Your privacy is important to us. Dental Implant Directory, LLC ("Dental Implant Directory," "we," "us," or "our") is committed to providing excellent service and protecting the privacy of all visitors to our website at dentalimplantdirectory.com and any related websites or services we operate (collectively, the "Services").
This Privacy Policy describes how we collect personal information, the types of information we collect, how we use and disclose information about consumers and visitors, and the steps we take to safeguard your information. By using the Services, you acknowledge that you have read and understand this Privacy Policy in effect at the time of your use. We hope this disclosure helps increase your confidence in our Services and enhances your experience.
Information Collection and Use
This Privacy Policy applies to all users of our Services ("Consumers"). It applies only to information we collect through the Services where Dental Implant Directory determines the purposes or means of processing your personal information. It does not apply to websites or services maintained by other companies or organizations that we link to, nor does it apply to the dental practices, financing partners, or other business partners to whom we transmit your information at your request. Information you provide to those parties is governed by their own privacy policies, and we encourage you to review them.
Personal information is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. This may include a real name, postal address, email address, telephone number, payment information, and account ID. Information that is aggregated, de-identified, or anonymized, and publicly available information as defined by applicable law, are not considered personal information.
A subset of personal information is defined as "sensitive personal information" under applicable law and is described in the section below.
Personal Information
We may collect, use, share, and store the following types of personal information, either online or by phone, and either automatically, directly from you, or from third parties, for the business purposes outlined in this Privacy Policy:
- Full name
- Postal address and ZIP code
- Internet protocol (IP) address
- Primary and secondary phone numbers
- Email address
- Customer record information, including caller ANI, account number, and service address
- Payment-related information, including bank account or credit card information (collected and processed by our payment processor; we do not store full payment card numbers on our systems)
- Voice recordings when you call us (payment-related information is not recorded on calls)
- Information about your dental needs that you voluntarily provide, such as the type of implant procedure you are researching, your timeline, and general financing information
- Information pertaining to internet or network activity, such as a consumer's interaction with our website or with an advertisement, and other information obtained from cookies and clear gifs as described below
- For dental practices that purchase a Claimed Listing, Silver, or Gold subscription: business contact information, practice details, professional credentials, and information necessary to verify and maintain the listing
Sensitive Personal Information
We collect or process sensitive personal information only as described in the table below. Sensitive personal information is not sold and is not shared for cross-context behavioral advertising. It is used only for the business purposes described.
| Type of Sensitive Information | Is this collected? | How will it be used? | How long do we retain it? |
|---|---|---|---|
| Social security, driver's license, state identification card, or passport number | No | N/A | N/A |
| Account log-in information, including any password or credentials required to access an account | Only when necessary for site account access | Used to identify an active user on areas of the site that require login (such as a Claimed Listing or provider dashboard) | Stored as long as the consumer account is active. If the account is deleted, the information is deleted as well. |
| Precise geolocation | No | N/A. We use approximate location (city, state, ZIP) only to match consumers with nearby providers. | N/A |
| Racial or ethnic origin, religious or philosophical beliefs, or union membership | No | N/A | N/A |
| Contents of mail, email, and text messages where we are not the intended recipient | No | N/A | N/A |
| Genetic data | No | N/A | N/A |
| Biometric information processed for the purpose of uniquely identifying a consumer | No | N/A | N/A |
| Information concerning a consumer's health, including mental or physical health condition or diagnosis | Limited. We may collect general information you voluntarily provide about your dental needs (such as whether you are seeking All-on-4, single implant, or full-arch services) when you submit a contact or financing pre-qualification request. | Used solely to match you with appropriate providers and to facilitate the services you requested. | Retained for the duration of our relationship with you and as required by law. |
| Information concerning a consumer's sex life or sexual orientation | No | N/A | N/A |
| Information concerning a consumer's citizenship, citizenship status, or immigration status | No | N/A | N/A |
| Personal data from a known child | No | N/A | N/A |
You may request that the use of your sensitive personal information be limited by submitting a request through our Consumer Privacy Rights Request page or by contacting us using the information at the end of this policy. Where applicable state law requires opt-in consent before we collect or use certain categories of sensitive data, we will not collect or use those categories without your consent.
