Pinnacle Periodontics & Dental Implant Center Reviews
3.5 out of 5 stars based on 20 reviews on Google.
Merle Jones · 1 out of 5 stars · 6 months ago
My appointment was at 3:00 p.m. and due to the location of the establishment. The name of the building is rather hard to see. It's located inside a building with other businesses. I've never been to the area therefore; I had to locate the place. There's two parking lots to park in and that's confusing because you don't know if you're at the right location. So, once I googled the building number based off the address, I realized I was actually in the parking lot behind the building. The sign of the building name is not really visual to know whether or not you're at the right place. I drove around to the front of the building and parked. I went inside the building and had to look on the wall to see the location I needed to be. So, I observed a lady exit a door that stated, "stairway." I assumed I should go up the stairs. I went up the stairs and had to read doors until I found the location I needed to be. I arrived in the office at 3:10 p.m.. I went to the desk and told the receptionist my name. The receptionist told me, " They,ve already started on someone else in your spot." "You'll have to wait until they're done with that individual." I asked the receptionist, "Do you know how long that'll be because I will have to reschedule if its more than 20 mins?" She stated, "She didn't know." I proceeded to sit in the waiting area. About 10 minutes later my name was called. I went to the back escorted by a dental hygienist. I was placed in a room. I noticed the screen was open and I witnessed my appointment was scheduled for 3:00p.m. to 3:20p.m. and another patient with the same dentist scheduled for 3:00 p.m. as well but, their time block was longer than mines. I sit for about 25 minutes in the room. I noticed the dentist haven't came at this point I've been in the facility about 40 minutes all together. I ONLY needed a consultation for a tongue tie. If I'm not mistaken a patient is allotted grace time. However, I wasn't and that alone is why I won't do business with this place again. I walked back to the front and told the receptionist you can cancel my appointment. I don't need to reschedule. Their business etiquette is TRASH!
CWoods101 · 1 out of 5 stars · 4 months ago
This establishment is very deceptive with their wording and billing tactics. Went for a consultation that I was told I wouldn't have to pay for, only to be billed 2 weeks later for it. They said they don't do consultations, only exams. I vividly remember one of the employees saying that and I clarified several times to be sure. Highly recommend AVOIDING them at all costs.
NEWMidgetMAN Gaming · 5 out of 5 stars · a year ago
Dr. Carlisle is one of the best in the field. I got an implant done over the course of months and this man was absolutely wonderful and was painless and easy. Will always choose him for any advanced dental or cleanings again. The staff is also the friendliest around. :)
Rambln Arkanzn · 1 out of 5 stars · 11 months ago
Was given no support after surgery, was asked why I thought I needed pain meds after multiple extractions and a rescaling procedure. Definitely not going back
Chris Browning · 5 out of 5 stars · 5 years ago
I can’t say enough good things about Dr Carlisle and his staff. They are all very kind, helpful and friendly from the front desk on up. Lacey, the hygienist that took care of me, was amazing and made sure I was comfortable. Melanie who assisted Dr Carlisle during the surgery was wonderful also. Dr Carlisle made sure there was no pain and that I was comfortable. He also was friendly and went out of his way to make me feel at ease. This a great place and great group of people that make going to the dentist a pleasant enjoyable experience. I highly recommend.
Reviews provided by Google.
About Pinnacle Periodontics & Dental Implant Center
Pinnacle Periodontics & Dental Implant Center is a periodontal specialty practice located at 1225 Breckenridge Drive, Suite 210 in Little Rock, Arkansas. The office focuses on the health of the gums and the bone that supports your teeth, and on replacing missing teeth with dental implants. Services listed on the practice's website include single dental implants, full mouth dental implants, implant supported overdentures, the All-on-4 full arch treatment, bone grafting procedures such as ridge augmentation, sinus augmentation, and socket preservation, gum grafting, gum disease treatments including scaling and root planing, laser gum therapy, and the Pinhole Surgical Technique for receding gums. The practice also offers anesthesia options for patient comfort during surgical procedures.
The practice serves patients from Little Rock and surrounding Central Arkansas communities, including North Little Rock, Sherwood, Jacksonville, Cabot, Searcy, Maumelle, Conway, Bryant, Benton, Hot Springs, and Pine Bluff. Two periodontists, dentists with advanced specialty training in gum health and dental implants, care for patients here, which can be reassuring if you need complex implant or gum treatment. The team describes its mission as helping patients live healthier lives in a caring, nurturing environment. Office hours are Tuesday through Friday from 8:00 AM to 5:00 PM, and new patients can register and schedule a consultation by calling the office at 501-225-4644.
Meet the Doctors
Pinnacle Periodontics & Dental Implant Center is led by two periodontists. Matthew D. Carlisle, DDS, MS earned his dental degree from the University of Tennessee in Memphis and completed his periodontal residency at the University of Iowa, where he received training in implant therapy, intravenous sedation, and periodontal surgery, along with his periodontal specialty certificate and a master's degree in oral science. He took ownership of the Little Rock practice in 2012 and is a member of the American Academy of Periodontology, the American Dental Association, and the Arkansas State Dental Association. Marny L. Lemons-Prince, DDS earned her dental degree from the University of Tennessee in Memphis and completed her periodontal residency at LSU Health New Orleans in 2000. She joined Dr. Carlisle at the practice in 2016 and is a member of the Arkansas State Dental Association.
