Steve a Sato DDS

Jill Saldana · 3 out of 5 stars · 3 months ago

First off, let me say that the office staff at this office was great. Very friendly and excellent at what do. However, we weren't happy with an experience we encountered with my 90 year old father who needed all his bottom teeth extracted. My dad was in a wheelchair and Dr. Sato came into the room and stood behind him as he spoke to us, never introducing himself to my dad or speaking to him directly. He was very soft spoken and wore a mask the entire time which even made it difficult for my mom and I to understand him. He said he didn't do extractions but that they had a traveling dentist who comes to their office to do the extractions for them and gave us the impression this person was an oral surgeon. However, after getting an estimate for the extractions and the already extremely high price going up several times before his surgery date, we decided to get a second opinion from an oral surgeon in Wilmington OH who quoted us a much less expensive price for the removal of my dad's teeth. That surgeon informed us that it is extremely rare for oral surgeons to "travel" and said he was pretty sure that the person Dr. Sato's office was using was just a general dentist, not an oral surgeon. They called Dr. Sato's office and confirmed this information with them. We were shocked to learn this information since it had come across to us that the dentist they were going to use was an oral surgeon. Plus, the price she was going to charge us was EXTREMELY expensive. We ended up cancelling all appointments at Dr. Sato's office and went to the oral surgeon in Wilmington and payed almost $2k less. We were very disappointed in how this information was misrepresented and would like to warn others to do their research!

Shonna Hickman-Matlock · 5 out of 5 stars · 4 months ago

Always outstanding service. The staff is incredibly welcoming, professional, and attentive. The dentist and hygienist took the time to explain everything clearly, answered all my questions, and made sure I was comfortable. Well organized, and appointments run on time. I highly recommend this dental office to anyone looking for top-quality dental care and a team that truly cares about their patients. 100 stars!!!

Edwige Mabidi · 5 out of 5 stars · 3 months ago

New patient, my experience felt like I was being welcome into a family I felt the warm welcome, from the reception, to the techs and Dr. Sato was exceptionally attentive to me. I would highly recommend. I love it here. Thank you

Jacinta Brown · 5 out of 5 stars · 5 months ago

The staff was very welcoming when I arrived, and I was called to back with a minimal wait. My initial appointment was very thorough, the dentist was patient, answered all my questions my poc was clear with costs given upfront. I was pleased with my 1st visit and looking forward to getting my smile back!

Pree Bryant · 5 out of 5 stars · 6 months ago

Visited for a second opinion on a problem tooth and really liked the staff. My current practice recently hired a new dentist and let’s just say I really miss the old one. Dr. Sato was really knowledgeable and kept me informed at every step; even going into great detail so I could fully understand. The rest of the staff were also very friendly. Think I may be switching to a new dentist soon.