Location: West Des Moines, IA, 1089 Jordan Creek Pkwy 50266
Phone: (515) 224-5999
Website: https://www.dmsmiles.com/
4.6 out of 5 stars based on 531 reviews on Google.
Jayde Witte · 5 out of 5 stars · 3 months ago
That Lacey has the hands of an angel. Manages to do an entire cleaning without spraying me in the face or getting toothpaste everywhere, bless her heart. The tall guy was ok. Boy that front desk was just the best, can’t remember her name for the life of me. Jane? Jayde? Erin? 10/10 team there.
Candy Elsbury · 5 out of 5 stars · a month ago
My daughter has been my dental hygienist for the past 20 years and has decided to stay at home with her kiddos, therefore I needed to try a new hygienist. I was pretty apprehensive and thought I’ll make the 2 hour drive , have one last appointment then find someone in my. Lacy was my hygienist . She was amazing!!! She was knowledgeable, gentle, informative and thorough. The best part was that I felt like I was sitting there with my daughter. Lacy exceeded my expectations. I’ll definitely be making the two hour drive. Lacy, you’re my new hygienist and I couldn’t be more pleased. I am not one to leave reviews, but I felt my experience was note worthy.
Amber Staton · 1 out of 5 stars · 4 months ago
Update: They removed my attachments. The care staff was great. The office side is where my issue lies. I had a very frustrating experience with my orthodontic treatment here. I paid in full for an unlimited Invisalign-style plan, but my case was later closed without my knowledge. I was told at my last visit to finish my current trays and that they would order more or remove the attachments afterward. Now I am being told I must pay additional fees just to have the orthodontic attachments removed and to receive retainers, which I believed were included in my original treatment plan. After being in trays for several years and going through multiple refinements, this has been extremely disappointing and stressful. Communication has been poor, and I do not feel my treatment was handled professionally or with clear expectations. I would encourage others to get everything in writing and ask detailed questions about what happens at the end of treatment.
Strawberry fields · 1 out of 5 stars · 5 months ago
I have been going to Plaza Dentist for years despite the turnover. I recently received a paper in the mail saying I can no longer be a patient without any explanation. I have always paid up front for every visit which has never been cheap. They no longer accept Delta Delta so you must pay upfront. Lacey has always been my hygienist and she is great! However when I was supposed to have a cap put on and my blood pressure went way high after the meds they gave me. The DR wanted me to try and do the procedure with a high bp and I refused and went to the ER instead. So maybe that is why. Regardless I am always going to look out for my own safety and you think that is what they would want also..So if that is the case. I am glad I am no longer a patient. If this is how they are treating people, I dont see how they will stay in business for long!
Jo Jordan · 5 out of 5 stars · a month ago
Had an unexpected tooth ache which escalated over night. Called the minute they opened and They graciously got me Rignt in! From start to finish the team went above and beyond. Thank you for putting me at ease and taking such remarkable care! Would not go anywhere else highly recommend!!!
Reviews provided by Google.
Plaza Dental Group is a general dentistry practice now located in Urbandale, Iowa, serving patients from West Des Moines, Waukee, Clive, and the greater Des Moines area. The practice offers a wide range of services, including dental implants and all on x implants, alongside cleanings, cosmetic dentistry, clear aligners, and other general dental care. For patients considering dental implants, the office presents this as one of several ways it helps replace missing teeth and rebuild smiles.
The practice describes itself as a judgment-free, patient-first office that aims to make visits comfortable, especially for patients who feel anxious about dental care. It also identifies as a green dental office committed to reducing its environmental impact. Patients considering dental implants can also use the practice for a second opinion on an existing treatment plan or diagnosis.
The practice's clinical team includes Dr. Debbie Dietrich, who earned her Doctorate of Dental Surgery from the University of Iowa College of Dentistry in 2011 and has a background in both cosmetic and implant dentistry. She previously worked as an associate dentist in Iowa, practiced in Chicago, and worked with a cosmetic dentist in San Diego before returning to Iowa. The website also references a 'Meet The Doctors' section suggesting more than one dentist may be part of the practice, though only Dr. Dietrich is named with credentials on the site.
