Timber Kids Dentistry - Klamath Falls

tips Town · 5 out of 5 stars · 6 months ago

I was nervous bringing my kids here after reading negative experiences in a mom’s group but was pleasantly surprised. All the staff are amazing and patient. Clean beautiful, office. Front desk ladies are so nice. Dr. Yang was awesome and took the time to answer my questions. Overall, a really great experience for somewhere in Klamath Falls

Mohamed Badran · 1 out of 5 stars · 3 months ago

I brought my daughter to the clinic at the scheduled appointment time, only to be told that the appointment had been changed without any prior notification. During the discussion, I was given multiple contradictory explanations: that the appointment was not for that day, that I had called to change it (which I did not), that a message was sent (which I never received), and finally that my phone number was entered incorrectly by the clinic. Despite this being an internal administrative error, the front desk staff raised her voice and threatened to contact management and insurance, which was unprofessional and unnecessary. I did not request cancellation of my future appointment and expect better communication and professionalism moving forward—especially in a pediatric clinic.

Christina Madrid · 1 out of 5 stars · 4 months ago

I wish this place was just as good as Medfords Timber kids, it’s not fair that I have to drive my 6 year old to Medford at 4am to get there for our 630am appointment because Klamath doesn’t have the proper dental team. I really hope they figure that out one day.

Grantavious · 5 out of 5 stars · a year ago

We have taken all three of our children to Timber kids for years. We absolutely love the staff and Doctors all around. They have always been great with the kiddos in a way that makes it a low stress environment for all. Thank you Timber for all the great work!

Erin Elizabeth Barker · 1 out of 5 stars · 8 months ago

I highly recommend not taking your kids to Timber Kids pediatric dentist in Klamath Falls. My son had dental work that needed to be done and we were referred there by our family dentist. The dentist we saw was super rude and told us he didn’t need any work done, that the teeth in question had already been filled. She had decided this before even looking in his mouth. Went back to the referring dentist, who said she was mistaken, the work hadn’t been done, and he had two large cavities on those teeth. Called Timber Kids back to see if we could get another appointment and get the work done. Was told the dentist stands by her diagnosis, and the work didn’t need to be done. Had to contact the insurance company for a third opinion to decide whether or not the teeth needed to be filled. Drove an hour and a half to Timber Kids in Medford, where we saw a very friendly dentist who said that in fact, he did need work done. So we have been driving out to Medford to get his teeth filled. Waste of my time, gas, and energy when it could have been taken care of here if the lady dentist we saw locally wasn’t so indignant.