Tribeca Oral and Maxillofacial Surgery, PLLC Reviews
4.9 out of 5 stars based on 45 reviews on Google.
Holly McDowell · 5 out of 5 stars · a month ago
I couldn’t recommend Dr. Fay and her office more for wisdom tooth removal. I had all four of my wisdom teeth removed, and I was extremely nervous about the procedure. From the moment I arrived, the front desk staff were so kind, welcoming, and helpful.
Before the surgery, Dr. Fay took the time to thoroughly explain the procedure and what I could expect, which really helped put my mind at ease. On the day of the surgery, she was incredibly reassuring and did a great job calming my nerves.
The entire process was seamless, and my recovery was far better than I expected. I experienced little to no pain, and everything healed exactly as Dr. Fay said it would. The office also called to check in on my recovery, which I really appreciated, and Dr. Fay saw me one week later for a follow-up appointment to make sure everything was healing properly.
I truly couldn’t recommend Dr. Fay and her team more. Their professionalism, compassion, and excellent care made what I expected to be a stressful experience an incredibly positive one.
Ja'shon Bass · 5 out of 5 stars · 6 months ago
I had all four of my wisdom teeth removed by Dr.Fay, and I have no regrets.
I was fully sedated during my procedure and felt no pain at all. The entire team had a very calm, friendly bedside manner—they even put a warm blanket on me before anesthesia, which really helped me relax. I went to sleep feeling completely comfortable.
Before the surgery, Dr.Fay took the time to clearly explain my situation and what the procedure would involve, which gave me a lot of confidence going in. Recovery overall was smooth. Because my lower wisdom teeth were positioned sideways, I did experience some temporary numbness in my right lip and chin area (which is normal for cases like mine). What really stood out was how attentive and reassuring Dr.Fay was. She scheduled follow-up appointments, monitored the healing closely, and everything resolved exactly as she said it would. At this point in time, I’m fully back to normal.
The front desk staff were also friendly and helpful, and I appreciated the post-procedure check-in call.
If you’re getting your wisdom teeth extracted here, you’re absolutely in good hands. Thanks Dr.Fay!
David Bazargan · 2 out of 5 stars · 2 months ago
Dr. Fay is very caring, knowledgeable, and takes the time to listen to her patients. However, the office appears to be short-staffed and disorganized.
I booked my appointment a week in advance, but only 30 minutes before my scheduled visit did the staff realize they did not have my insurance information on file. As a result, I had to take an Uber home to retrieve my insurance card.
In addition, my appointment was scheduled for 10:00 a.m., but I was not seen by the doctor until approximately 12:30 p.m.
Finally, although Dr. Fay indicated that my prescription had been sent to the pharmacy, it had not been ordered. I only discovered this after waiting in line at the pharmacy for about 30 minutes.
While I appreciate Dr. Fay's professionalism and medical expertise, the office administration and scheduling process need significant improvement.
Katrina Leung · 5 out of 5 stars · 7 months ago
Everyone is so nice here! Super accommodating in terms of scheduling. I had my wisdom teeth taken out, it was my first time going under and felt like my hand was held the whole time. Recovery was super smooth and quick which speaks to Dr. Fays skill.
Jessyka Bailey · 5 out of 5 stars · 7 months ago
10/10 great experience. I went to Tribeca Dental Associates and was referred to Tribeca Oral Surgery for a wisdom tooth removal. I was extremely nervous because of past experiences, but the entire staff was amazing from the front desk to the assistants.
Dr. Shank was so reassuring and clearly very knowledgeable. He made me feel completely comfortable. I somehow left smiling after getting a tooth removed, which is wild. I even went shopping afterward. lol
Reviews provided by Google.
About Tribeca Oral and Maxillofacial Surgery, PLLC
Tribeca Oral and Maxillofacial Surgery, PLLC is an oral surgery practice located on the second floor of 21 Murray Street in the Tribeca neighborhood of Lower Manhattan, serving patients throughout New York City. The practice focuses on a full scope of oral and maxillofacial surgery, including dental implant placement, bone grafting, wisdom tooth removal, and surgical orthodontic care, with treatment plans built around each patient's individual needs and goals. The office is close to a PATH station and within blocks of most subway lines, making it accessible for patients coming from across the city.
For patients considering dental implants, the practice offers implant placement supported by bone grafting when additional jawbone support is needed, along with sedation and general anesthesia options administered by the surgical team so patients can stay comfortable during more involved procedures. The office has also referenced use of Yomi, a robotic guided system, as part of its approach to implant dentistry. Every treatment is planned individually, from single tooth replacement to more complex surgical cases, in a modern office environment designed to make the process as smooth as possible from consultation through recovery.
