Santa Ana Dental Group

Mohammad Almuhana · 5 out of 5 stars · 3 months ago

I usually criticize and only compliment those who truly deserve it. This place is genuinely amazing. Starting with the receptionist who answered my call, she was very understanding of my budget and my high quality expectations. She took the time to simplify everything and confidently explained the quality of the doctors and the work they provide, as well as how “reasonable” their rates are, by telling me that she totally understands my concerns. Unlike the other two places I called, where they immediately asked for my insurance information and pushed for an appointment without giving me any general guidance, this place was different. I was able to get an appointment the very next day. When I arrived, I was welcomed and called in for X rays, and I was pleasantly surprised to meet the same person I had spoken with on the phone. She recognized me and was very welcoming. After that, I was introduced to Sonia, the assistant or office manager, who did an amazing job explaining my coverage and advising me on what to do before and after seeing my doctor. I was surprised to learn that they truly have reasonable rates, and they genuinely wanted to make sure I could get as much treatment as possible within my budget: including implants, deep cleaning, braces, and more. The doctor was very kind, and I could tell she truly cares. She took her time, answered all my questions, and even asked me to share a little about myself, which I really appreciated the human touch, unlike most of the for profit businesses these days. Honestly, I never expected to find a place like this here in OC! I highly recommend them and will keep you all posted on my progress in the coming weeks and months.

Kay Tran · 4 out of 5 stars · 3 months ago

The ladies at the front desk seem like they can't be bothered.. BUT The rest of the staff are very sweet and amazing, they seem genuine. All the techs, assistants and docs are very kind. They treat the kids with great care. This is why I'm willing to sit through traffic to see them.

Huong Vo · 5 out of 5 stars · 3 months ago

If I have to rate my overall experience then 5/5 stars. Everyone is super kind and professional, especially Dr. Cashman. My last interaction with the receptionist was 1/5 stars. One person/interaction didn’t ruin my overall image of the office.

Gecko McGraw · 5 out of 5 stars · 3 months ago

Doctor park, and her assistant Hang, time and time again have come in clutch for me, I have been a patient here for about ten years, they have taken out all my back teeth and I am currently in the process of getting an implant. Their sedation dentistry is top notch, affordable, and any time I have had the smallest complication they see me within a week and have made time for me if I need to be Sen sooner. Everyone here from my experience has a passion for dental work and don’t jack the prices. Thank you so much for giving me my smile back!

Brenda Itzel · 5 out of 5 stars · 3 months ago

I had to postpone my root canal due to my high risk pregnancy, after 8 months I was finally able to go back and Dr Nuygen was very understanding. I apologize for not being able to come in, and I was very nervous to come back in since the tooth ended up cracking more. She told me not to worry, the important thing was that I came back and getting the work done. She let me know in advance that since the tooth had a fracture, the whole tooth might need to come out, I told her that I understood and to do what had to be done. She ended up saving my tooth. She was very compassionate, and didn’t make me feel like I neglected my teeth. Most importantly she was very patient. With me and the assistant. I could tell that the assistant was new and she was taking him step by step on stuff he was stuck on. She would ask him if he knew what to do next and if he was stuck, she didn't seem frustrated or mad, but instead she walked him thru the process. Very appreciative of Dr. Nguyen