4.9 out of 5 stars based on 313 reviews on Google.
Joseph Millsaps · 5 out of 5 stars · a year ago
The staff at Precision are second to none. From scheduling the first consultation with Jessica to post op this office was fantastic. During the initial consultation Doctor Gart set a standard for care that would be carried out throughout surgery and through post operation. On the day of surgery I was cared for by nothing less than an amazing surgery team (Shayna, Jessica, kk, Gracie, and sholanda) that far exceeded my expectations. The only reason this office got 5 stars in every category is 6 wasn’t an option. I would recommend this office without hesitation!
Carol Martin · 1 out of 5 stars · a year ago
Proceed with caution. Office people are very unorganized. Nobody seemed to know what the other one was doing. There were many mix ups that day with our apointment. I want list all because it would take too long. There was another lady waiting as well. Her first appointment was the day before and when she arrived no one was in the office because it was a holiday. She was before us and finally went into the back and she told them she would never be back. The day we were there the estimate for our part after insurance was $1553. Later we received another bill for $646. I asked for an itemized statement and what I got made no sense. I can usually figure out billing but this one was crazy. Went ahead and paid the other $646 a month ago with my debit card and now I get a phone call asking me to pay the rest of my bill. I explained I already paid it with my debit card and having a confirmation number I was not happy. Already felt like we got robbed. They charged a ridiculous price for packing the teeth with gauze. This was for wisdom teeth removal. They were recommended by the dentist we use. Next time I will be more vigilant checking different places as I do not have money to throw away. I told the lady I wanted her to call me back because she still couldn't find where I had paid it. She calls me back and gave some excuse that didn't make sense but she found it. I knew I had paid it and it had also already had been taken out of my account. I suggest everyone always get a confirmation number when paying a bill because you might actually need it.
Tyler Arent · 5 out of 5 stars · a year ago
Shout out to Gracie, Dr. Gart and Jessica. Thank you all for getting my tooth removed super quick. The staff here are extremely friendly and did everything in their power to make my time there as simple and comfortable as possible.
Shelby Holt · 1 out of 5 stars · a year ago
If I could give negative stars I would! This place is so unprofessional I don’t know how they are still in business?!? Had an appointment in February wasn’t able to go through with it that day. They were very rude about rescheduling so we decided to cancel and get a refund. It is now the need and may and we have never received it. Every time I call they say it’s not processed at their store so there is nothing they can do. They promise to get an update and call me back and never do !! I have been calling for weeks on the refund and just keep getting the same run around !!
Carolyn Swafford · 5 out of 5 stars · a year ago
Staff and doctor were all very friendly and respectful as well as professional. I was appreciative that medication was given which prevented me from waking to vomiting. Good experience, as much as having a tooth extracted could be.
Reviews provided by Google.
About Southeast Oral Surgery
Southeast Oral Surgery & Implant Center is an oral and maxillofacial surgery group with an office at 670 Lynwood Drive in Athens, Tennessee, one of several locations the practice operates across East Tennessee, including Knoxville, Maryville, Seymour, Powell, Lenoir City and Morristown. The practice began as a solo private practice in July 1993 and has grown into a multi-doctor group specializing in oral and maxillofacial surgery. Its procedures include dental implants, Teeth-in-a-Day, bone grafting, wisdom teeth removal, facial trauma care and pre-prosthetic surgery, along with a range of facial cosmetic procedures.
For patients considering dental implants, the practice's founder describes a particular focus on implant dentistry and office-based procedures, with attention to improving the overall patient experience. Patients can find pre- and post-operative surgical instructions, online patient registration forms, insurance and financial policy information, and CareCredit financing details on the practice website. The Athens office answers phones Monday through Friday from 8 AM to 4 PM and can be reached at 423-744-8500. The practice also accepts referrals from other dentists and provides a referral form for referring doctors.
Meet the Doctors
The practice's clinical team includes Dr. Timothy P. McConnell, DDS, who started the practice as a solo private practice in 1993 and is board certified by the American Board of Oral & Maxillofacial Surgery; Dr. Randall Napier, DMD; Dr. Jason R. Kennedy, DMD, board certified by the American Board of Oral & Maxillofacial Surgery; Dr. Garren M. Petree, DDS, board certified by the American Board of Oral & Maxillofacial Surgery; and Dr. Kevin Gross, DDS, board certified by the American Board of Oral & Maxillofacial Surgery and the National Dental Board of Anesthesiology. The practice website also lists Dr. Mascaro, Dr. Bloom and Dr. Murchison as members of the surgical team. The website does not state which surgeons see patients at the Athens office.