Willow Glen Dental Specialists

Andrea Capela · 1 out of 5 stars · 3 weeks ago

My oldest son completed the first phase of his braces treatment at this office with no issues at all. I was completely satisfied. I continued his 2nd phase and started my other son on his 1st phase. I believe our original orthodontist left or retired (with no notice to us, hence the assumption) and since then, everything has gone downhill. Availability of appointments are scarce. If you miss an appointment (because...life), have a lost retainer or broken bracket, good luck getting an appointment to address the situation sooner than a month out. With braces, every day counts and our new orthodontist is only available 2 days out of the week (and only 2 days of the month during the summer). The front desk receptionists do no make the doctor's job easier as they are incompetent. Messages do not get relayed. Retainers do not get ordered, they are not educated in orthodontics and do not understand why a broken bracket deserves an immediate appointment in order to keep up with the program. Since you have a contract based on time, and they already have your money, it's not their problem, its yours. Please be aware that they will eventually bill your insurance for work that they did not complete, blame you for the bracket that breaks the day after they apply it and then come to you for the remaining balance when the insurance hits their limit.

Katie Chen · 5 out of 5 stars · 3 weeks ago

Dr. Kassar performed a diagnosis and a root canal for me. She was gentle, patient, and professional throughout. After the procedure, she offered me a warm towel to tidy up my face, which was a very thoughtful and welcome gesture. The receptionists and dental assistant were helpful and kind to me as well.

miranda p · 5 out of 5 stars · 5 months ago

If I could give 10 stars I would. Truly an amazing experience! I had to get a root canal and Zuri helped me make the appointment. I was running SUPER LATE to the appointment and it was completely my fault. To my surprise, they were able to fit me in and still complete my root canal that day. I was so grateful for their kindness and their ability to make it work. I did not expect they would be able to see me so this was an awesome surprise! Not to mention how wonderful Dr Kasar and her assistant was (i wish i could remember her name!!!). I felt so welcome and at peace with the whole procedure, I could’ve fallen asleep! Each step was explained to me throughout the process but I felt none of it! If I ever need a root canal again, (hopefully not) I will DEFINITELY be back to this office!! Thank you to their whole team for being so helpful and kind!!

Alejandra Diaz · 5 out of 5 stars · 4 months ago

My 13 year old daughter needed an urgent root canal. Vandan Kasar, DDS and her staff were extremely professional and worked well with us. My daughter was very nervous and scared about the procedure. My daughter said Vandan Kasar, DDS “was very gentle and kind” and “explained everything she was going to do to her before she did it”. I highly recommend this office.

Amy Fisher · 5 out of 5 stars · 2 months ago

Dr Kasar was so patient with me. She encouraged me to use the dental dam during my root canal which I was extremely anxious to do. She walked me through each step, answering every question I had regarding how to breathe, what to do with my tongue and letting me that the poles that kept the dam open would be placed outside my mouth not inside. It turned out to be more comfortable that I expected, but I never would have done it if she had not been so patient with me. The office personal were friendly, and knowledgeable as well. It turned out to be a much more positive experience than I expected. So far there have been no complications following my procedure. July 13 2026 - Follow up to check my concerns with continuing nerve pain in the tooth with the root canal and the surrounding left side of my mouth. The doctor took images and will confer with the oral surgeon I visited to determine cause and what to do next.