Wood & Myers Oral & Maxillofacial Surgeons

Ashley Goudy · 2 out of 5 stars · 6 months ago

I recently visited Wood & Myers Oral and Maxillofacial Surgeons for my eight-year-old's oral surgery. The office itself was clean and well-maintained, which I appreciated. The staff was generally friendly, but there's room for improvement in how they interact with younger patients. My child seemed a little intimidated, and a more gentle approach would have made a big difference. My main issue was with the unexpected cost increase. I was initially quoted $135 after insurance, but after an additional x-ray to check for a potential complication, the total jumped to $1600 right before the surgery. While I understand the need for thoroughness, I wish they had clearly communicated the additional cost beforehand. It was stressful to scramble for financing at the last minute, especially with my child waiting for surgery. I had to apply for a CareCredit card, which thankfully the office staff was able to help me with since I was having trouble finding the information on my end. Overall, the experience was mixed. The facility was good, but the surprise bill and the staff's demeanor toward my child post-op left something to be desired. If you go, make sure to clarify all potential costs upfront and advocate for a patient-centered approach, especially if you're bringing a child.

Patrick S · 5 out of 5 stars · 3 months ago

Our adult daughter had 4 impacted wisdom teeth and was in pain, and Sue in the Camp Hill office went above and beyond getting her an appointment at their Lancaster office the following week. Other oral surgeons were not available until August. The day of the surgery in Lancaster went great - the staff and doctor and anesthesiologist were all wonderful and explained everything well. I highly recommend calling them and using them. Finally, the bill was just what they said it would be, no last minute surprises.

Hailey S · 2 out of 5 stars · 3 months ago

Listen to the other reviews when they say that this place will tell you one price, then it will end up being significantly higher. They’ll have you sign a bunch of paperwork before they rack the price up on you. Then, if you can’t pay or want to reschedule, they’ll charge you a cancellation fee for that as well. A few of the girls I spoke to were also rude. I have a literal voicemail from one of their employees, of the price that I was given and expecting, and I brought it up to question why the price jumped up over $500 and they wouldn’t even listen to it. The practice in general is shady seeming and I’m happily going elsewhere.

Ian Eldredge · 1 out of 5 stars · 4 months ago

Sent scans from my Dentist, but they stated I may need 3D scans which are $250, not covered. They said they wouldn't know if I needed the 3D scans until they looked at my scans during my visit...but then said I pay the $250 upon arrival...? Finding another Oral Surgeon, good luck w your visit ,)

Ken Sheets · 5 out of 5 stars · 10 months ago

I had my final appointment with Dr Smith today for my dental implant. The whole process went smoothly, minimal discomfort and a job well done by the entire staff. I especially appreciated Dr Smith taking the extra time to ensure I was educated on all phases of the process. I would recommend wood and Myers.