We may collect personal information at the following times:
- When you register to receive communications, newsletters, or updates from our Services
- When you submit a contact request, request a consultation, or request information about a dental practice listed in the directory
- When you submit a financing pre-qualification request through the Services
- When you purchase or claim a listing, including Free, Claimed Listing ($7.99/month), Silver ($299/month), or Gold ($499/month) tiers
- When you provide personal information through feedback, surveys, reviews, or other forms hosted on the Services
- When you visit our Services, including through cookies, clear gifs, and similar technologies as described below
- When you contact us by phone, email, or other channels
We collect your personal information in order to:
- Process and fulfill your requests for information, products, and services, including matching you with dental implant providers and, where applicable, financing partners
- Verify provider eligibility for tier placement, including the geographic exclusivity associated with our Gold tier
- Solicit your opinions and other feedback
- Conduct research and analytics
- Customize the advertising and content you see and receive
- Improve our Services
- Provide reporting for internal and external clients, including aggregated and anonymized reports
- Comply with our legal and regulatory obligations
We may also receive information about you from other sources, such as service providers, our advertising partners, public records, and other third parties. We may combine that information with information we already have about you. Like most websites, we automatically receive and record certain types of information each time you visit, including through cookies and similar technologies.
Dental Implant Directory reserves the right to collect additional consumer information as our Services evolve. This Privacy Policy will be updated to reflect any material changes.
Cookies and IP Addresses
To serve you more efficiently, we use "cookies" and similar technologies. A cookie is a small piece of data stored on your device that contains information about your interaction with a website. Cookies allow a website to personalize itself for each user, reduce the time it takes for pages to load, and help us collect analytics about how the Services are used. We may also collect tracking data on partner pages related to activity involved with the requests you submit through our Services. This information is used to monitor the performance of our partners and to compensate us for qualified introductions.
We also keep track of Internet Protocol (IP) addresses and may disclose your IP address in the course of operating our Services. An IP address is a number used by computers on the network to identify your device when you connect to the internet.
Your browser or device may offer settings that allow you to choose whether cookies are set and to delete them. For more information about these controls and to exercise your cookie preferences, visit your browser or device's help materials. If you choose to reject cookies, you may not be able to use certain features of our Services. To learn more about cookies generally, you can visit allaboutcookies.org.
We permit some non-affiliated business partners (such as advertisers and analytics providers) to set cookies through our Services. We have limited access to or control over information collected through such cookies. This Privacy Policy covers the use of our cookies only and does not cover the use of cookies by third parties.
When you visit our Services, cookies and similar technologies may be used to associate these activities with other personal information we have about you, including by association with your email address or postal address. We, or service providers acting on our behalf, may then send communications and marketing to you. You may opt out of this kind of advertising by submitting an opt-out request through our Consumer Privacy Rights Request page or by contacting us using the information at the end of this policy.
Clear Gifs and Email Tracking
We use a software technology called clear gifs (also known as web beacons or pixels) to better manage content on our Services and our marketing emails. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies. They allow us to understand what content is effective and which marketing emails recipients have opened and engaged with. If you would like to opt out of marketing emails, please follow the unsubscribe instructions included in any email you receive from us.
Information Selling and Sharing
Sale or Sharing of Your Personal Information
Under applicable state privacy laws, the terms "sale" and "sharing" can be defined broadly. Depending on the jurisdiction, transferring personal information to third parties for advertising, lead generation, or similar purposes may constitute a "sale," "share," or "targeted advertising" even when no money changes hands.
