Southwest Maxillofacial Surgery and Implant Center Reviews
4.8 out of 5 stars based on 253 reviews on Google.
M I 路 5 out of 5 stars 路 2 months ago
I had a very welcoming experience with this dentist office. The atmosphere is bright and the front desk staff was incredibly friendly, especially Ms. Brenda, who was very engaging, warm and friendly! Dr. Gordon took his time to explain everything, very professional, top-notch. The entire staff makes you feel right at home. I highly recommend!
Mariah smith 路 5 out of 5 stars 路 5 months ago
Dr Gordon and his staff are amazing! The girls are so sweet and welcoming.
My surgery was nothing but perfect. Even the price as well.
Dr Gordon treated me as family. He didn鈥檛 talk or treat me any different than his own to make sure I was okay and out of harms way after my procedure. I knew I was in good hands.
I can鈥檛 thank him or his staff enough for the love and professionalism they give in that building. Thank y鈥檃ll so much馃馃徏
L Clay 路 5 out of 5 stars 路 a month ago
Wow, I thank God that I found this office. Dr. Gordon and his staff were simply amazing. I was informed when I first contacted them that they were going to take good care of me and they did. Thank you Dr. Gordon for being professional and caring and explaining my procedure so well. To the staff members that I interacted with from the front office to the back, thank you for being warm, kind and professional. You provided just what I needed.
Carol Arrington 路 5 out of 5 stars 路 6 months ago
Professionalism at its best! Dr. Gordon and his staff-Amura, August and Erica were incredible. When I arrived I was in severe pain. The doctor immediately gave me an injection to get the pain under control. The tooth was abscessed so, he extracted it. They made me feel so comfortable and the procedure was fast and painless. They were all so personable and kind. The office was neat and clean and the wait time was minimal. We highly recommend Dr. Jacques Gordon and his staff at Southwest Maxillofacial Surgery and Implant Center in Villa Rica, GA.
Oli Osamor 路 1 out of 5 stars 路 2 months ago
I had an extremely disappointing experience at this dental office. I went in for a routine tooth extraction, but during the procedure, a tooth on the opposite side of my mouth was broken. As a result, I had to undergo additional treatment and get a crown placed on a tooth that was healthy before my appointment.
This has caused me unnecessary pain, stress, additional appointments, and expense. I'm now living with a permanent crown because of damage that occurred during a procedure that was supposed to address a completely different tooth.
I understand that complications can happen, but I expected the office to take responsibility and properly address the situation. Instead, I was left feeling that my concerns were not handled appropriately.
Based on my experience, I cannot recommend this practice. I hope my review encourages the office to improve its patient care, communication, and accountability so others do not have a similar experience.
Reviews provided by Google.
About Southwest Maxillofacial Surgery and Implant Center
Southwest Maxillofacial Surgery and Implant Center serves patients in the Princeton Lakes area of southwest Atlanta, offering a full scope of oral and maxillofacial surgery. The practice's dental implant services include All-on-4 and full arch treatment for patients who are missing some or all of their teeth, along with bone grafting to rebuild jaw bone that has weakened or shrunk over time. The team also treats wisdom teeth removal, facial trauma, facial pain, and TMJ jaw joint disorders, and offers IV sedation administered by trained staff for patients who want to be more comfortable during surgery.
The Atlanta office is led by Dr. Gillian C. Jones, DDS, an oral and maxillofacial surgeon. The practice's clinical team also includes Dr. Jacques L. Gordon, DMD, who practices at the group's Villa Rica location. Patients considering dental implants at this office can expect an evaluation of jaw bone health and tooth loss history to determine candidacy, since long term missing teeth can cause the jaw bone to shrink and complicate implant placement. The practice has built a strong reputation among patients in the area, and its location on Princeton Lakes Way makes it a convenient option for residents of southwest Atlanta seeking implant and oral surgery care in one place.
Meet the Doctors
Dr. Gillian C. Jones, DDS is the oral and maxillofacial surgeon associated with the Atlanta, Princeton Lakes office of Southwest Maxillofacial Surgery and Implant Center. The practice's clinical team also includes Dr. Jacques L. Gordon, DMD, who practices at the group's Villa Rica, Georgia office. Dr. Gordon completed his undergraduate studies at the University of Southern Mississippi and holds a D.M.D. from the University of Mississippi School of Dentistry, and is certified by the American Board of Oral and Maxillofacial Surgery.