Location: Livermore, CA, 999 East Stanley Boulevard #Ste C 94550
Phone: (925) 258-8450
Website: https://www.rootsandgums.com/?utm_source=google.com&utm_medium=business+profile&utm_campaign=
4.9 out of 5 stars based on 181 reviews on Google.
Cossette Sun · 4 out of 5 stars · 3 months ago
Dr Santiago was 20 minutes late for the appointment while we unable to find the entrance to the building. Luckily the receptionist was helpful in directing us. The periodontal check was satisfactory. He explained throughly offering several good options. Staff members were friendly.
Fayaz Hamidi · 2 out of 5 stars · 2 months ago
I went to this office for a dental implant with Dr. Steve. During my first visit, no fees were ever discussed — I was simply told to come back in a week to get a temporary flipper and that the implant would be done in a few months. When I returned, I was shocked to learn the flipper cost over $1,000, and after insurance and a discount, I had to pay $365 out-of-pocket. I asked for a written breakdown of the upcoming procedure costs, but it was never provided. Later, after losing the flipper, I was told I would have to pay full price for a replacement. There was a complete lack of transparency about pricing, which is unacceptable for major procedures like implants.
Ross Stone · 5 out of 5 stars · 4 months ago
The staff was very friendly and profesional Dr. Tsang was great. He explained to me what he was going to do. He made sure the area was numb before he started .There was no pain during the procedure.
Jeanne Landingham · 5 out of 5 stars · 7 months ago
My experience was very good. The hygienist explained everything she did and helped me find problems with my teeth and how to fix them. I definitely recommend Roots and Gums.
Derek Greenberg · 5 out of 5 stars · 9 months ago
Everything about this office was top-notch. It begins with a world-class automated messaging system to remind me about appointments. The location at E. Stanley Blvd, Livermore was easy to find and there was plenty of parking in their lot. The office staff was super friendly and helpful, going out of their way to help me save money by finding the best way to handle the billing with my dental insurance. I spent my time in the waiting area playing fetch with their cute puppy, rescued from abandonment, who was so full of love, joy, and snuggles it made me forget about the upcoming dental appointment! Harley Willam, DMD, was wonderful. She diagnosed my periodontal issue quickly and worked out practical solutions, all with clear communications supplemented by visual aides so I could understand the problems and the proposed solutions.
Reviews provided by Google.
Roots & Gums Of The Tri-Valley, located in Livermore, California, is a specialty practice focused on endodontics and periodontics that also provides dental implant treatment, including options for replacing all upper or lower teeth. The practice offers services such as implant placement, bone grafting for implants, sinus augmentation, and treatment for peri-implantitis, giving patients a range of options when a tooth cannot be saved or needs to be replaced.
For patients considering dental implants, the practice describes implant treatment as a helpful option for replacing missing teeth and offers a no-obligation implant consultation to discuss whether it is the right choice. The team also works with different types of bone grafting materials, including the patient's own bone, donor bone, and synthetic substitutes, selecting the option that best fits each patient's needs before implant placement.
The practice's clinical team includes Dr. Evan Santiago, DDS, MSD (Board certified Periodontist), Dr. Steven Williams, DMD (Endodontist), Dr. Harley Williams, DMD (Periodontist), Dr. Edwin Tsang, DMD, MSD (Board certified Periodontist), Dr. Christina Cho (Board-Eligible Endodontist), and Dr. Amro Elkhatieb (Board Certified Endodontist). The website notes that Dr. Steven Williams or Dr. Harley Williams will determine the appropriate bone graft material for a patient's implant treatment.
