holly crawford · 1 out of 5 stars · 4 years ago
I would not go to this dentist again. They made a mistake about a procedure for my husband. He needed an heavy duty cleaning and even put it through the insurance which denied it before they even did the procedure. I told them to hold off on anything that had a waiting period. They asked if I wanted to schedule a cleaning so I made sure with them that a regular cleaning was ok because it was covered 100%. They did the cleaning and did the debridement cleaning which was not covered. My mistake is even though I verified with them they were doing a regular cleaning I did not ask for the exact code. Really who asks for the code to make sure they are going to do what they say they are going to do. Well this is mistake by them is going to cost me 120$ . And they will not take the blame and said we are at fault because he came into his appointment. There excuse is that no service is guaranteed to be covered. I would not choose them as a dentist because they are not honest and will not fix a mistake that they made.