Union Ave Dental

Shaiya Trimble · 5 out of 5 stars · 3 months ago

I saw Dr Knowlton and his staff today for a broken tooth. As someone with a serious aversion to the dentist, I came in with a lot of anxiety, questions, and nerves. Dr Knowlton, Kim, Breanna, Teresa, and Lovey were all SO wonderful to me. They reassured me, answered everything I asked, and treated me with kindness and compassion. So glad to have found a local dentist I can return to! 10/10. Update on 2/20/26: my husband and I went in for standard appointments and the staff was great as was Dr. K! We have definitely found our new dental provider.

Derek Grigsby · 3 out of 5 stars · 8 months ago

Great in the back of house. Front of house is confrontational at the slightest hint of question or frustration (which came from previous non-notice of cancelled appointment). Non notice was due to a number change even though I had advised email was best method of contact. Rescheduled two months later. Then they changed my appointment time today for an hour earlier with no call just a text notice I saw as I woke up today. Front desk stated, “maybe we aren’t the right office for you” when I was perfectly pleasant with front desk front desk brought office manager out. Where I explained idk why she is out there and I just had questions and the front desk seemed to be having a bad day and taking it out on me because I like to have regular cleanings and maintain my teeth because they are just as important as my vehicle maintenance.

Dana Eccher · 5 out of 5 stars · a year ago

this dental office is amazing! The hygienist is very thorough but yet pain free! The hygienist explains in depth what they’re going to do how long it should take and gives suggestions on how to improve dental health, which is very important. the hygienist works very well with elderly the disabled and children making them feel very comfortable in the chair ! You never have to wait long to be taken back for your appointment .Dr Knowlton is extremely knowledgeable and competent and providing dental care. I definitely recommend this office

J C · 1 out of 5 stars · a year ago

I called to get in wondering if I would even get a call back because they haven’t called me back to get scheduled. But sure enough they called bright and early. Not to schedule me but to have attitude because I had a complaint And asked if I even wanted to be a patient anymore because of my opinion and I said well that’s why I called and she continues to say I can’t be a patient. What business does that? This just proves what their office is like. Good thing I consulted with another dentist already so no loss the dentist got me got me in right away. Plus I loved Dentist when I met him. Go to steel city dental! They will do you right. Would have said it on the phone when you called but your attitude caught me off guard when I was half asleep. Yes. I wanted you to see it. And everyone else so they know what treatment you will get.

Raeleen Solis · 1 out of 5 stars · a year ago

This office has went down hill! 3 years ago I wrote a 5 start review. I Have been with them for 7 years. Now the new receptionist Thedesa is in no way nice…at all! She won’t get you in for a month, even if it is an emergency. I had tooth pain that caused the whole side of my face hurt to the point I couldn’t think and I still had to wait a month to get seen. Then one time she said I couldn’t get put on the schedule to be seen again, she said I have to be on a call list and I never got a call. Or a return call from the message I left about it. I’ve had a few problems with this woman and her demeanor. Also with the other receptionist Melissa. Also the hygienist always talk bad about other patients in the back while you are getting worked on. my son’s dental hygienist (this last time) was not friendly with him and was down right mean at the end. When I complained about her they said yeah she’s better with older people… if that’s the case then she shouldn’t be working with people of all ages! The one good this is Dr.knowlton has been the same. He’s a great dentist! *This was my review from 3 years ago. ~ My dental hygienist was wonderful! So nice and knowledgeable. Dr.Knowlton is a great dentist. He gets everything done quickly so you aren’t there for hours. Also when you need an appointment they get you in as soon as possible and schedule any follow up appointments that you need with in the next week or two so you don’t have to wait a month to go back and get a filling! Both my son and I go here and everyone is great! * It’s just sad how they run the office now. I wish it was how it used to be. :(