Smile Design Boston

Air Lou · 5 out of 5 stars · 3 months ago

I can’t express enough how professional, seamless, and comfortable my experience was at Smile Design. The entire team is incredible—especially Dr. Hashem and Alessandra. They make you feel like you’ve known them for years. Their expertise and exceptional communication truly stand out. They take the time to carefully diagnose and assess any concerns you may have with your smile, while making sure you feel informed and comfortable throughout the process. Highly recommend this office to anyone looking for outstanding dental care and a team that genuinely cares about their patients.

Susan B. · 5 out of 5 stars · 2 months ago

I’ve had good dentists in the past, but Dr. Lo is truly exceptional. She brings a thoughtful, thorough, & skilled approach to dental care—taking the time to explain options & recommend solutions. I recently had decade-old crowns replaced, a procedure that required precision & the cosmetic artistry to color-match the new enamel to my existing teeth. From removing my old crowns & fitting the temporaries, to cementing the final crowns, the entire process went smoothly. I’m very happy with the final result! Beyond the excellent clinical care, the office setting is calm, pristine, pleasant, & made even better by a welcoming receptionist, Claire. I’d be remiss if I didn’t also mention my dental hygienist, Alessandra, for her excellent work.

Orlando Cruz · 5 out of 5 stars · 4 months ago

Dr.Hashem is exceptionally talented at his craft. The office is professional, the staff is attentive (thank you Claire!), and the fear of the dentist subsides when you see the care they place into their work. You aren’t supposed to cross your fingers when you go for an appointment. You’re supposed to cross your legs in the chair and leave with a smile. I did, and I’m sure you would too.

Lucy C · 5 out of 5 stars · 5 months ago

I visited Dr. Lo yesterday for a second opinion on a fractured tooth, and I had a wonderful experience. I had a very stressful morning because my first Uber driver left just as I walked out; I saw him moving and called out, but he refused to stop. I had to call another Uber driver, so I was 20 minutes late for my appointment. When I called the office, Claire at the front desk was so kind—she told me not to worry and to take it easy. Despite my being late, Dr. Lo still kindly saw me. She is very gentle and patient, which made me feel at ease immediately. She took the time to test my pulp twice to ensure the tooth was healthy and didn't need a root canal, which gave me great peace of mind. She even drew a diagram to explain exactly how my tooth had fractured and explained the treatment plan to me. I felt so comfortable with her expertise, kindness, and 'patient-first' approach that I booked my treatment appointment on the spot. I am looking forward to my next appointment. I highly recommend this office.

Deborah Lolai · 5 out of 5 stars · 8 months ago

Dr. Lo is the best dentist I have ever had. I have been to many dentists in NYC and the Boston area and she is by far the kindest, most considerate, and most skilled dentist ever. I've had to do a ton of dental work in the last two years and dental work is my worst nightmare in general. Dr. Lo has made it as easy as possible for me. It has always been a challenge to get me numb my whole life, and she always take the necessary time to ensure I am completely numb before beginning any work. In addition to being an incredibly skilled doctor, she is a delightful person and I always look forward to visiting her (never thought I would say that about going to the dentist). I am so grateful to have found this practice via several recommenders. My whole family now sees her.