Southcoast Oral Surgery Associates Reviews
3.6 out of 5 stars based on 45 reviews on Google.
Natalya Dawson · 5 out of 5 stars · 4 months ago
My 7 year old daughter came here twice on two separate occasions for extractions. She first saw Dr. Reid who was able to remove her tooth with just the numbing medicine and did great. She then saw Dr. Green who again was able to remove her tooth. She did great both times and both experiences has not altered her view of the dentist in anyway. Highly recommend for children.
Elyse Creeden · 1 out of 5 stars · a month ago
Leaving one star due to the Surgeon themselves were great. However, the office staff that you deal with prior to the appointment and after the appointment are all miserable and appear to not want to answer any questions or provide customer service. It is disheartening how inconvenient they make you feel. I waited TWO months after my daughter’s procedure to follow up on a billing question due to an EOB that was received with no additional information that also advises you to call the provider for information. They also illegally charge you full rate of services so they don’t have to chase you after for payment or set up payment plan for services rendered which I later found out is not allowed to charge more than EOB. Not to mention, all of our billing info and insurance info was wrong and updated multiple times prior to the appointment and verified but yet bills are sent to the wrong addresses, my sister received confirmation calls for appointments and garauntor was listed as non-policy holder for insurance. The office can do better and especially be more polite when called. There was no yelling or agitation when called, I was just hoping to get a status update and a bit of clarity. It’s unfortunate experience and beyond frustrating.
Michelle Ouellette · 5 out of 5 stars · 9 months ago
I can’t recommend the OSA Oral Southcoast Surgery in New Bedford enough. They got me in quickly for an emergency extraction and were incredibly compassionate and sensitive to my dental anxiety. Dr. Green took the time to explain everything clearly, which helped ease my fears. Misha, the dental assistant, went above and beyond, she made me feel calm and even held my hand during the procedure.
Both Dr. Green] and Misha were professional yet deeply compassionate. What could have been a very traumatic and emotional experience was handled with such care that I left feeling supported, not shaken. I’m truly grateful for the way they turned a difficult situation into a manageable and even positive one.
Ian Lewis · 1 out of 5 stars · 6 months ago
My extremely nervous and scared son, who needed several extractions went to see Dr Reid. Besides being in a foul mood, Dr. Reid started explaining to my son exactly what he was going to do to him which frightened him more until the point Dr Reid refused to continue with the procedure sighting safety reasons. My wife tried to stop him from explaining the procedure, but Dr Reid was righteous in his godly doctor manner that his patient (11 years old) had a right to know. As parents, we decide what he knows. Dr Reid has no business working on children and obviously doesn't understand fears they might have about getting needles and teeth removed from their head. Seek somewhere else for your oral surgery.
Cynthia Khorn · 5 out of 5 stars · a year ago
Great place, the staff is very welcoming and calmed me down before my wisdom teeth extraction. Dr. Reid even played music to help me before going to sleep. The staff was extremely knowledgeable and helped me over the phone with my after surgery questions. Def recommend 10/10!
Reviews provided by Google.
About Southcoast Oral Surgery Associates
Southcoast Oral Surgery Associates, which presents itself online as Oral Surgery South Coast, is an oral and maxillofacial surgery practice located at 81 Hawthorn Street in New Bedford, Massachusetts. The practice is led by oral and maxillofacial surgeons, a specialty the practice notes requires up to six additional years of hospital-based surgical and anesthesia training after dental school. Its listed procedures include dental implants, bone grafting, wisdom teeth removal, exposure of impacted canines, facial trauma care, oral pathology, and treatment of jaw joint disorders. The office also provides post-surgical guidance for procedures such as sinus lifts, ridge preservation, and tooth extractions, which are often steps in preparing for implants.
For patients considering dental implants, the practice describes a first visit that consists of a consultation explaining the diagnosis and treatment options, and it notes that surgery can occasionally be performed the same day as the consultation. Patients can download a registration form ahead of time, and the site provides information on scheduling, insurance, and the office's financial policy. The practice states that its mission is to help patients live healthier lives in a caring, nurturing environment where comfort and health come first. Referrals from general dentists are accepted through a referral form on the website, and the office can be reached at (508) 992-3737.
Meet the Doctors
The practice's clinical team includes oral and maxillofacial surgeons Frederick E. Robinson III, DMD, Anthony T.R. Green, DDS, and Daniel Reid, DMD. Dr. Robinson was born in Providence, Rhode Island and raised in Canton, Massachusetts. Each surgeon has a biography page on the practice's website under its Meet Us section.