Star Dental Institute

Kristiana Gann · 1 out of 5 stars · 6 months ago

My experience here was extremely concerning. I don't ever leave reviews so long after an experience, however the filling I had done here has since failed and caused significant damage to my tooth. During a visit in October 2023, I was numbed for a filling and then left sitting in the chair long enough that the staff had to numb me a second time because they had forgotten about me. When someone finally returned, the procedure was rushed and felt careless. The most alarming part was the quality of the work itself. The filling was not completed properly and there was still a visible hole and decay left around the tooth when I left the office. I called less than a week later to ask if they would correct it, but I was told I would have to pay again to have their own work fixed. The filling has now failed completely, and there is significant decay behind where the filling was placed. I am now having to pay out of pocket to have the tooth properly repaired because the work was never done correctly in the first place. This is also one of my front teeth, so the failed filling and decay now affect the appearance of my smile as well as my dental health. Being forgotten mid-procedure and leaving with a partially filled tooth is unacceptable, and even more so given the fact they refused to correct it. After this experience, I would never allow this office to perform dental work for me again and I would strongly recommend looking elsewhere for dental care.

Big Money Reese · 1 out of 5 stars · 4 months ago

Well, I visit them for the first time last year. I hadn’t been to the dentist in a while due to insurance purposes. They said I had a total of 9 cavities to fill. They asked me if any teeth were bothering me and I told them no, this was before the filling they did….im a little upset and not pleased with their work. I have had cavities filled numerous times and never experience anything like what I’m experiencing now. Tooth sensitivity to cold and hot things. I tried to wait it out to see if time would maybe fix the problem but nope it’s been almost 6-7 months since I got this cavities filled and well my teeth are so sensitive. I have gotten numerous cavities filled at once and never have I ever went through this. I’m tried of explaining what’s wrong and it’s like no one is listening to me. But if I didn’t have any pain before they touched my mouth why all of sudden I can’t stand cold and hot things. Make it makes sense.

L Doney · 1 out of 5 stars · 2 months ago

Horrible staff up front. I am terrified of the dentist anyway and after getting xrays I get back to the chair the same receptionist comes to tell me I do not have insurance, which i know i oay for every two weeks! I told her I would pull up my policy and she told me I was nasty. The dentist came in. Fairly nice. You could tell he was too busy. Said let's pull uour teeth and do dentures. No other options. Why did I drive 4 hrs for this joke. Do not recommend!!!

Maxt Theys · 1 out of 5 stars · 3 months ago

TLDR: shoddy work, improper care, and failed fillings. I went into this dental office for a basic check up in early 2025. following this check up i got scheduled for one filling to take place the week after. when going in for the filling, immediately they told me that upon further inspection i was needing 4 fillings, all in the top molar rows. (not a big deal, I'm sure this was honest) i decided to go through with all 4 that day as they said they had time for it. 2.5 hours later and 3 different dentists/assistants later all 4 were filled. the process of getting them filled was long drawn out and at one point the lady doing my filling called in a different dentist because half way through she decided she didn't have the experience to continue. for a first experience with fillings this was jarring. i didnt expect it to take so long and to have people inexperienced working in my mouth. after about a month i was noticing that i still had pain in my molars and it impacted my eating and cleaning. i had a different dentist check them out and he said the clearance looked fine and it was most likely a loose or improperly fitted filling, now a year later 2 out of the 4 fillings have fully fallen out and thankfully i have gotten them fixed elsewhere on emergency appointments with no issues. needless to say, i would never recommend this office for anything other than basic cleanings. edit: after going to my new dentist to get the second filling re done, they found a third that had also fallen out without my knowledge. so thats 3/4 fillings that failed within a year. with all this being said i still have family that uses star dental with no issues. i just had a poor experience myself. edit 2: all 4 fillings have fallen out within a year or so. do not come here.

Connie Valdez · 5 out of 5 stars · 12 months ago

Had a broken front tooth emergency. Spoke to Stuart who really went out of his way to accommodate me in getting seen the next day. After a 3 hr drive the experience was more than I expected. Consultation went well with the best way to save the rest of my front teeth, unfortunately lost the one that broke but now have temps till I can get permanent ones done once healed. Take it from someone who never smiled, you will come out smiling. Still don’t smile much in hopes of getting that back in 6 weeks. Stay tuned. Would definitely recommend 100%