connecticut School of Dental Medicine, is a member of the American Dental Association and the American Association of Oral and Maxillofacial Surgeons, and has served on oral surgery missions abroad. Dr. Clark earned his dental degree from the University of Pittsburgh School of Dental Medicine and completed oral and maxillofacial surgery training there. Dr. Demetri Howerton, a Salem native, earned his dental degree at Oregon Health & Science University and completed his medical degree and oral and maxillofacial surgery residency at the University of Florida. The practice states that all of its surgeons completed four to six years of residency training focused on surgery and intravenous sedation and general anesthesia.
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