Prestige Oral & Facial Surgery Center Reviews
4.7 out of 5 stars based on 389 reviews on Google.
Kara Hampton · 5 out of 5 stars · 4 months ago
Dr. Guillen and his staff are truly AMAZING!!! I came in today to have two teeth pulled in the back. They were all super kind, informative and attentive! I was in and out of there so fast, they were not over booked like a lot of places can be.
After the surgery, in the afternoon, they called me to check on me. They asked if I had any questions and reminded me I had the Doctor’s cell number for after hours if anything comes up. DR. GUILLEN then called me after hours and checks on me! I told him I was doing great but thought I had a piece of tooth stuck in the hole and sent him a picture. He let me know it was most likely my jaw bone, assured me he took pictures after to be sure, and offered to schedule me to come in and take another picture if I would like.
I have never had a Dentist/Surgeon/Doctor and their staff make me feel so taken care of and actually cared for. My heart rate was 174 bpm when I first got there, I was scared! They are amazing!!! Just thought y’all should know, you’re in good hands!
Thank you Prestige Oral Surgery Center!! God bless you all!!
Rose Jauch · 5 out of 5 stars · 6 months ago
My daughter had her wisdom teeth removed. It went better than any of us could have expected! The staff was friendly and knowledgeable. The dr answered all of our questions. No one rushed us, great attitudes, nice and clean. I highly recommend.
E F · 5 out of 5 stars · 5 months ago
My son had some pretty hard days in and out of the dentist, er and promptcare. The moment he went into this facility we knew he would be and was taken care of. Wonderful facility and understanding staff. It makes a difference when when people genuinely care and like their jobs. I will and already told others of this facility. Thank you!
Alycia Almager · 5 out of 5 stars · 6 months ago
I have been putting off my wisdom teeth for awhile due to being very nervous about the procedure. Well I did my procedure today and I must say Dr guillen and his team are awesome. From the scheduling, to the staff and the surgery itself went smoothly and I am recovering well. Thank you to Dr guillen and his amazing staff !
Melissa Ramirez · 1 out of 5 stars · a month ago
This place is horrible. We have been in the waiting room for an hour and a half and still have not been called. We register on line before we get her specifically so there won't be any delays but people just don't do their jobs right anymore. And I ask the receptionist how much longer and she says we're next so we wait longer and they still call someone else. Ugh hello! Did you just lie to my face! Really bad service! Never again!
Reviews provided by Google.
About Prestige Oral & Facial Surgery Center
Prestige Oral & Facial Surgery Center is an oral and maxillofacial surgery practice located at 5925 Cromo Drive, Suite B, in the Cromo/Mesa Hills area of El Paso, Texas. The practice focuses on surgical dental care, including tooth extractions, wisdom tooth removal, and dental implant placement, with a particular emphasis on All-on-4 and full-arch implant treatment for patients who are missing most or all of their teeth. Patients considering implants can expect a consultation to review their bone health and treatment options before any surgery is scheduled.
The practice is led by Dr. Gerardo Guillen-Rivera, an oral and maxillofacial surgeon who has practiced in the El Paso area for over two decades. The office offers financing options and works with a range of dental insurance plans to help make implant and extraction care more accessible. For patients in the El Paso area who need a surgical specialist for complex extractions, sedation, or full-mouth tooth replacement, Prestige Oral & Facial Surgery Center provides a dedicated surgical setting separate from a general dental office.
