River Valley Oral and Maxillofacial Surgery Reviews
3.6 out of 5 stars based on 25 reviews on Google.
Priscilla · 1 out of 5 stars · 3 months ago
My son needs his tooth extracted and he is in pain. I offered to pay out of pocket, explained multiple times that we don’t have insurance, and the office refused service anyway. When I asked for help, the response was, ‘there’s nothing I can do, have a good day.’ It’s remarkable how a place that’s supposed to care for patients can make someone feel like they’re asking for the impossible. Truly impressive.”
Alexis Skiles · 5 out of 5 stars · 6 months ago
Every single time I’ve came here it’s been nothing short of an amazing experience. Last year I had my wisdom teeth out and a molar and I was SO AFRAID, I have dental trauma and Dr. Lutchka took such amazing care of me and made me feel at ease. He’s amazing. Yesterday, I had to have a fractured tooth removed as an emergency and they got me right in and I had the same exact experience with Dr. Thatcher. This place is seriously 100/10 for me. Everyone is so nice and respectful. They don’t make you feel stupid for being scared. They’re also quick and make it so simple! Last year I got dry sockets and they weren’t quick to judge or anything and just want to help! I absolutely love this place! ❤️
Julie Vickrey · 1 out of 5 stars · 5 months ago
My husband was referred by his regular dentist for 2 extractions. Appointment was scheduled (or so we thought) for 1:15. My husband suspended taking his blood thinner meds 2 days prior to procedure as instructed. Did not receive a reminder call or text the day before. We called the morning of the procedure and he was not scheduled for that day (or any other day). Also they said the imaginary 1:15 time would not have worked as the extractions must be done in the morning. So he is done there never having set foot in the door. How unorganized can u get? I am really unhappy with the fact that he suspended necessary meds for nothing when he really needs them. He will have the extractions done elsewhere. Thank God.
Crystal Tammerino · 5 out of 5 stars · 7 months ago
The best oral surgeon I've ever been to at 44 years of age! I have major anxiety and needed put under for a couple extractions. Dr. Thatcher was amazing! Along with ALL of his staff, forgive me, but I only remember one name, Frankie.. She was so helpful and kind after the surgery, but EVERYONE was pleasant and wonderful!! I will definitely be back if need be! Thank you for making such an unpleasant thing, very pleasant and bareable!
Rachael T. · 5 out of 5 stars · 4 months ago
My son had his wisdom teeth removed today- staff was extremely pleasant and the Dr was very kind. Would highly recommend!
Reviews provided by Google.
About River Valley Oral and Maxillofacial Surgery
River Valley Oral and Maxillofacial Surgery is an oral surgery practice located at 930 16th Avenue in Moline, Illinois. The practice offers a full scope of oral and maxillofacial surgery, including a full range of dental implant and bone grafting procedures, wisdom tooth removal, tooth extractions, jaw surgery, pre-prosthetic surgery, treatment of impacted canines, and diagnosis and treatment of oral pathology. Its implant services cover replacing missing teeth, solutions for patients missing all upper or lower teeth, bar attachment dentures, bone grafting for implants, and guidance on the cost of dental implants and care after implant placement.
The practice explains that procedures can be performed awake or asleep depending on a patient's health status, with several anesthesia options available in its office setting. The office also offers 3D imaging and provides urgent extraction appointments during set morning hours. Office hours are 8:00am to 4:30pm Monday through Thursday and 8:00am to 12:00pm on Friday, with follow-up appointments available at 7:30am. Patients can preregister online before their visit, and the practice accepts referrals from other dentists. Consultations can be scheduled by calling (309) 797-1770.
Meet the Doctors
The practice's website names Craig Thatcher, DDS, as its oral surgeon. Dr. Thatcher was raised in Moline, earned his Doctor of Dental Surgery degree from the University of Iowa in 1994, and completed his oral and maxillofacial surgery residency at the University of Minnesota in 1998. He has practiced at River Valley Oral and Maxillofacial Surgery since 1998 and is board certified by the American Board of Oral and Maxillofacial Surgery. His work covers a full scope of oral and maxillofacial surgery, from tooth extractions and biopsies to dental implant and bone grafting procedures, and he is a member of the American Association of Oral and Maxillofacial Surgeons, the Illinois Society of Oral and Maxillofacial Surgery, the American Dental Association, the Illinois State Dental Society, and the Rock Island District Dental Society.