The Oral Surgery Institute of the Carolinas Reviews
4.9 out of 5 stars based on 691 reviews on Google.
Georgie · 1 out of 5 stars · 6 months ago
The staff and Dr were nice and we appreciated them getting us in for the infection in my husband's tooth. But how can you not answer or have an after hours number THAT WORKS to get a response to problems after surgery? What kind of practice is completely unreachable after a surgery? The recording says to reach the Dr on call you leave a message but nothing, absolutely nothing happens. We are still waiting for a different antibiotic to be called in HOURS after we began trying to reach the after hours Dr on call. Be aware of this. Don't have surgery here without finding out how to contact someone for problems! I want someone I can reach for an emergency after surgery. I don't think we will be hearing back from this practice until they open on Monday morning ( if we hear back at all ) and 3 days will pass without an antibiotic for the infection.
Update - In response to your question- yes we tried texting and we also left a message on the chat feature on the website and did not get a response yesterday at all. I am glad you are aware and can trouble shoot this problem so that others will not have to experience not being able to reach the Dr on call. Other than this problem my husband did have a good experience with the Dr and the staff. Thank you!
Edit on Sunday afternoon- Both Drs have reached out to my husband and apologized about our not being able to reach the Dr on call. We really appreciated this. It showed they really do care.
Dorothy Douglas · 5 out of 5 stars · 3 months ago
Dr. Michael McLennon almost made me regret going to Mexico for the first half of my wisdom tooth extraction! The entire process was incredibly informative; every question and request I had was addressed in a way that was easy to understand. Most surprisingly, the healing process after my second surgery was significantly smoother than the first. Just one day later, you could barely tell I’d had surgery—the extraction site was incredibly clean, and the swelling and pain were minimal. Dr. McLennon and his team did a phenomenal job!
* - I went to Mexico because it was substantially cheaper including my flight and hotel. I finished in the U.S. because my bottom teeth were too complicated to continue. I had my follow up surgery with Dr.McLennon the week after my Mexico trip
Stephanie Horton · 5 out of 5 stars · 5 months ago
Dr. McClennon was my surgeon and he was Fantastic.Even though I'm still experiencing some pain on the left after 5 days it was still a great extraction. I recommend the office and surgeon for dental care. The front staff was kind, courteous and so professional.
Logan Robertson · 5 out of 5 stars · 7 months ago
Dr. Durham was incredibly thorough during my consult. Excellent bed side manner. Brianna took the time to find information regarding my updated insurance plan and was so helpful and kind. Highly recommend this office!
Candice S · 5 out of 5 stars · 9 months ago
After a horrific accident (a tractor trailer tire exploding in my husband’s face) my husband and I had been drug around in circles not knowing what to believe and not believe when it came to his injuries and proper treatment. Finally, we were able to have him seen by Dr. Durham for an honest opinion. That is exactly what we got! Dr. Durham is the best! He is so intelligent, friendly, and shows he actually cares about his patients! His bedside manner is phenomenal and he takes his time with his patients. Every question was answered and every treatment option explained. From the moment I first spoke with Daisy to schedule my husband’s appointment to leaving their practice I was highly impressed! Daisy and the office staff went above and beyond to accommodate our schedule and had my husband seen promptly! Dr. Durham’s assistant was phenomenal as well and made us feel very comfortable. Coming from the oral surgery field I was highly impressed with Dr. Durham and his staff!! I highly recommend this practice!! Care of this nature is hard to find!
Reviews provided by Google.
About The Oral Surgery Institute of the Carolinas
The Oral Surgery Institute of the Carolinas is an oral and maxillofacial surgery practice with offices in Greensboro and Asheboro, North Carolina, serving patients across the Triad area. For patients considering dental implants, the practice offers implant treatment for those missing one tooth, multiple teeth, or several to all of their teeth, along with bone grafting when needed to support implant placement. The surgeons work together with each patient's general dentist on pre-operative implant planning and keep the dentist updated throughout treatment, so restorative care stays coordinated from start to finish.
Beyond implants, the Greensboro office at 6 North Pointe Court provides wisdom teeth removal, treatment of facial trauma, oral pathology, digital imaging, and other oral surgery procedures. The practice describes its facilities as state-of-the-art surgical and anesthesia facilities and offers various anesthesia options for patient comfort. Its stated mission is to provide a superior experience of quality oral surgery care with compassion and understanding, and the team accepts most dental insurances and is in network with several major carriers, with financing available through options such as CareCredit.
Meet the Doctors
The practice's clinical team includes three oral and maxillofacial surgeons: Dr. Christopher L. Durham, Dr. Michael McLennon, and Dr. Tibebu Tsegga. Dr. Durham earned his Doctor of Dental Surgery degree with honors from the University of North Carolina at Chapel Hill, completed his oral and maxillofacial surgery residency at Virginia Commonwealth University Medical Center, and is board certified as a Diplomate of the American Board of Oral and Maxillofacial Surgeons. Dr. McLennon completed dental school at the University of North Carolina at Chapel Hill and a six-year residency at UF Health in Gainesville, Florida, where he also earned his medical degree and received detailed dental implant and anesthesia training. Dr. Tsegga, a board certified oral and maxillofacial surgeon who joined the practice in 2021, earned his Doctorate of Dental Surgery from Meharry Medical College, completed his oral and maxillofacial surgery residency in the United States Air Force, and completed a one-year fellowship in tumor and reconstructive surgery at the University of Miami School of Medicine.
