Victoria Family Dentistry

Angel Saenz · 5 out of 5 stars · 3 months ago

Dear Dr. Heard and Team, I am writing to express my sincere appreciation for the exceptional care I receive at your office. You consistently go above and beyond the level of service one would expect from a dental practice. Prior to becoming a patient here, I had several negative experiences elsewhere. However, the quality of care you provide has made me a customer for life. I frequently recommend your practice to all of my family and friends! Thank you for everything you do.

Cathy Roznovsky · 5 out of 5 stars · 3 months ago

There's an old saying, "It takes so little to be above average." And when it comes to healthcare, "above average" can simply be translated into "personal". After our local dentist sold his practice to a franchise dental company, I gave it a go; followed through with my scheduled appointments and even returned to replace an old crown. Though I tried, I was not able to develop the same level of comfort and trust I had known under the previous management and found myself anxious about future appointments. I learned about Victoria Family Dentistry through online search engines, favorable reviews, and finally through the testimony of a patient I knew personally who had to have crowns following root canals. My first visit with Victoria Family Dentistry--the standard 6mos cleaning and checkup--was a very positive and pleasant experience. The office was clean and well-lit, with natural light flooding in through large windows and family photos on the walls. The staff was welcoming and professional, making eye contact when asking me to sign here or directing me down the hallway. My dental hygienist exuded confidence with compassion; thorough yet gentle around receding gum lines, resulting in quite possibly the best cleaning I've ever had. Dr. Heard was also thorough with her examination, asking all the pertinent questions one would expect with a first-time visit and checking mouth and jaw functions. Their efficiency enabled me to be in and out within an hour of my scheduled appointment time. It's true that it takes so little to be above average, and Victoria Family Dentistry gets that.

Cole Rather · 5 out of 5 stars · a month ago

Dr. Rachel Heard is amazing! I drive all the way from Houston just to go here knowing I am going to get expert care and transparency. Highly recommend.

Alfred Ramirez · 5 out of 5 stars · 9 months ago

I had a wonderful experience. The staff was friendly and efficient. Dr. Rachel Heard was thorough and helped me feel comfortable. I'm confident my dental needs will be taken care of.

Cassie Tomanek · 5 out of 5 stars · a year ago

Dr. Heard is the most caring and genuine dentist we hve experienced. She is kind, non-judgmental and makes your visit a postive experience. Her staff is always upbeat and welcoming. They make you feel like they know you personally and have known you your entire laugh. We cannot recommend them enough!!