Sheng Ji, DDS, MD Oral & Maxillofacial Surgery Reviews
4.8 out of 5 stars based on 161 reviews on Google.
Kaitlyn Burns 路 5 out of 5 stars 路 7 months ago
Brought my grandmother in today for a tooth extraction, and she mentioned a few other teeth that were causing discomfort. Dr. Ji was incredibly accommodating and completed all three extractions in one visit, saving us a return trip. Given my grandmother鈥檚 complex health conditions, I greatly appreciated how thorough Dr. Ji was in reviewing her medical history and explaining potential risks. The front office staff were kind and efficient, and the ladies in the back were patient and attentive, especially considering my grandmother鈥檚 limited mobility. I highly recommend Dr. Ji and his team to anyone in need of an oral surgeon. Looking forward to visiting their new office!
Cyindy Luna 路 1 out of 5 stars 路 4 months ago
I was referred here by Dr. Collins at Integrity Dental, who is wonderful, and I was hoping to schedule an appointment with the oral surgeon, Dr. Sheng. Unfortunately, my experience with the front office was very disappointing.
The person who answered the phone (Galinda) was rude and made me feel uncomfortable from the start. She later called back and spoke to me in a demanding manner, asking that I email or text the referral (mind you, I had offered to send them over when I scheduled the appointment and she rudely told me she didn鈥檛 need them from me that she would call their office). Because of how the interaction felt, I told her I would need to cancel the appointment, and the call was ended abruptly.
I ultimately canceled because the experience left me feeling uneasy and disrespected. Front office interactions matter, especially in a healthcare setting, and this was not a good first impression.
Devon Paulson 路 1 out of 5 stars 路 4 months ago
Dr. Ji is very good if you need a cheap surgeon who wants to get in and get out, for something simple like a tooth extraction. If you need a more complicated procedure I would look somewhere else.
He performed a wisdom tooth removal that went ok but I had a lot of lingering pain so I went back for a follow up appointment. I had a lot of questions that Dr. Ji did not have the time or patience to answer, so his response was to send me a certified letter in the mail 2 months after that appointment saying that he was no longer going to perform my upcoming orthognathic surgery.
He did not attempt to reach out to me or to help me find another surgeon that could perform the surgery, which in my view constitutes patient abandonment.
Beware of this doctor if you are an informed patient, he does not like patients that ask a lot of questions and will get very defensive and upset if you question his answers. I remember in the appointment he said verbatim "well what do you want me to do about it?" He actually referred to my symptoms with "air quotes" - I have never felt that disrespected by a doctor.
Sierra Vega 路 5 out of 5 stars 路 9 months ago
Thank you guys I really appreciate everything you did for me today!! Totally hooked it up 馃ス馃ぉ
I never thought I would describe a dental experience as easy peasy before but my experience was just that and better!
I had gotten my wisdom teeth taken out two years ago by different surgeon outside of United States as an emergency.
I found Dr. Sheng Ji through my husband who recently got his wisdom teeth out at this location and he had a great experience. I was seriously shocked at how fast my husband healed and how responsive Dr. was post op with our questions.
So what brought me here is at my husbands check up I asked if Dr. Sheng could check on what I thought was a little left over stitch or something poking out from where my wisdom teeth were removed.
Dr. Sheng Ji was very busy that day and still took some time to check it out and get me booked to remove what was a little bone fragment making its way out.
Today at my appointment I was sooo nervous but the whole process was quick and easy! I was most nervous about the numbing shots but the pre numbing gel helped and I like how he talks to you during the shots it really took the focus off me being nervous! His assistant who I wish I asked her name is so nice she gives such a comforting feeling as well.
Seriously thank you guys again for today鈥檚 service, if for any reason we need dental surgery this is where we will be going and sending all our friends / family!
Omar M 路 5 out of 5 stars 路 10 months ago
Came here to get all 4 wisdom teeth out. Was nervous about getting it done. But being put full Anastasia and just waking up. Helped my nerves. Everyone was taking care of me very gentle. Made me feel calm and Great honest pricing. Awesome staff. And Mr. Ji is the G. The goat. my mouth after 7 days feels almost back to normal. Recovery was fast and when I had any doubt. He responded within the hour personally with a call. Would highly recommend.
Reviews provided by Google.
About Sheng Ji, DDS, MD Oral & Maxillofacial Surgery
Sheng Ji, DDS, MD Oral & Maxillofacial Surgery is an oral surgery practice at 5046 Sunrise Boulevard in Fair Oaks, California, serving patients from the greater Sacramento region, including nearby Citrus Heights. The practice focuses on coordinated solutions to complex dental problems, and dental implants are a core part of what it offers. The website describes single and multiple tooth implant placement, All-on-4 full-arch treatment, implant supported dentures, and care for failing implants through implant failure and salvage treatment. Supporting procedures such as bone grafting and sinus lifts are also available for patients who need to rebuild jawbone before implants can be placed.
Beyond implants, the office provides wisdom teeth removal, surgical tooth extractions, exposure and bracketing of impacted teeth, oral pathology, facial trauma care, corrective jaw surgery, TMJ therapy, lip and tongue tie treatment, facial cosmetic surgery, and emergency oral surgery. Several sedation options are offered, including nitrous oxide, IV sedation, and general anesthesia, and Dr. Ji works with each patient to choose the right approach. The practice states it is in-network with most major PPO dental insurance plans, including Delta Dental, Aetna, and Cigna, and offers low-interest payment plans through CareCredit. Dr. Ji works closely with a patient's general dentist so that the transition from implant surgery to the final crown, bridge, or denture is seamless.
Meet the Doctors
The practice is led by Dr. Sheng Ji, DDS, MD, a board certified oral and maxillofacial surgeon holding both dental and medical degrees. According to the practice website, Dr. Ji earned his Doctor of Dental Surgery degree from the University of California, San Francisco School of Dentistry in 2013, his medical degree from UT Southwestern School of Medicine in 2016, and completed a six-year residency in oral and maxillofacial surgery at UT Southwestern/Parkland in 2019. He is board certified by the American Board of Oral and Maxillofacial Surgery and is a member of the American Dental Association, California Dental Association, Sacramento District Dental Society, and American Association of Oral and Maxillofacial Surgeons. Dr. Ji grew up in Nanjing, China and Redding, California, and returned to Northern California to practice closer to family.
