Tri-state Family Dental Centers Reviews
3.8 out of 5 stars based on 25 reviews on Google.
Joseph H · 5 out of 5 stars · 4 months ago
25 Stars if I could. After calling around town looking for help to address some concerns I had for a long time nobody wanted to help. Emily the receptionist was compassionate and got me in practically right away. Alyssa the dental assistant, and her colleague who's name I did not catch, showed lovely personality, compassion, care, and useful experience in getting me set up and through X-Rays I was not looking forward to. I was excited to be able to see Dr. Saxe, who's sterling reputation precedes her, as a gentle, thorough, clear, and non-judgmental Dentist. She was glad to answer all of my questions about my immediate concerns and plans down the road. They all listen to you when its too much and exercise patience. You can tell they just actually care.
All of the receptionist staff were so friendly. The wait was almost non-existent. The facility looks either recently remodeled or exceptionally clean.
In comparison, you will find many reviews of other offices with cold staff and intimidating practitioners. This was the complete opposite. Everyone was affable, showed they cared, and listened. Everyone should go here. I could not recommend further. Thank you so much!
In one experience I went from being petrified to go to eager for my next visits. Great job ladies. You've earned a patient for life and referrals from anyone who will listen!
I can't thank you all enough. Please continue making a difference for folks like me.
Tupacsutawney Phil · 5 out of 5 stars · a year ago
Had an emergency, they were able to see me as a new patient the same day and extract the tooth, they were so nice and did a perfect job. It's the day after and I'm pain free, not even any soreness from the extraction!
T Fisher · 1 out of 5 stars · 3 years ago
I went here a few years ago and vowed never to go back after I felt shamed by the hygienist. The staff was rude. I am glad my insurance is not accepted there any longer because I would never go back. My teeth are not even in that bad of shape and I still was made to feel ashamed and scolded. The only good thing about this location is that they take Care Credit, which is a plus, but I would never go back there. I guarantee nothing has changed. No second chances after being made to feel like dirt.
Shimi · 1 out of 5 stars · 3 years ago
I am needing a root canal done, have the appointment set up but they can’t get me in for close to a month. My tooth really started bothering me to the point where I can’t sleep or eat. I called my dentist which is the one on 1st Ave. my dentist was out of the office they wanted me to call Dr. Conrad’s office. I explained to them what was going on and that the pain was so bad I was willing to pull the tooth. Now, I was just in my home office less than 2weeks ago. Dr. Conrad did not want to pull wanted to place me on antibiotics and pain meds. Ok fine, just make the pain stop. The nurse gets back on the phone and says we can’t give you pain medication because you’re on SSRI’s. Are you serious right now? Half of the population is on some type of head med. I call my regular doctor, he can’t prescribe the medication because he hasn’t seen me for the tooth problem, completely understand this ( I’m a nurse) they, my regular doctor, doesn’t understand why they won’t prescribe me anything by for the pain for at least a few days until the antibiotics kick in. The dentist office then tells me to have my doctor fax a note stating I can have said medications. Guess who's closed until Tuesday? They knew what they were doing. They knew I was in a ton of pain. They don’t care. Their answer to me was go to the hospital. Are you freaking kidding me? They just lost a ton of business. I’ve been going here since I was a little kid, my daughter goes here and I used to recommend it to everyone. Now I’m in search for a new dentist.
Dr. Conrad you should do some continued education on meditation and do some research on people with SSRI’s as well. I guarantee I’m not the only one you’ve disappointed in not being to help.
Molly Joines · 5 out of 5 stars · 5 years ago
I see Dr. Conrad and Tessa, and they're both amazing! I don't plan on ever leaving this office. The staff have always been kind and friendly. They are honest and upfront about costs related to dental work which I appreciate very much!
Reviews provided by Google.
About Tri-state Family Dental Centers
TriState Family Dental Centers is a locally owned group dental practice that has served the tri-state area around Evansville, Indiana for over 50 years. The East location at 960 South Hebron Avenue is one of two offices, with a second office on the North side of the city at 800 First Avenue. Between the two facilities the practice is open Monday through Friday, and because it is a group practice, patients can be seen by any of the dentists if an unexpected need arises. The practice describes its motto as inform before we perform, meaning treatment is fully explained in advance and the final decision on care rests with the patient.
For patients considering dental implants, the practice offers dental implant restoration and lists All-on-4 among its restorative services. According to the practice's website, the implant itself is placed by a specialist the practice refers you to, and once healing is complete you return to the office where the abutment and crown or other restoration are completed. Bone grafting may be recommended when additional support is needed. The practice also provides crowns, bridges, full and partial dentures, denture repair, root canals, simple oral surgery, periodontal therapy, general dentistry for adults and children, cosmetic dentistry including Invisalign and veneers, nitrous oxide, and treatment for jaw joint (TMJ) disorders. The office accepts major credit cards, offers financing through CareCredit, and files insurance claims for patients.
Meet the Doctors
The practice's clinical team includes Dr. Mark Schymik, Dr. Andrea Conrad, Dr. Brandy Greco, and Dr. Michelle Saxe. Dr. Schymik, an Evansville native, earned his Bachelor of Science in Biology from Butler University and his Doctor of Dental Surgery degree from Indiana University School of Dentistry in 2000. Dr. Conrad completed undergraduate studies at Western Kentucky University and graduated from the University of Kentucky College of Dentistry in 2007. Dr. Greco graduated from Indiana University School of Dentistry in 2009 and has practiced general and family dentistry, including restorative, implant, and cosmetic dentistry, since then; she is also a clinical faculty member for the American Academy of Facial Esthetics. Dr. Saxe earned a Bachelor of Science in Dental Hygiene from the University of Southern Indiana in 2011 and her Doctor of Dental Surgery degree from Indiana University School of Dentistry in 2017, and she is certified in Invisalign, dermal fillers, and Botox for aesthetic treatment and TMJ management. All four doctors are members of the American Dental Association and the Indiana Dental Association. The website identifies Dr. Greco, Dr. Schymik, and Dr. Conrad as the practice partners.
