Willow Dental Reviews
4.6 out of 5 stars based on 483 reviews on Google.
Brett Bonacci · 4 out of 5 stars · a month ago
I've been happy with my experiences at the Benson location so far. I had not been to the dentist in some time unfortunately and I felt like I would get judged when I did, but they made me feel comfortable and understood my reluctance at my first appointment. I've been back a few times for needed services and it's always been great. Plus it's only 5 or so minutes from home so that's even better.
Seith F · 4 out of 5 stars · 2 months ago
I have been coming here since my high school years, and overall I've had a great experience. Dr. Fitzgerald (the older guy) was always amazing and provided excellent care.
However, one dentist I saw recently was not a good experience. During a procedure, he drilled very deep into my tooth, which caused significant pain. He also told me there were certain things that could not be done for my treatment. (I don't think he's there anymore)
On my most recent visit, I saw Dr. Langen, and he was fantastic. Not only was he professional and helpful, but he was able to do things for my treatment that the previous dentist said couldn't be done. The difference in care and communication was night and day.
5 stars for Dr. Fitzgerald and Dr. Langen. They both provided EXCELLENT care and made me feel confident in my treatment. Unfortunately, my experience with the other dentist was disappointing, which is why I cannot give a full 5-star rating overall.
Kay · 5 out of 5 stars · a month ago
I’ve had wonderful experiences both times I came in, and the staff is great! Dr. Langan is truly amazing and thoroughly knows his stuff. I love that he takes the time to educate his patients about what’s going on in their mouths instead of leaving us in the dark. He is also very compassionate and truly cares about his work and patients, which sets him apart from many!
Update (08/06/2026):
Went back for a third time for a routine cleaning and Ms. Kimberly was wonderful. She was very gentle and informed me about what she was doing the whole way through, which I love. Although my favorite dentist left (Dr. Langan) I got to meet one of the new dentists Dr. Clark who was also great. Wonderful staff and place to go for dental work of all kinds.
I highly recommend!
Pam Buttera · 5 out of 5 stars · 6 months ago
I can't express how satisfied I am with my dental implants. I know I already left a review but I'm so pleased with them that I had to tell you again. Thank you so very much! My mouth feels so comfortable and natural that I can't hardly believe it. It's great! Thank you Dr Dawson and Ashley, the dental tech.
Steph · 2 out of 5 stars · 3 months ago
The dental work itself is great, and I’ve been happy with the quality of care. Unfortunately, the billing department has been extremely frustrating to deal with. I’ve been trying to resolve a billing issue for over 6 months with little progress.
They tend to overcharge, keep overpayments as account credits instead of issuing refunds, and the final cost often ends up much higher than the original estimate. In my case, I was charged over $2,000 more for essentially the same service just one year later.
Customer service is also very inconsistent depending on who answers the phone. Some staff members are helpful, while others provide little to no assistance.
If you can tolerate the billing headaches, the dental work may be worth it. But if transparent pricing and reliable customer service are important to you, proceed carefully.
Reviews provided by Google.
About Willow Dental
Willow Dental's Benson office sits at 5709 Northwest Radial Highway in Omaha, serving the Benson neighborhood and surrounding communities with general, cosmetic, and restorative dentistry. The practice offers dental implants to replace missing teeth, including implant supported dentures that anchor to titanium posts placed in the jaw for added stability and to help preserve jawbone structure. Patients can also find routine care such as cleanings, crowns, root canals, extractions, and cosmetic services like whitening and veneers, all handled in the same office so treatment stays coordinated from start to finish.
The office describes itself as a comfortable, walk in friendly practice that accepts most insurance plans and offers flexible payment arrangements for patients without coverage. Long time patients and neighborhood reviews point to a traditional, low pressure atmosphere that appeals to people who feel anxious about dental visits and want a familiar dentist and hygienist they can trust over time. For anyone missing one or more teeth, the team walks patients through the implant process step by step, from an initial exam to check jawbone health through placement and the final restoration, using sedation options to help keep the procedure comfortable.
Meet the Doctors
Willow Dental's Benson office at 5709 NW Radial Highway in Omaha is home to four dentists: Dr. Jacob Dawson, Dr. Michael Gritzuk, Dr. Isaac Langan, DDS, and Dr. Jeffrey Clark. Dr. Dawson is a cosmetic dentist who grew up in Omaha, attended Brigham Young University, and received his doctorate from Roseman College of Dental Medicine; he is a member of the American Dental Association and the American Academy of Implant Dentistry. Dr. Gritzuk is a general dentist from Paradise Valley, Arizona, who earned his dental degree at Creighton University School of Dentistry and enjoys building lasting relationships with his patients. Dr. Langan, from McCook, Nebraska, specializes in wisdom teeth and implants and earned his Doctor of Dental Surgery degree from the UNMC College of Dentistry. Dr. Clark is a general dentist who earned his Doctor of Dental Medicine degree from the Boston University Goldman School of Dental Medicine in 2006 and completed a residency at the University of New Mexico, and he focuses on restoring smiles, relieving pain, and helping patients feel confident about their oral health.