We may sell or share, or process for targeted advertising as those terms are defined under applicable state law, the following categories of personal information with the following categories of third parties:
- Identifiers (such as name, email address, phone number, postal address, and IP address) with dental practices, financing partners, advertising partners, and lead generation networks
- Customer records (such as account information and contact information) with our service providers and business partners
- Commercial information (such as the type of services you have requested) with dental practices and financing partners who may contact you about those services
- Internet or other electronic network activity information (such as cookie data and interactions with our advertisements) with advertising partners, analytics providers, and ad networks
- Inferences drawn from the above (such as a consumer's likelihood of being a qualified candidate for a particular service) with our business partners
We do not sell or share sensitive personal information. We do not knowingly sell or share the personal information of consumers under 16 years of age.
Lead Generation, Provider Matching, and Financing Pre-Qualification
Dental Implant Directory operates as a directory and lead generation service. When you submit a contact request, request a consultation, request a quote, request to be contacted, or submit a financing pre-qualification request through the Services, you understand and agree that we will share your information with one or more dental practices, financing partners, or other business partners so that they may respond to your request.
By submitting your information through one of these forms, you authorize Dental Implant Directory and the business partners we share your information with to contact you by:
- Telephone, including without limitation any prerecorded or artificial-voice telephone call or autodialed telephone call to any telephone number you provide, including any wireless telephone number, which could result in charges to you
- SMS or text message to any telephone number you provide, including any wireless telephone number, which could result in charges to you
- Email to any email address you provide
- Postal mail to any address you provide
This consent is not a condition of purchase and applies even if your telephone number is on a federal or state Do Not Call list. You may revoke this consent at any time by contacting the calling or messaging party directly, or by contacting us using the information at the end of this policy. If you do not want further communication from a particular business partner, please notify that party directly. We will use commercially reasonable efforts to honor opt-out requests with respect to communications we send, but we cannot control communications sent by third parties to whom your information has already been transmitted.
Our Gold tier provides a single participating dental practice with geographic exclusivity within a defined service radius. When you submit a request relating to a geographic area in which a Gold provider is active, your information may be routed exclusively to that Gold provider. In other cases, your information may be routed to one or more participating Silver tier or Free tier practices.
Other Transfers of Information to Third Parties
We may transfer information to third parties in the following situations, which may not constitute a "sale" or "sharing" under applicable law:
- To service providers who operate portions of the Services or provide services to us, including hosting, payment processing, customer support, email delivery, analytics, advertising operations, and similar functions. We require these service providers to use information only for the purpose of providing services to us and to maintain appropriate safeguards.
- To comply with applicable laws, respond to lawful governmental inquiries or valid legal process, enforce our agreements, or protect the rights, property, or safety of Dental Implant Directory, our users, our partners, or others.
- In connection with, or during the negotiation of, any merger, sale of company stock or assets, financing, acquisition, divestiture, reorganization, bankruptcy, or dissolution of all or a portion of the business. Any successor will continue to be bound by this Privacy Policy unless modified as described in this policy.
Advertisements
From time to time, you may receive advertisements for Dental Implant Directory served by third party websites, ad networks, or directly from our Services. Such advertisements may be placed by third party ad servers or ad networks. Your interactions with those third parties are governed by the privacy policies of those third parties, not by this Privacy Policy.
Marketing Opt-Out
We provide you the opportunity to opt out of having your personal information used for marketing purposes. You may decline to provide personal information to us, and you may refuse cookies in your browser, although some features of the Services may not function properly as a result.
If you no longer wish to receive newsletters or promotional communications from us, you may opt out by following the unsubscribe instructions included in each email or by contacting us using the information at the end of this policy. You may continue to receive email communications from us for up to ten (10) business days after we receive your unsubscribe request while we process the change.
Dental Implant Directory can only control its own mailing list and communications. Our business partners maintain their own mailing lists and communication preferences. To stop communications from a partner, you must contact that partner directly.
Third Party Links
Our Services may contain links to third party websites, including the websites of dental practices listed in the directory, financing partners, and advertisers. When you visit a linked third party site, you will be interacting with that third party under its own privacy policy, terms of use, and security practices. We encourage you to review the privacy policies and terms of use of any third party from whom you obtain services.
