Southern Surgical Arts - Dental Implant Experts Reviews
4.9 out of 5 stars based on 326 reviews on Google.
Samantha · 5 out of 5 stars · 4 months ago
I'm so grateful to have found Dr. Brian Stone and his team. He took the time to educate me on my options and the outcome of each one. He patiently answered my questions, even the last minute ones on the day of surgery. The surgery was such a great success! He warned me of a potential painful recovery, but it was all resolved with a little Advil. I would highly recommend him to anyone.
Michael Mutch · 2 out of 5 stars · 5 months ago
I have given SSA a two star rating very carefully and after a lot of thought. I have no comment regarding their talent and ability as medical providers, however, I am disappointed by their business model and customer relations philosophy. I have had three encounters with them including oral surgery and wisdom tooth extraction for my children and after experiencing the way they interact with their clientele at almost every step, from first call to consultation to procedure to post procedure and billing, I can, with the confidence of experience, recommend that at a minimum you get a second opinion. Manipulative and sophisticated high pressure sales of premium services is the primary tone. Condescending customer service is the undertone. Your health seems secondary in importance to your checkbook. They will make you feel guilty for having to consider your financial options. They follow carefully crafted sales scripts. They use your parental instincts as leverage to sell you. They consistently employ an unsavory assumptive sales technique. You will interact with a "closer" just like you would at a used car lot. I imagine that the morning meetings look similar to pre- presentation meetings at time-share sales floors. They need more competition, because they treat you like they have a monopoly.
They have left a bitter taste in this customer's mouth.
Lisa Shelton · 5 out of 5 stars · 3 months ago
Dr. Baker and his staff were very friendly, professional and informative. They were very gentle and caring. I would definitely recommend them to anyone needing dental care! Thank you Dr. Baker and staff for all your help and care!!!! ☺️❤️
Elizabeth Morgan · 5 out of 5 stars · 4 months ago
highly highly recommend Dr. Barker for all your oral surgical needs! had my wisdom teeth, pulled a few days ago and minimal pain! Dr. Barker in his staff really made sure that I felt cared for
Sophorn Rogers · 5 out of 5 stars · 8 months ago
Dr.Charles handled the appointment with fast and great precision. As soon as I sat in the chair to get my teeth extracted (one being an impacted wisdom) I was out the door with minimal discomfort and healing great. He is your go to guy and he gets to the point.
Reviews provided by Google.
About Southern Surgical Arts - Dental Implant Experts
Southern Surgical Arts - Dental Implant Experts operates a Palestine, TX office that provides oral and maxillofacial surgery services, including dental implants, All-on-4, and full-arch treatment. The practice also offers wisdom teeth removal, corrective jaw surgery, tooth extractions, bone grafting, facial trauma care, and oral pathology services as part of its broader oral surgery care.
For patients considering dental implants, the practice explains that implants replace both the root and crown of a missing tooth, with a titanium post placed into the jaw bone that fuses over time before a custom crown is attached. The Palestine office is part of a group of locations serving Tyler, Palestine, and Lindale, TX, and the practice emphasizes individualized, calming care for patients who feel uneasy about surgery.
Meet the Doctors
The practice's clinical team includes Dr. Charles Stone, Jr, DDS, Dr. Brian Stone, DDS, MD, and Dr. Wade Barker, DDS, MD, who perform oral and maxillofacial surgery services across the Tyler, Palestine, and Lindale, TX offices.