Riverwoods Oral & Maxillofacial Surgery Reviews
4.9 out of 5 stars based on 484 reviews on Google.
LiYin Liu · 1 out of 5 stars · 4 months ago
My son had his wisdom teeth removed at this practice by Dr. Jenkins. Before the procedure, I clearly informed Dr. Jenkins and his assistant that I wanted to be brought back into the room before my son woke up from sedation. I explained that I had heard patients often say funny or disoriented things during emergence from anesthesia and wanted to be present for that personal moment as his parent.
They agreed to notify me. However, when staff finally came to get me, my son was already fully awake and had been moved to another room. The assistant stated they “have to move patients to another room right after the procedure” and added that my son “didn’t say anything funny.” I was deeply disappointed. As a parent, this was a once-in-a-lifetime moment I had specifically requested. It is not the staff’s role to decide what is or isn’t meaningful to our family.
This experience disregarded basic patient and family rights to participate in care and be present during key recovery moments, especially after sedation. We were not given even a few minutes to accommodate a reasonable, pre-communicated request. Instead, the focus appeared to be on quickly moving patients through rather than providing patient-centered care.
Wisdom teeth removal is an expensive procedure, and families expect better respect for their rights and wishes. I will not recommend this practice to others.
Live Life · 5 out of 5 stars · 3 months ago
This is the place to go! As soon as you walk in, you can feel the professionalism. The front desk is very knowledgeable and understanding. Doctor jenkins is out of this world freaking awesome! You just feel really well taken care of here. I don't even know how to describe how organized this office feels. You will have to see for yourself.
Braydon Simmons · 5 out of 5 stars · a month ago
Great experience! Amazing people. Just got surgery this morning removing 3 teeth. Best part of all was coming home and receiving a call from the doctor as a friendly checkup. The best terrible procedure. Everything went great.
Laura Jenson · 4 out of 5 stars · 3 months ago
Dr. Sloan was amazing! He explained everything clearly and simply and made sure we knew exactly what would be happening. He was friendly, kind, and non-judgmental, and made us feel very welcome. The staff helping in the room made us feel comfortable and were good at making sure we had everything we needed and understood the directions for going home. Dr. Sloan even called himself twice to check on the patient. The only reason I did 4 stars not 5 is issues with the reception/billing/appintments etc. but Dr. Sloan told me he has already brought my concerns to them and will be implementing changes.
Jess · 4 out of 5 stars · a month ago
We went for wisdom tooth removal and the process from booking the appointment to leaving the office after the procedure was super pleasant and easy. The staff was great. The office was beautiful. I would absolutely recommend to anyone.
Reviews provided by Google.
About Riverwoods Oral & Maxillofacial Surgery
Riverwoods Oral & Maxillofacial Surgery is a private oral surgery practice located at River Park Medical Plaza in Provo, Utah, serving patients throughout Utah County including Provo, Orem, Pleasant Grove, and Springville. The practice offers dental implant solutions, including single tooth replacement, All-on-4 and All-on-6 full arch treatment, and bone grafting when needed. Implant placement and restoration are handled in-house, from surgical placement to the final restoration.
Patients considering dental implants can expect titanium implant placement, bone grafting if needed, and options ranging from a single tooth to a full arch, along with immediate load options and a long-term warranty on implants. The practice accepts most insurance plans and has Spanish-speaking staff available. With a 4.9 star rating from more than 450 Google reviews, patients have described the office as thorough in explaining procedures and after-care, and attentive throughout the surgical experience.
Meet the Doctors
Care at Riverwoods Oral & Maxillofacial Surgery is provided by Dr. Maurice Jenkins, D.D.S., M.D. and Dr. Chad Sloan, D.D.S., M.D. Dr. Jenkins is a Utah native who graduated magna cum laude from Creighton University Dental School and served as Chief Resident at the University of Nebraska Medical Center, with training in the full scope of oral and maxillofacial surgery. Dr. Sloan, also a Utah native from Lehi, is a BYU Crocker Innovation Fellow, a published researcher in TMJ reconstruction, and is bilingual in English and Spanish. Both surgeons hold dual D.D.S. and M.D. degrees and completed hospital-based residency training covering implantology among other areas of oral and maxillofacial surgery.
