Pure Dental Health

Chelsey Cane · 5 out of 5 stars · 7 months ago

Natalie was the best hygienist I’ve ever had! She was knowledgeable and made me feel very comfortable. I have always been anxious during cleanings but she walked me through every step. She is also very thorough, as I’ve never had a cancer screening done before. Highly recommend for those that are anxious.

n bruce · 2 out of 5 stars · 3 months ago

Something very wrong has happened with this practice. My last 3 appointments have been cancelled with no reason. My first 2 visits were great, but its been impossible to get back in. Ive booked appointments and they cancel the week before after I've waited over a month for these visits.

Jax Living · 1 out of 5 stars · 5 months ago

I had a very disappointing experience with this dentist. I spent over $15,000 on extensive dental work and am still not satisfied with the results. In fact, I dislike my teeth so much now that I don't even smile in photos anymore. What's most frustrating is that Dr. Scott never even saw my final results.The day of the procedure I was under sedation for over four hours, and when I woke up, Dr. Scott had already left for the day. That alone raised serious concerns for me. I was told he "specializes" in implants, which makes it even more confusing why he would agree to do such extensive work with outcomes like this. Communication has also been a major issue-they do not return phone calls or text messages. Additionally, I was charged for night guards that I never received, which is unacceptable. Another concern: there was a dog freely walking around the office during visits, which felt unprofessional in a medical setting. Overall, I regret choosing this practice and would strongly recommend going somewhere else.

Donise “Deejay” · 1 out of 5 stars · 4 months ago

Glad he lost his license. He is very rude. Now I see why my mouth is messed up, because you had unqualified people doing work they shouldn't have been doing. I paid for everything in advance and only got half my money back. I got tied of going back and forth with billing. This practice is way outta pocket and I hope he never practice in Ga ever again. Don't try to apologize cause you should have 2yrs ago....now run me my money...

Bishop Foreman · 1 out of 5 stars · 7 months ago

Extremely disappointing experience, driven by both improper billing practices and poor customer service. I have been dealing with a disputed balance that the office has repeatedly failed to properly explain or substantiate. After submitting a formal written dispute and requesting a zero-balance statement, my correspondence was ignored. Instead of addressing the dispute, I later received another invoice asserting the same charge—revised again—without any supporting documentation, itemization, or explanation. No dates of service were provided. No itemized billing. No clinical or treatment records. No proof of authorization. There has been no clear explanation of how the alleged balance was calculated. Even more concerning, their own written agreement requires prior notice and authorization before certain charges can be applied, and that notice was never provided. Compounding the issue was the poor customer service throughout this process. Communication was dismissive and unresponsive, concerns were not taken seriously, and repeated attempts to resolve the matter professionally were met with indifference rather than accountability or transparency. This experience reflects disorganized billing, lack of follow-through, and a disregard for patient concerns. I strongly encourage anyone considering this office to closely review their statements and be prepared to advocate for themselves. Based on my experience, I cannot recommend Pure Dental Health – Buckhead.