South Bend Family Dental Care Reviews
4.8 out of 5 stars based on 523 reviews on Google.
Sevda Arslan · 1 out of 5 stars · 5 months ago
I had an extremely disappointing and painful experience at this dental office, and I feel obligated to warn others.
I originally went in without any tooth pain and was told that I needed five new fillings. Trusting their judgment, I agreed. Two fillings were done on 12/11/2025, and the numbing was excessive—I remained numb for many hours afterward and had jaw pain that lasted several days.
When I returned on 12/15/2025 for the remaining three fillings, I specifically told the dentist about the prolonged numbness from the previous visit. I was assured that I would be “numbed less this time.” Unfortunately, the opposite happened. The numbing was even worse—I could barely speak, and the numbness lasted over six hours again.
Since those last three fillings, I have been unable to chew on the left side, and I’ve been experiencing ongoing pain and headaches. I am now in significantly worse condition than when I first walked in.
What makes this situation completely unacceptable is the lack of care afterward. I called the office the same day at 3:40 PM to report the pain and was told someone would call me back. No one did. I had to call again the next morning, only to be told they could not fit me in and that I would have to wait two additional days to be seen—while I am in pain.
I also have a newborn, so it is not realistic or reasonable to expect me to come in “any time” with no urgency shown on their part.
It is unacceptable that I am in more pain now than before receiving treatment, and it is deeply concerning that the provider and office staff appear indifferent once complications arose. I have lost confidence that they will properly fix the issues they caused.
I do not recommend this dental office to anyone. I truly wish I had sought care elsewhere, and I strongly encourage others to do the same.
Shannon Quin Gray · 5 out of 5 stars · 7 months ago
South Bend Family Dental Care is the most supportive and kind dental office I have ever received care from. Their entire staff is professional yet personable and my dentist is calm, gentle and highly knowledgeable in all she does. They offer a full array of services. My entire family goes here and for good reason. You’ll be in really good hands here, too!
Kevin Paluszewski · 5 out of 5 stars · 3 months ago
dr. Roberts and her staff at South Bend dentistry are very friendly professional and really truly care about us as patients to help make us feel better and have a better smile
Amber Holmes · 5 out of 5 stars · 4 months ago
I absolutely LOVE this office. From the front desk, to scheduling, to the hygienist, to the dental assistants, to Dr. Roberts herself, everything and everyone is A++++. Such a gem.
Lauren Young · 1 out of 5 stars · 6 months ago
DON'T GO HERE. This place is highly unprofessional. They always cancel my appointments last minute without an excuse and then don't have openings to fix their mistake, preventing me from keeping up with oral hygiene recommendations THAT THEY RECOMMEND
Reviews provided by Google.
About South Bend Family Dental Care
South Bend Family Dental Care, located on North Ironwood Drive in South Bend, Indiana, provides dental implant solutions, including All-on-4 and full-arch treatment, as part of its broader family dental services. For patients considering implants, this means the practice can address tooth replacement needs alongside general and preventive dental care in one office.
The practice describes itself as focused on personalized care and helping patients work toward the smile they want. Patients exploring implant options can expect the same team-based approach used across the practice's other services, with the option to discuss treatment details and next steps directly with the office.
