The Smile Mission - Ocala Reviews
4.7 out of 5 stars based on 476 reviews on Google.
Robert Hance 路 1 out of 5 stars 路 3 months ago
If only there were a black hole to choose from instead of stars...
I was referred to The Smile Mission by a coworker who was very pleased with the work they did. Showed up on time for my appointment, went thru typical in-processing, then sat in a dental chair waiting for the doctor.
Within five minutes I was refused service. Was I rude? Not at all. Was I difficult? Not at all. Did I act unbecoming? Not at all. So, why then was i refused service?
According to the doctor, my complaining about my broken teeth meant that I would be unhappy with the permanent denture, because they might break. Yes, according to this physician, one of my reasons for needing replacement surgery disqualified me.
Let me be clear, I have seen 2 other offices who have confirmed I am a top tier candidate for replacement with 3 missing teeth, one tooth broken to the jawline, another breaking, infection, and near constant pain from crooked teeth/chewing most of my life. The issue for me, like so many others, is cost and at $45000, i need a viable alternative, which Smile Mission seemed to be. And yet, in spite of an obvious and plain diagnosis, the doctor at Mission Smile denied me out of personal opinion.
I have wracked my brain trying to square this. What dentist tells their patients, "no, i won't help you because you'll complain"? I hesitate to say I was discriminated against because as a white male I am well aware of my privilege, but the fact I was the only Caucasian in the entire office of patients and employees does concern me, as well the fact that from introduction, the doctor was dismissive and condescending.
Whatever the actual reasoning, I would caution anyone against visiting this business. As a side note to this, they also require their patients promise they will only see The Smile Mission for their dental care - is that even legal?
ashjen333 路 5 out of 5 stars 路 3 months ago
A client of mine recommended this office...I am so glad he did.
Huge staff ...everyone is always happy and pleasant to be around.
State of the art equipment.
Affordable...let me say that again, AFFORDABLE.
Over the past three weeks I spent 17 hours in the chair...deep cleaning, 3 extractions, root canal, bone grafts, crown...very little pain...totally worth it.
Very pleased with the results.
Michael P. Sanderson
angelica lyn 路 5 out of 5 stars 路 3 months ago
love this place and glad to be a patient here! i鈥檝e been going here since july 2025 and all of the staff is friendly. love fabio the orthodontist, he鈥檚 very kind and helpful. two months into my 2 year braces treatment and everything has been going great! i鈥檝e gotten wisdom teeth removal, regularly scheduled cleanings, and braces. very good prices.
Cheryl Greer 路 5 out of 5 stars 路 4 months ago
Wow 馃槉馃槉 Can't say enough about modern dentistry! Just had my first work done! From beginning to end the experience was wonderful! Everyone from the people in the front office to the hygienist nurses and doctors are all wonderful and very friendly and helpful people! They take the time to explain everything! And the pricing you can't even compare 馃槺馃槺 I had two other quotes that were practically twice the price!! So far very happy and have more work to go. Will do a follow-up 馃榿
Linda Patanella 路 5 out of 5 stars 路 3 months ago
I recently went to Smile Mission Ocala to inquire about implants. I was so impressed with the wonderful staff and retained them immediately. The day of the implants I was so nervous and they made me feel so relaxed. Dr Michael, Brianne, Paula and Mojo are the best. Please give the Smile Mission Ocala a try they are wonderful.
Reviews provided by Google.
About The Smile Mission - Ocala
The Smile Mission Ocala is an expansion clinic of The Smile Mission in Miami, a practice built around lowering the cost of dental care. The Ocala office, located at 4901 East Silver Springs Boulevard, Suite 601, offers nearly all dental services and states that its prices average about 70 percent less than typical fees, with free consultations. For patients considering dental implants, the practice's published price list covers single implants, bone grafting, platelet-rich fibrin, overdentures, and full arch options, including a Full Arch Classic and a Full Arch Zirconia version of full arch reconstruction.
Beyond implants, the Ocala clinic provides cleanings, fillings, crowns, root canals, extractions and wisdom teeth removal, complete and partial dentures, veneers, whitening, braces and clear aligners, and occlusal guards, along with a monthly membership plan. The practice says it aims to combine low prices, quality work, and speed in one location. Office hours run Monday through Friday from 8:00 am to 8:00 pm, with new patients seen until 4:30 pm, and Saturdays from 8:00 am to 2:00 pm. Patients can reach the Ocala office at (352) 254-9495.
Meet the Doctors
The Ocala location is led by Dr. Michael Urbina, who the practice says has nearly 20 years of experience in dentistry. He began his career in Lima, Peru, where he owned and operated two dental clinics. After moving to the United States, he completed an internship in orthodontics with the University of Florida and then completed an Advanced Education in General Dentistry residency at the University of Florida. The Smile Mission itself was founded by Dr. Dustin Pfundheller, who the site describes as an international speaker who has volunteered in more than 30 countries.