Minors
The Services are intended for use by adults 18 years of age and older. We do not knowingly collect, use, or disclose personal information about visitors under 18 years of age. If you are under 18, you may not use the Services unless they are used with the consent, permission, and supervision of a parent or guardian. If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will delete it.
Updating Your Information
If you would like to access or update the personal information you have submitted to us, please contact us using the information at the end of this policy.
Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. We use the following criteria to determine how long to retain personal information:
- Our relationship with you and the Services we provide to you
- Your requests regarding your information or our Services
- Any legal obligation to retain the data, or our own legal purposes (such as enforcing our agreements or defending claims)
- Technical considerations and the level of protections in place for your personal information
Changes to this Privacy Policy
Dental Implant Directory reserves the right to update or modify this Privacy Policy at any time. The provisions in this Privacy Policy supersede all previous notices or policies regarding our privacy practices. We encourage you to check this page periodically. Upon any material change, we will post the updated Privacy Policy here and update the "Last Updated" date below. Your continued use of the Services after a material change signifies your acceptance of the updated Privacy Policy.
Your State Privacy Rights
Depending on the state in which you reside, applicable state privacy laws may provide you with additional rights regarding your personal information. These rights may include the rights described below. Where a particular right applies only to residents of certain states under those states' laws, that limitation will apply.
Right to Transparency
You have the right to receive notice of the categories of personal information and sensitive personal information we collect, the purposes for which we collect and use that information, the categories of sources from which we collect, the categories of third parties to whom we disclose that information, and the length of time we retain each category. The information in this Privacy Policy is intended to satisfy that obligation.
Right to Access and Portability
You have the right to request confirmation of whether we are processing your personal information and to request a copy of the personal information we have collected about you, the categories of sources from which it was collected, the purpose of collection, and the categories of third parties with whom it was shared or sold. Where required by law, we will provide this information in a portable format. We may provide this information up to twice in a twelve-month period and will respond within the time required by applicable law (typically 45 days), subject to reasonable identity verification.
Right to Correct Information
You have the right to request that we correct inaccurate personal information we hold about you. We will use commercially reasonable efforts to verify the accuracy of any corrections you request.
Right to Deletion
You have the right to request that we delete personal information we have collected from you, subject to exceptions provided under applicable law (such as information needed to complete a transaction, comply with a legal obligation, detect security incidents, or exercise free speech).
Right to Opt Out of Sale or Sharing
You have the right to opt out of the sale or sharing of your personal information, including processing for targeted advertising and certain forms of profiling, where those activities are subject to applicable state law. To exercise this right, please use the "Do Not Sell or Share My Personal Information" link in the footer of our website or contact us using the information at the end of this policy.
Right to Limit Use of Sensitive Personal Information
Where applicable law provides this right, you may request that we limit the use and disclosure of your sensitive personal information to uses necessary to perform the services reasonably expected by an average consumer who requests those services and other uses permitted by law. To exercise this right, please use the "Limit the Use of My Sensitive Personal Information" link in the footer of our website or contact us using the information at the end of this policy.
Right to Opt In for Sensitive Data Processing
Where applicable state law requires opt-in consent before we process certain categories of sensitive data, we will not process those categories without your consent. You may grant or withdraw that consent at any time by contacting us using the information at the end of this policy.
Right to Non-Discrimination
We will not deny you goods or services, charge you a different price, provide a different level or quality of service, or suggest that you will receive a different price or level of service because you exercised your privacy rights under applicable law.
Right to Appeal
If we deny your request to exercise any of the rights described above, you may appeal that decision by contacting us using the information at the end of this policy. We will respond to appeals within the time required by applicable law.
Authorized Agents
You may designate an authorized agent to submit a request on your behalf. We may require the authorized agent to provide proof of authorization and may require you to verify your identity directly with us before fulfilling the request.
Questions and Suggestions
If you have any questions, concerns, or suggestions about this Privacy Policy or our privacy practices, or to exercise any of the rights described above, you may contact us by email at privacy@dentalimplantdirectory.com.
Please print and retain a copy of this policy for your records.
Last Updated: April 30, 2026