Washington Jaw & Facial Surgery Reviews
4.6 out of 5 stars based on 117 reviews on Google.
Qin Lyu · 5 out of 5 stars · 7 months ago
Huge thanks to Dr. Cho and his fantastic team for their incredible skill! They did an absolutely perfect job removing my wisdom teeth. The whole experience was unbelievably smooth. The surgery honestly felt like I just took a quick nap. I could sort of sense things happening, like the drill, but felt absolutely no pain whatsoever.
What blew me away was how quickly I was up and walking on my own after the sedation – I felt surprisingly normal! And the recovery? From day one through the whole first week, the pain level was basically like a tiny canker sore. It barely affected my daily routine at all.
If I'd known wisdom teeth removal and recovery could be THIS easy and painless, I would have seen Dr. Cho ten years ago, no question! Seriously, if you need this done, go see him!
New Divide · 5 out of 5 stars · 7 months ago
Dr. Guo did wonderful and his team for my wisdom teeth. Process went smoothly. I needed a last minute refill for my prescriptions and they got back to me right away. I highly recommend this office to take care of you.
Adam · 2 out of 5 stars · 3 months ago
This is a review for Dr. Guo.
For a few weeks, my jaw kept locking for 1-5 minutes if I opened my jaw too much after some dental cleaning and I wanted to get advice on how I can unlock it more easily.
I arrived early and was asked to pay for a CT scan up front before being seen. I expressed my concern about whether a CT scan is really necessary because of the high amount of radiation. But she said their machine outputs very minimal amount. I had my doubts about that, but I needed my jaw fixed so I just conceded. I paid in advance which they required!
I didn't get called back until 45 minutes after my appointment. When I asked what's taking so long, she immediately went to check and within 30 seconds, the physician assisant calls me back! She obviously forgot about me. No apologies, not even acknowledging I was kept late. She just tried to move past that as if it didn't occur.
I got the CT scan and waited in the doctor's office answering questions from the PA. I noticed the scans she took appears to have missed the jaw joint, but what do I know... I'm just a patient.
When the doctor came in, I told him my jaw locks too easily and needed to know how to unlock it more easily. It was currently not locked. He had me do some tests against my jaw. In doing so, my jaw locked again! I told him it's locked now. He then reviews my images and noticed it missed the jaw joint. So he orders ANOTHER CT scan. In my mind, I shake my head at how the PA could miss that since treating jaw joint is their specialty!! Plus I didn't want that initial radiation exposure and here I can getting TWO CT scans.
I get the scan and go back to the doctor. I mentioned again my jaw is now locked and apparently he didn't hear what I said earlier. He then explains that to unlock my jaw, I would need jaw manipulation. This requires that I be put under general anestesia while he maneuvers my jaw back in place. He'll also inject some blood into my jaw to help with the healing process. Afterwards, I would need to be on soft foods for 2-3 months. The whole cost would be around $3-4k!
I don't get why I need this. I explained that my jaw unlocks after 1-5 minutes and just needed some advice. Why would I need all this risky procedure? The whole time I'm speaking with the doctor, I notice that the language barrier is making it difficult for him to pick up small details about my situation. Plus he's probably over 60 nearing retirement and he just doesn't appear to be listening very well and has a one track mind for a treatmeant.
We scheduled a tentative appoint for a jaw manipulation but in my mind, there's no way I'm trusting my health under general anestsia to his hands when I can just fiddle with my jaw myself for a few minutes and get it unlocked.
In addition, my wife had taken my son to him for wisdom tooth extraction about a couple of years earlier. My son had a lot of bleeding afterwards from it and it was because the doctor had not stitched up the opening resulting from it. It still healed on its own, but it was more bleeding than necessary. It seems that the doctor did minimal work to get the job done and didn't bother with stitches.
It's been a few months since my appointment and my jaw is 99% back to normal. I avoided a grueling and costly jaw manipulation which would've easily made things worse and completely unncessary. I eat normal food and avoided any soft food requirement.
And, one final note. I see why the CT scan was required. It was because they have their own CT scan machine! And I had to pay up front because that would guarantee payment instead of them trying to justify the procedure to the insurance company!
The only good part about the office was the front desk person. She was kind and professional. Otherwise, this would be a one star.
Do not go here. In short, he's a lot more interested in maximizing profits while at the same time, he doesn't listen very well to your issue. I honestly think his age has a lot to do with it. He needs to retire.
Jenelia Radacina · 5 out of 5 stars · 4 months ago
The team was United for one goal and that was to introduce me to the best immediate care. The team and the doctor were very nice people and seemed to know good dental work practices. Thank you Team!
Khristine Schaffner · 5 out of 5 stars · 10 months ago
Dr. Guo and team took great care of my daughter for her wisdom teeth extraction. Extremely caring and professional. Highly recommend.
Reviews provided by Google.
About Washington Jaw & Facial Surgery
Washington Jaw & Facial Surgery is an oral and maxillofacial surgery practice with an office at 1370 116th Avenue Northeast, Suite 101 in Bellevue, Washington, along with additional offices in Seattle, Federal Way and Renton. The practice describes its mission as enhancing the overall well-being of its patients through high quality dental care, guided by core values of compassion, respect, excellence, integrity and diversity. Its surgeons practice a full scope of oral and maxillofacial surgery, ranging from corrective jaw surgery to wisdom teeth removal, and the practice performs a full range of dental implant and bone grafting procedures. Some staff members speak Spanish and Mandarin Chinese in addition to English.
For patients considering tooth replacement, the practice offers dental implants, All-on-4 dental implants, bone grafting and pre-prosthetic surgery, and its website explains implant options, costs and frequently asked questions. Dental implants are presented as a foundation for replacement teeth that look, feel and function like natural teeth, helping patients eat comfortably and preserve their facial contours. The practice also diagnoses and treats facial pain, facial injuries and TMJ (jaw joint) disorders, and offers oral pathology, tooth extractions, impacted canine treatment, cone beam CT imaging and cleft lip and palate care. Staff are trained to assist with intravenous sedation in the office. The practice serves Bellevue, Seattle, Redmond, Kirkland, Federal Way, Auburn, Puyallup, Tacoma, Renton and surrounding communities in the greater Seattle area.
Meet the Doctors
The practice's clinical team includes oral and maxillofacial surgeons Dr. Wei Guo, DMD, MD, Dr. David Obenchain, DDS, and Dr. Paul Cho, DDS, F.A.C.S. (Fellow of the American College of Surgeons). The practice's website describes them as experienced, board certified oral surgeons offering wisdom teeth removal and dental implants across its Bellevue, Seattle, Federal Way and Renton offices, and the Bellevue office page features Dr. Wei Guo.
