Susquehanna Oral & Facial Surgery & Dental Implant Center

Desirae Hopper · 5 out of 5 stars · 3 months ago

I cannot say enough about the care, compassion, and guidance we received from Sara in the office. Because of her, we are willing to travel three hours for our child’s care. From the very first conversation, Sara took the time to truly listen to our concerns and assured us that they would do everything they can to ensure our baby is not left in pain. When you’re told your child may need five to seven teeth extracted, in all four quadrants because of a suspected allergy to a crown that was placed to save his baby teeth — and that this allergy has led to a large expansile cyst invading his jaw bone — it is terrifying. We fully understand that routine baby tooth extractions can often be managed with over-the-counter medications. However, this is not routine. A cyst involving the jaw bone is a different level of pain and recovery, and we needed a provider who understood that and would not leave us stranded with no plan. While no one can guarantee a specific doctor’s plan, the fact that this office acknowledged the reality of our child’s condition, validated our concerns, and understood why this mattered to us felt like finding a diamond in the rough. Our son is autistic, and unfortunately many of his safe foods are hard on teeth. We try so incredibly hard to protect him, and being met with understanding instead of dismissal means everything. If you have a child with special needs, please call this office. Compassion, understanding, and realistic care planning still exist — and this place proves it. 💙

salvia piss · 5 out of 5 stars · 4 months ago

absolutely amazing and kind place. i was mortified to get my wisdom teeth out, but i was calmed down by the team’s kindness and understanding. it was a smooth process and it was amazing. i wish i could remember this guy’s name, but he is a taller and bigger dude with eye glasses, and was wearing a grey outfit when i saw him. he is absolutely amazing, and if it weren’t for him, i wouldn’t have been so calmed down. thank you guys for your awesome work. i highly recommend going here for dental work because they got you covered.

Christopher Barnish · 1 out of 5 stars · 7 months ago

I would leave a zero star review if possible. This is one of the most unprofessional and mismanaged Healthcare offices that I have ever had the misfortune of coming across. Had a referral to these oral surgeons to get wisdom teeth removed. They had to reschedule my appointments out an additional 6 months twice due to their own various reasons. Finally, it was my turn to be seen. I went to the office after filling out all of their patient forms and receiving a confirmation text from their office 4 days in advance. When I checked in at the front desk, I was informed that they tried to reach out to me several times and were unable to get ahold of me so they gave my appointment to someone else. I was so in shock that I just said to take me off the schedule. Please save yourself time and aggravation and just drive to Lewisburg or State College to get any oral surgeries done.

Dravenvlogs124 · 5 out of 5 stars · 7 months ago

Wisdom teeth removal was great, I felt very good when i woke up all thanks to Dr. Rosenthal and others, Rosenthal is a very good doctor and the staff for me was nice i don't know what everyone else is talking about. I got to listen to a band called pinback which i requested before my surgery and then Dr. Rosenthal asked are you ready which because i was very nervous i said yes and next thing i wake up it felt short even though it was an hour long but felt like i was seeing double which is normal. Dr. Rosenthal you are the best thank you so much for having me as a patient today. And thank you to all others you really helped to overcome my fear.

Traci Troutman · 5 out of 5 stars · 10 months ago

This was my first time having to see an oral surgeon. I had to have 4 teeth extracted. I'm on oxygen and have arthritis in my left hip and spine. When I went for my consultation, my son in law carried my cart that I use up the steps while I did my best getting up them. When I got to counter, the girl was so nice and kind. I called her beautiful, because she is! Inside and out. We didn't wait long to go back and the lady was super nice too! I do not understand where the bad reviews said these people were horrible because I definitely didn't encounter any of that. During my consultation, I had xrays done and she even accommodated me by having me sit in a chair, I didn't even ask! Talk about service! She took notice of another tooth that was bad and I know it was giving me a little problem so we decided to take it out as well, initially it was 3, making this 4. She explained everything to me about the upcoming appt and procedure. Let me know to take the medication I needed to. She was so sweet. This was 7/8 and back out at the counter with Miss Beautiful, I actually got my procedure appt for 2 days later on 7/10. I couldn't have been happier! Also, I forgot to mention, during my consultation, she told me next time I come to go to the back door and be dropped off and ring the buzzer, instead of me using the steps with a cart and such. Awesome! Procedure day...it was over an hour past my appt time until I got called back but because I was given such a soon appt, I wasn't complaining. And if you dealt with terrible tooth pain, who cares about the wait time, you're finally going to be getting it done and that's what matters. The nurse, another beauty, inside and out, was incredible and got me a blanket because it was really cold, lol, and Dr. Rosenthal has the best bed side manner of any doctor I've encountered. He definitely knows his stuff. He kept saying, "I'm sorry" every time I yelled out from certain injections of the novacaine. Some of them, woooweee! I told him, "not your fault, you have to do what you have to!" He got them out with ease on most but I believe one of them was giving troubles, I could feel pain in my lower jaw so he just numbed some more, did the trick! I know this is long but I described my entire experience with Susquehanna Oral Surgery on both days and I CAN NOT express enough how great they all were!! Woke the next day with very minimal pain! I ate pudding and ice cream night of procedure and next day had pudding and for dinner I was able to eat scrambled eggs and toast! Thank you so very much Dr Rosenthal, Michelle, Kat and I can't remember the other names, my sincere apologies, but I appreciate you all for the grace and kindness that you shown me. We need more kindness in this world and you all are it!! Take care!