Yakima Family Dental

Caila L · 5 out of 5 stars · a month ago

I get cleanings, and exams here and it was the first time I’ve had any further work done (three fillings in one visit) and they managed to get the fillings in the same visit as the perio chart, and cleaning which was beyond amazing because I live in ellensburg, and I can’t drive, so this was so convenient. Today I told the dentist (I’m sorry I can’t remember anyone’s name but I think it is Dr. Lewis? Louis?) that I’m autistic, to give him a heads up that I’m really anxious and have sensory issues. I’m disabled because of autism, so dentist work has caused me meltdowns later or shut downs, but today I had none of that because the Dr. and his hygienists were so patient. I don’t ever expect royal carpet treatment or have unrealistic expectations, or demand any treatment, but just hoping I don’t annoy or bother anyone because of my anxiety. The team being so kind and joking with me, just being generally warm and friendly, prevented a shutdown/meltdown or panic attack. For an autistic woman, this is a huge deal. I cried in the car after the visit because I felt like I wasn’t a burden or difficult. The receptionists are always so sweet, too. In general, Apple valley is amazing, including ortho Dr Z and his team, too. THANK YOU Yakima family dental!!!! ❤️❤️❤️🙏

Krystina Church · 5 out of 5 stars · 5 months ago

This was by far the best experience I've ever had at the dentist. I was so nervous and they made me feel so comfortable. I had all of my teeth pulled top and bottom and it only took like 30 min. I will never go anywhere else. The dentist is so nice and he asks you every few min if your ok. I highly recommend you make your next appt here! They never judged me once and that is a huge because it's hard to find a dentist that doesn't judge you.

Richard Thompson · 5 out of 5 stars · 3 months ago

I had not been to the dentist n many years. They made me feel at home and were the kindest, most reassuring individual I have ever been around in a patient settings. They were able to get me in the day I called, do an extraction and the follow up has been beyond anything’ I expected. I have quite A bit more to do but the staff s so positive and kind I have no worries. If you are putting off dental work because it’s been a while and your embarrassed or whatever don’t, the dentist there have one goal and that is to provide excellent dental care no matter what life has thrown your way.

David · 1 out of 5 stars · 4 months ago

I called and scheduled for a cleaning in a week. Got in early payed and waited. When we went to the back I was told they won't do the cleaning today. And today visit was only for x-rays and for the doctor to look at my teeth for $190. I said I'll pay to get them cleaned today. And was told they don't do that. So I ask for refund lucky before anything was done. But still this should have been told from the start.

Purple 44 · 1 out of 5 stars · 5 months ago

Had a deep cleaning appointment for 3:30 Thursday. I get a reminder call and need to confirm today\ Wed at 9:41am. Then get a call at 12:21pm that my appointment been cancel. Problem is, I go to bed about 7:00am to 8:00am. So I was a sleep when Yakima Valley Dental called and left a message! Only had a 2 hours and 40 min window to call back! Why can't these reminder calls be place 2 days before appointment so a person has enough time to call back??? Off to find a dental service that handles these confirm appointments better. Had same problem with previous dental place canceling my cleaning appointments. GRRR Been over a year now, waiting get my teeth cleaned :( I did get a filling done Tuesday that went well. Told receptionist, see ya Thursday.