Roc Perio & Implants Reviews
4.9 out of 5 stars based on 530 reviews on Google.
M Bott · 5 out of 5 stars · 4 months ago
I recently completed my final follow-up from a tooth implant procedure in 2024. The service and care from Dr. Ke Shang and her team was outstanding. Dr. Shang is caring and attentive , listens to the patient and communicates every step of the way. With her knowledge, skills and compassion, the entire process went smoothly with no pain or discomfort. I never had to wait long for an appointment , but also never felt rushed during my time with the doctor. All of the care team members from dental assistants to the receptionists, were friendly and respectful. I would highly recommend Roc Perio & Implants for periodontal needs.
Holly Judge · 5 out of 5 stars · 5 months ago
I have great apprehension when it comes to dental work. My experience at ROC Perio put that completely to rest! It was impeccable!! From the moment I set up my appointment, came for my consultation, had my procedure done and went for f/u visit I felt 100% comfortable and confident. Every single staff member was kind, patient , helpful, professional and knowledgeable. I am beyond pleased with my results. I would not hesitate to go back or refer friends or family members. Thank you Dr. Shang and ROC Perio for helping me overcome my anxiety and providing me with such highly skilled compassionate care.
Amanda Cohen · 5 out of 5 stars · 5 months ago
Dr. Ke Shang did an absolutely beautiful job with my gum graft. I simply couldn’t be happier with the results. I’ve had poor experiences with periodontal work in the past, but Dr. Ke Shang absolutely blew me away with her expertise! All of the staff at ROC Perio and Implants are wonderful, will definitely be returning.
Tracy Nhek · 5 out of 5 stars · a month ago
I received pinhole surgery here several weeks ago due to gum recession and I could not have asked for a better experience all the way through to the follow-up appointments. Dr. L and her staff are incredibly thorough, knowledgeable , compassionate, and take the time to answer all of your questions. The actual surgery itself did not take long and it went very smooth from beginning to end with very minimal pain. My gums look so much better and healthier in the surgical area and I am very pleased with the results!
Joshua Hair · 5 out of 5 stars · 5 months ago
I just finished several months of work by Dr. Shang and my general dentist to address damage to my front teeth after an accident left several chipped and damaged. One needed an implant. The outcome was beyond what I had hoped for both in aesthetics and how the whole process went.
Over several visits to the office in Brighton over the course of many months, I have consistently been impressed by their communication, whether it’s asking to move your appointment a half hour earlier the next week or on pre-op instructions. They coordinated flawlessly with my general dentist’s office on a plan that needed to work sequentially and it went off without a hitch. I know that this involved communication I was unaware of, and that’s my point. They take care of it.
Besides being well credentialed, Dr. Shang is very kind, approachable, and clearly sets expectations appropriately. Her competence speaks for itself in both my current smile and many other glowing reviews on here, besides why my dentist referred me to her practice in the first place.
For this level of dental work, their pricing is in line with if not better than others in town. My take is, they excel at all the small things that make the difference in your experience as a patient when it adds up.
I’m not alone in having a great outcome here. Bravo to ROC Perio, and that includes all staff. This was not a particularly pleasant process, but everything you guys could control made it great overall.
Thank you.
Reviews provided by Google.
About Roc Perio & Implants
Roc Perio & Implants is a periodontal specialty practice in Rochester, NY, offering dental implant solutions including All-on-4 and full-arch treatment. The practice describes itself as women-owned and staffed by board-certified periodontists who also teach at the Eastman Institute for Oral Health at the University of Rochester. Along with implant placement, the office provides bone regeneration, sinus grafting, and periodontal disease treatment, so patients considering implants can have related gum and bone health issues addressed by the same team.
Before any implant treatment begins, the team walks patients through a step by step plan and discusses options with them and, when applicable, with their referring dentist. The practice also coordinates directly with a patient's general dentist or other specialists to gather records, aiming to make the implant process feel organized rather than overwhelming. For patients who feel anxious about surgery, the office offers sedation choices, including nitrous oxide, oral sedation, and IV sedation, to help make treatment more comfortable.
Meet the Doctors
The practice's clinical team includes Ke Shang, DMD, FRCDC; Roxanne Lowenguth, DDS, MS; Stephen Phillips, DMD; Leah Baldinger, DDS; and James Infantino, DDS, FADI (retired). Dr. Shang is a double board certified periodontist in the US and Canada who completed specialty training in periodontics and implant surgery at the Eastman Institute for Oral Health. Dr. Lowenguth has practiced periodontics and implant surgery in Rochester since 1989 and has presented implantology research in national forums. Dr. Phillips and Dr. Baldinger both completed periodontics residencies at the Eastman Institute for Oral Health and offer dental implant placement along with other periodontal services, while Dr. Infantino practiced periodontics and implant dentistry in Rochester for over 40 years before retiring.
